Back

Atlanta Autos

Marietta, GA

4.4
812 Reviews

1001 Cobb Parkway N

Marietta, GA

30062

Directions

By Type

Showing 812 reviews

December 22, 2017

Be ready to spend a lot of extra money for repairs I wish the dealership puts a little effort in doing minimum service for the cars before selling. Please keep in mind you will likely have to spend a l More

by Djay17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abdul Oke
December 20, 2017

****BUYER BEWARE**** I purchased a car From Kelvin Young and had a good experience with him, minus the fact that when all was said and done with the paperwork I was handed More

by NiceGuysFinishLastAtAtlantaAutos
Recommend Dealer
No
Employees Worked With
Abdul Oke, Kelvin Young
Dec 27, 2017 -

Atlanta Autos responded

Mr. Nice Guy??? Sorry i cant say your name properly or address it such as because i have no idea of who you are. But still in all , we here at ATLANTA AUTOS treat all of our customers the same. With Fair, Honorable, and diligent customer service in all arenas. Perhaps every deal isnt a good one, but should be handled with the same integrity as a Great one!! I would like to personally address these issues that you are/were having. As far as the maintenance part of your complaint: We have over 200 plus cars sold per month. Along with over 40-50 cars coming in every week. And i will be the first to admit that as with anything, sometimes we may get hunkered down and slightly behind on our PRE DELIVERY INSPECTIONS. But know that it is never intentional. Hence, i am offering you to contact me directly at kai@atlantaautos.com so we can bring some sort of resolve and further more clarity of who you are and what vehicle you bought. I would be more then happy to assist you. We operate with strict integrity and sometimes are bombarded with negative reviews when a customer "doesn't get the price they want" and it is shameful and hurtful but unfortunately the world we live in. But our standards wont allow us to operate in that manner. I hope to speak with you personally to bring resolution to this mishap. Regards Kai General Sales Manager ATLANTA AUTOS

December 19, 2017

Slow and not good info Salesman told me several things that didn’t happen and took over 72 hours to get any real numbers on financing. Kelvin went above and beyond to ac More

by Dmajor04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelvin Young, Sean Sanderson
Dec 27, 2017 -

Atlanta Autos responded

Hello Dmajor!! Let me start with apologizing for the breakdown in communication prior to you getting to the location. I remember this deal personally because i got the approval and worked the numbers personally on this deal. And i even OVER ALLOWED on your trade in AVALANCHE to make the numbers work for your new one. I relayed the information to Sean which he relayed to you as i was a witness to this. Moving right along, i also was informed that you wanted to swap wheels from another one of our AVALANCHE models in our inventory. Which is something we DO NOT do but made an exception on your part. I hate that after we shook hands , and smiles and you pulled off in your truck. I assumed we had another happy customer in which i also went in my personal wallet and gave you money to put fuel in your tank. Being as thought we were still open to assist you and stayed open until 1030pm to make sure the wheels were swapped over and the payments were the same as we spoke about over the phone. Which you decided to put more money down to make the payment lower once you got to the dealer. Once again i hope and pray your truck is treating you well. And please feel free to contact me directly should you have any more issues. I have had a conversation with your sales person in regards to this and the mis-information that was relayed in regards to your certain special requests pertaining to this deal;. Regards Kai General Sales Manager ATLANTA AUTOS

December 19, 2017

Good prices, Helpful Staff Good Prices, and knowleadble staff. They had the best deals within a 100 mile radius and still came down in price (better than kbb price) More

by Sdotrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miles, Jay Poke
December 19, 2017

Today’s the Best My sales person was the absolute best! He was patient,informative,and awesome personality. I had a great experience. The office was bright and beautif More

by Glad girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Miles, David Parker
December 19, 2017

Great service Great customer service! Shawn Cabell was my salesman and he was awesome! He was very patient and worked with me from the beginning to the end. Abd More

by Tb1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Oke, Shawn Cabell, Travis Nelson
December 18, 2017

Vance is a great guy I took this young man through xxxx but wanted to ensure I was getting the best deal. He was professional, patient and very positive. If you are in the More

by Jesussaves1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vance Johnson
December 18, 2017

Great experience! Great Service! Dealer had vehicle ready and clean. Process was easy and simple. Photos online was great photos. When we saw the vehicle in person it w More

by Atlantaauto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Habib Khan
December 18, 2017

Shawn was a big help Shawn explained all my options and was fantastic. He was able to help me understand how the figures would work an helped me make the best decision for More

by Mr.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cabell
December 17, 2017

Excellent professional dealership Top notch dealership and experience. The whole staff was friendly, courteous and very professional. We got an excellent deal. I would definitely rec More

by Millican96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sanderson
...
47
...