
Atlanta Toyota
Duluth, GA
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Pat and Dustin both gave excellent customer service from start to finish. I am 100% satisfied. Pat was very helpful in answering questions I had and coordinating with me and AAA towing to get my car there a start to finish. I am 100% satisfied. Pat was very helpful in answering questions I had and coordinating with me and AAA towing to get my car there and notifying Justin as well. Pat also did a great job in contacting and coordinating with the shuttle van for pickup. Having my car not starting (which is unusual) was very stressful for me, I was very glad to have Pat's help to make this process seamless. -God bless and thank you...David More
I went in yesterday and was helped right away by Winston. He listened to what was important to me got me qualified for my 1st car and found car options that met my needs back then. and When I bought my 2nd c He listened to what was important to me got me qualified for my 1st car and found car options that met my needs back then. and When I bought my 2nd car last night I was happy with the way he made the process of buying fast and easy. I am very happy with my experience it was professional, customer service was on point, , finance made things quick easy and explained anything so needed, and I left a smiling face with a new car. Merchants has always been good to me which is why I have gotten my last 2 cars from them. Highly recommend and Winston was great to work with! More
Winston was helpful and personable. He help both my wife and I find the car that best suited us. When we had trouble with the price he help us with making it work then with our understanding of why it was t and I find the car that best suited us. When we had trouble with the price he help us with making it work then with our understanding of why it was that way. I recommend him to any potential buyer out there! More
We had a great experience at Toyota as usual. This is out third Toyota and our first RAV4. Winston was awesome and very patient with us. It was a pleasure working with him on this deal! third Toyota and our first RAV4. Winston was awesome and very patient with us. It was a pleasure working with him on this deal! More
I purchased my vehicle hassle free. Winston went above and beyond to make my buying experience the best ever. He kept me up to date all along the process. He contacted me as soon as my car was delivered t and beyond to make my buying experience the best ever. He kept me up to date all along the process. He contacted me as soon as my car was delivered to the dealership. He contacted me a couple days later to make sure I was happy with my purchase. He made sure the car had a full tank before leaving the lot. Thank you Winston!!! Best salesperson! More
Exceptional customer service by Misal and Mrs. Pat Shabazz this morning. It was a pleasure to meet Mr. Mercado. What a service team I was in and out in 45 minutes. Shabazz this morning. It was a pleasure to meet Mr. Mercado. What a service team I was in and out in 45 minutes. More
Mrs Pat Shabazz provided My wife and me excellent Mrs Pat Shabazz provided My wife and me excellent service today and she even was thoughtful enough to learn to say hello in Cantonese. Mrs Pat Shabazz provided My wife and me excellent service today and she even was thoughtful enough to learn to say hello in Cantonese. More
Ms. Pat was amazing 🤩 she really did go the extra mile for me. I needed a ride earlier then their running time and she still took me! Super nice lady I wish I could give her more stars for me. I needed a ride earlier then their running time and she still took me! Super nice lady I wish I could give her more stars More
Called about a new limited 4runner to confirm it was available and the price was $52,320 like the website said. The salesman said this was the price when I asked. I found out later they added $4995 to M available and the price was $52,320 like the website said. The salesman said this was the price when I asked. I found out later they added $4995 to MSRP for ceramic coating, tinted windows and nitrogen in the tires bringing the price to $57,315. If this wasn't bad enough, my vehicle I was trading(A 2021 Tahoe with 3200 miles) they offered me 12k less on trade in than any book value even shows. They said that was the market value of my vehicle. Any search of these will show they are not selling at 12k below trade in value. So, if you want to pay more for their vehicle and give yours away, this is your place! Also, will add I don't hold the salesman I worked with responsible for any of this except not telling me upfront about the $4995 added to msrp. The trade in value has nothing to do with him. He was very respectful and helpful the entire time I dealt with him. More