Athens BMW
Athens, GA
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Each person on the staff - from sales to service to concierge - always goes above and beyond to welcome you and see that your needs are met! Joe has been so wonderful to make sure I’ve been happy with concierge - always goes above and beyond to welcome you and see that your needs are met! Joe has been so wonderful to make sure I’ve been happy with my purchase and I appreciate his willingness to please! More
Always get good service. Work is always performed in the time frame stated. The service advisor keeps in touch with you about any additional service that needs to discussed. Work is always performed in the time frame stated. The service advisor keeps in touch with you about any additional service that needs to discussed. More
The service that Athens BMW has provided us over the last ten years for three BMWs has been terrific, and this experience was no exception. Well done! ten years for three BMWs has been terrific, and this experience was no exception. Well done! More
Salesman was great…follow up, not so great. Be wary of dealer installed options and their “we owe” promises. Paid $1500 for paint and interior 7 year warranty on new car…problem was the paint c Be wary of dealer installed options and their “we owe” promises. Paid $1500 for paint and interior 7 year warranty on new car…problem was the paint chips they promised to repair and did very poorly. Now I have a 7 year paint warranty I paid for on an exterior that you can see the defects…that poor customer service is on the dealership. So, make sure they owe you nothing and don’t rely on what they tell you will be taken care of…because even when it’s written down, they will find a way to avoid doing a quality job. More
They were very nice people. Patient actually made my ride. I stay an hour away and just by talking to them on the phone they made my ride worth the Travel. I recommend them to a Patient actually made my ride. I stay an hour away and just by talking to them on the phone they made my ride worth the Travel. I recommend them to anyone a small dealership with nice humble people making deals before you actually get to the dealership. I will be going back there for my services so if you’re in the market for a BMW go to Athens BMW they’ll treat you right and Dakota was nice. He was my salesman and he was very nice. He actually came in on his off day. More
This is my second purchase from Athens BMW. They have excellent customer service before and after the sale. Everyone is very friendly and helpful. They have excellent customer service before and after the sale. Everyone is very friendly and helpful. More
Please whoever owns a bmw do not go this service center They will take your bmw and cause issues that were not there before They not worth what we payed for Very poor response from their team, center They will take your bmw and cause issues that were not there before They not worth what we payed for Very poor response from their team, they were unwilling to help More







