Athens Ford - Service Center

Mr.Owen was very nice and friendly,he tuck the time to explain everything to me. Mr. Owen takes his job very seiously and genuiely cares about the customers. explain everything to me. Mr. Owen takes his job very seiously and genuiely cares about the customers. More

I checked "yes" but with reservations as explained in my comments on the Quick Lane survey. The extent of work required set up a dissatisfaction when reflecting on my prior history of sc explained in my comments on the Quick Lane survey. The extent of work required set up a dissatisfaction when reflecting on my prior history of scheduled maintenance visits during the past 2 years since moving into the area. Such reservations aside, your service department is pretty high quality. More

Sat in the lobby for 5 hours with no information. No recognition of the value of my time. Did not look at or evaluate the car for 4 hours recognition of the value of my time. Did not look at or evaluate the car for 4 hours More