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Athens BMW

Athens, GA

4.6
323 Reviews

3040 Atlanta Hwy

Athens, GA

30606

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Showing 323 reviews

June 04, 2023

Athens BMW went above and beyond to help me get my new car. Antoine was amazing to work with, you can tell he loves his job and never once did I feel like he was pushy or just wanted to sell me a car. I f More

by Dpowell4125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine
Jun 05, 2023 -

Athens BMW responded

Thank you for the review! We are so glad to hear that Antoine delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you again at Athens BMW!

May 28, 2023

Took my car to Athens BMW to have my airbag recall done and now the car won’t start up. Service manager won’t do anything about it saying that it didn’t start up when they got it. More

by Nkyerger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James brian
May 29, 2023 -

Athens BMW responded

Thank you for bringing this to our attention. We strive to deliver top-performing service and it's concerning to hear that your vehicle is not running properly after being serviced by us. I would like the chance to speak with you further regarding your visit and what can be done to make this right. Please reach out to me when you have a moment so we can resolve this situation together. Thank you, Jonathan Kahn - Service Manager - 706 608-5935 or jonathan.kahn@athensbmw.com

May 12, 2023

On time helpful and great follow up my customer service person was a big help More

by wlamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
May 12, 2023 -

Athens BMW responded

Reviews like this one make our day! Thanks from the Athens BMW team.

April 25, 2023

I was impressed with the car service to get the customers to a place to shop and eat while waiting on their vehicle being serviced. More

by dwest2120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Dixon *****
Apr 25, 2023 -

dwest2120 responded

🤙🏽

Apr 26, 2023 -

Athens BMW responded

Thank you for this friendly review of Athens BMW! We hope to see you again next time!

April 01, 2023

Fantastic experience all around! Would definitely recommend to my friends and family. Will be back for sure! More

by BNaDad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David F.
Apr 03, 2023 -

Athens BMW responded

Your recommendation is so appreciated! Thank you for choosing Athens BMW, we look forward to welcoming you back for your next visit. Drive safely!

February 04, 2023

Service was good. Ease of making an appointment was quite difficult. Online link to make an appointment failed to work. Had to call and leave a message on voice mail. More

by Bobshanteau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bevan Doyle
Feb 06, 2023 -

Athens BMW responded

While I am happy to hear our services were satisfactory, I do want to apologize for the difficulty you had making an appointment online. I am also sorry for any lack of communication on our end, and I will use this feedback to help my team improve. If there is anything else I can do for you, please reach out. Thank you, Jonathan Kahn - Service Manager - jonathan.kahn@athensbmw.com

January 17, 2023

The sales experience at Athens BMW is top notch. They do everything right! Willie, Joe, and Dakota were a dream to work with! More

by mollyrnobles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota, Willie , Joe Coleman, Joey Floyd, Christina Bouknecht, Octavi Justin, Jeff Socha
Jan 17, 2023 -

Athens BMW responded

Thanks for your review! It's amazing to hear that Willie, Joe, and Dakota were wonderful to work with. We appreciate the feedback here at Athens BMW! Enjoy the ride.

January 03, 2023

All tasks were completed as requested. Difficulty getting responses from Service Advisor. Had to resort to Service Manager who took care of everything. Time will tell if repairs are perm More

by Jim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Kahn
Jan 03, 2023 -

Athens BMW responded

Thank you so much for the 5-star review, Jim. We are happy to see that our management team was able to provide you with excellent service. Thanks again for choosing Athens BMW and we will see you next time!

December 23, 2022

Service dept. is great. My BMWs are old but I still service them at dealership, mostly because of Matt Grainger. He is very knowledgeable, courteous and extremely More

by Przybyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Grainger in
Dec 27, 2022 -

Athens BMW responded

Thanks for leaving Athens BMW a review and giving a shoutout to Matt! It's wonderful to hear that he was knowledgeable and courteous. Regarding your final comment, I would be happy to take your call if you would like to speak with me about any concerns. Thank you, Willie James - General Sales Manager - (706) 549-5340 ext. 200

November 30, 2022

Jovan was very helpful and I appreciated his keeping me informed as I waited for car. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovon Hawkins
Dec 01, 2022 -

Athens BMW responded

Brenda, we are so happy to hear that Jovan ensured you had a 5-star service experience at Athens BMW! Thank you, and take care!

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