Athens Dodge Chrysler Jeep RAM

I don't usually leave a review, but this one, I definitely had to. I was looking for Renegade and John helped me from the start to the end. He did everything he could to find me every possible reba definitely had to. I was looking for Renegade and John helped me from the start to the end. He did everything he could to find me every possible rebates and eventually had me get a Renegade at the cheapest price among any other dealers, and that's why I came all the way from Atlanta to Athens. Also, while other dealers were reluctant to send me a quote without me being in presence, he gave me an honest quote on the line and I got confidence in him. After all, he drove all the way from Athens to the middle of Atlanta and Athens to pick me up since I had to pay so much for Uber. It was just so amazing and moving. More

Used truck purchase The people were very nice to work with and were willing to negotiate. John Tiner is an excellent salesman and I would recommend him and this dealersh The people were very nice to work with and were willing to negotiate. John Tiner is an excellent salesman and I would recommend him and this dealership. More

Used Truck Purchase John Tiner was easy to work with. He negotiated a good price with us. He responded in a timely manner. And kept in touch with us via email and text John Tiner was easy to work with. He negotiated a good price with us. He responded in a timely manner. And kept in touch with us via email and text. More

Wonderful experience. Professional, friendly, and relaxed atmosphere. Worth the 1 1/2 hour drive. John Tiner was warm, knowledgeable, and made us feel like friends. atmosphere. Worth the 1 1/2 hour drive. John Tiner was warm, knowledgeable, and made us feel like friends. More

Excellent experience John was an excellent salesman, who worked hard to try to get us the best deal possible. He was very responsive when we had to bring the car back in f John was an excellent salesman, who worked hard to try to get us the best deal possible. He was very responsive when we had to bring the car back in for a few issues. We would recommend John and this dealership to our family and friends. More

Quick & Easy Purchase Great experience working with John Tiner! John was very responsive and got us a great deal!! Working with other dealerships was a hassle. I highly rec Great experience working with John Tiner! John was very responsive and got us a great deal!! Working with other dealerships was a hassle. I highly recommend this dealership, the staff was wonderful. More

Best dealership in Athens. Professional, honest and accommodating to what I needed. Ask for Kenny - I really hope all future car buying experiences are this good accommodating to what I needed. Ask for Kenny - I really hope all future car buying experiences are this good More

New 1500 Larime The staff at Athens Dodge was a great help to me and got me a good deal thanks to John Tiner, my Salesperson. Other dealers didn't follow up but Athen The staff at Athens Dodge was a great help to me and got me a good deal thanks to John Tiner, my Salesperson. Other dealers didn't follow up but Athens did until we found what I was looking for. More

Kenny is THE salesman to see. Loved the staff and have literally nothing negative to say. Thank you Athens Dodge for my new truck. Could not be happier!!! literally nothing negative to say. Thank you Athens Dodge for my new truck. Could not be happier!!! More

Horrible customer relations I have purchased TWO Jeep Wrangler Saharas in a four year span from this particular dealership. My first Jeep was a standard 2014 stock Jeep Wrangler I have purchased TWO Jeep Wrangler Saharas in a four year span from this particular dealership. My first Jeep was a standard 2014 stock Jeep Wrangler and my second was a 2016 Jeep Wrangler that I asked the dealership to lift and add bigger tires to it. The dealership ordered me the wrong vehicle for starters and then to compensate, they offered to give me an extended warranty by Master Tech and 6 free oil changes if I agreed to continue with the vehicle they mistakenly ordered for me. The warranty covered up 75,000 miles bumper to bumper. This was offered to me by the General Manager and Sales person at the time (July 2016) for FREE. When I agreed, I asked them to add the leveling kit and bigger tires to my vehicle in order to finance the whole thing. All the work was done in house by the dealership and the cost was rolled in to my monthly installments. I had NO idea of what parts were being used, brand, or what exactly was going on my vehicle. The only thing that I had a say was on the tire brand and wheels. When I had an issue with my vehicle that was covered by the extended warranty or my regular warranty, they could not find the correct documentation nor anything that was promised to me prior to purchasing the vehicle. The GM was no longer employed with them and they had a new GM David Debraco. After some time they agreed to give me an oil change that was remaining from the promise and they realized they did not fill out the document correctly for the extended warranty from (MasterTech). I took the vehicle in because the radiator was leaking and I also needed an oil change. From the time I have purchased the vehicle up until today, I have always taken my Jeep to this dealership to be serviced and for any repairs. As I began to get familiar with my Jeep, I noticed that the dealership lacked in their workmanship and were very negligent with the kit they added to my Jeep. I have taken my Jeep in to add additional support to the sway bar to prevent extra shaking and death wobble that should have been reinforced at the time of installment. In addition, the spare tire on the back of the vehicle was mounted on the door instead of a supporting bracket, which causes the door to sound every time I drive and is weighed down by a 35 inch wheel. Since I've purchased the Jeep there has been a loud noise coming from the spare tire and now the back door is dented and it is starting to pull from the hinges. The brake light is covered by the tire and is barely visible to the other drivers. The brake light should be over the tire and visible to those around me. Instead of doing the correct thing and installing the correct items, they chose to go the cheaper route and not inform me, which is causing trouble down the long run. I was not aware of any options nor was I informed of the details to the kit being installed on my Jeep. These individuals are the specialists, so they should know what needs to be done in order to install the items requested correctly. Fast forward to present day, new GM, same sales person, are willing to trade me out of the vehicle but not fix the problem that is DOCUMENTED from the start of my purchase. They state that the warranty has expired and are not willing to budge. I have told them both that this issue has been brought to the dealerships attention Prior to the warranty expiring and that this is NOT a warranty issue but rather a workmanship issue. I took my Jeep in on December 3, 2019 and the salesperson gave me a 2019 Jeep to test drive while my car was being serviced and evaluated on whether or not the dealership would repair my vehicle. It is now December 16th and I still am driving the test drive vehicle and nothing has been done to my Jeep. It has been sitting there for over a week with no work? Once I told them that I wanted my Jeep to be repaired they asked me to bring back the test drive vehicle back to the dealership. In addition, I was pulled over by the ACCPD on Saturday night and they stated that once again, negligence on the dealerships part for letting me drive a vehicle with out giving me a temp tag. Horrible customer service/ relations. I am definitely taking my business elsewhere. More