Atlanta Toyota

Nice and knowlegable John Bisceglie We were hesitant about getting a new car until we met John Bisceglie. He was very friendly and very knowlegable about the car we were interested in. We were hesitant about getting a new car until we met John Bisceglie. He was very friendly and very knowlegable about the car we were interested in. He went out his way to help us find the car we were interested in. We stay so late to the night at the dealership negotiating with him we thought he might just give up on us, but he was so patient with us. We appreciate him for that. John Bisceglie even give us a call to make sure that we were happy after we bought the car. This is what they mean by "Toyota Family". We feel like a family with them. Thanks so much! More

Great Experience I was looking for a new 4Runner all over the city and came to Atlanta Toyota where I actually felt comfortable and not overwhelmed or annoyed with mos I was looking for a new 4Runner all over the city and came to Atlanta Toyota where I actually felt comfortable and not overwhelmed or annoyed with most dealerships. They had the vehicle I wanted at a decent price. I worked with Kayan who was nothing short of exceptional and she made my experience pleasant which isn't the norm when purchasing a vehicle in my opinion. Thanks again!!! More

Awesome sales men Debin zou We went to Atlanta Toyota last week . Sales person Debin Zou have been very helpful . I very appreciate his patience . I love my 2016 4 Runner Xp ! We went to Atlanta Toyota last week . Sales person Debin Zou have been very helpful . I very appreciate his patience . I love my 2016 4 Runner Xp ! Thank you again Debin !!! More

Awsome experience! I went to Atlanta Toyota to lease a car with the uber program. The dealers were very nice and informative! They made sure that I had everything in a c I went to Atlanta Toyota to lease a car with the uber program. The dealers were very nice and informative! They made sure that I had everything in a car that I wanted. More

Excellent experience I orginally went into Atlanta Toyota South and the experience was less than desirable so I gave atlanta toyota a call and from that very moment every I orginally went into Atlanta Toyota South and the experience was less than desirable so I gave atlanta toyota a call and from that very moment every thing was a breeze. Mano was EXCELLENT in every sense of the word. I felt more like a family member than a customer. He never fast talked me and made sure I understand every thing before I signed! 10 stars from me. More

Great Experience - Pleasant & Professional I had done my research on both new and used RAV4s and decided to come to THIS dealership to test drive and buy because their service department had pr I had done my research on both new and used RAV4s and decided to come to THIS dealership to test drive and buy because their service department had previously won my business from another local Toyota dealership! Salesperson Robert M. was able to show me both the used and new vehicles and I found him extremely knowledgeable as well as kind and very accommodating over my 2 visits. Once we got to the "haggling" portion of the purchase, I REALLY appreciated this dealership's policy of dealing with the "true" prices of both my trade and the new vehicle separately. (Too many dealers start with "how much do you want your payment to be every month?" and then "massage" the numbers - which makes it hard for a consumer to know true price and value!) The finance office was quick and efficient - the entire experience pleasant and easy! . . . and I love my new RAV4! More

BAD NEWS This is only based on my experience, and it involves the service department, sales department, and management at this dealership. I inspected a Toyot This is only based on my experience, and it involves the service department, sales department, and management at this dealership. I inspected a Toyota Certified vehicle (2012 Toyota 4Runner Limited, Pearl white, tan interior, VIN: JTEBU5JR8C5103306) in the daylight. It had unreported and repaired damage (and poorly painted finish work) to the rear, stains on the leather seats, dents on both sides (not merely parking lot door dings), badly done touch-up paint on the hood (paint did not match) gouges in the interior finish (painted) components, rust around the sunroof, and a filthy headliner. The dealer had the vehicle for 2 weeks to correct these items prior to putting it up for sale. I am VERY disappointed in the Toyota Certified car program at Atlanta Toyota. I feel very strongly that the dealer is either incompetent to sell cars under this program, or dishonest in their relationship with consumers, especially in the way they reacted when I brought the numerous contradictions in the condition of the vehicle, compared to the hallmarks of a Toyota Certified program vehicle. Having worked in a body shop, I am very confident in my assessment of these very obvious contradictions in a program vehicle, which could be readily identified by any high school shop student. Shame on them for selling vehicles under this banner program for Toyota. There was no question that THEY KNEW ABOUT THESE FLAWS, BECAUSE THE MANAGER CONCEDED HE WAS AWARE OF THEM. I drove 6 hours (round trip) to purchase this car. It appears the sales person I worked with over the telephone over a two day period either did not examine the car before informing me of it's condition, or was not competent to do so. I quickly conceded the wasted trip, and was relieved not to have purchased this Toyota, from this dealer. I WOULD STAY AWAY FROM ANY DEALER WHO LACKS COMPETENCE, IS DISHONEST WITH THEIR CUSTOMERS, or INSULTS THE INTELLIGENCE OF A CONSUMER. Three strikes. I purchased a similar vehicle from a non-Toyota competitor in the certified used car business. Addendum: Comment from dealership on YELP feigns interest from General Manager Wayne Levitzki. I called last week, and am still waiting for the return call. I left messages at his cell phone number, and was connected to his office number from the switchboard, both with the same voice, identifying the phone number as the number of Wayne Levitzki. Obviously that was the dealership's opportunity to discuss the issue, before I published my review. They chose not to address the issue at that time. Would that be a fourth strike?? Not allowed in baseball either More

professional & personal Initially contacted via intranet. Sales rep John Bisceglie responded promptly & courteously. He worked with me on-line & in person to give me a grea Initially contacted via intranet. Sales rep John Bisceglie responded promptly & courteously. He worked with me on-line & in person to give me a great experience and a great vehicle! More

Very Accomidating to my crazy schedule Winston Murray and Atlanta Toyota went above and beyond to help with my purchase and delivery of my new 4Runner. I would recommend this dealership to Winston Murray and Atlanta Toyota went above and beyond to help with my purchase and delivery of my new 4Runner. I would recommend this dealership to anyone looking to buy a new Toyota. More

Dishonorable, deceptive sales My husband and I negotiated a deal on a new Sienna at Atlanta Toyota based on an Internet price over the phone. This included $1000 factory rebate fo My husband and I negotiated a deal on a new Sienna at Atlanta Toyota based on an Internet price over the phone. This included $1000 factory rebate for military vets and 0% financing. The salesperson asked us for $500 down on our credit card as we lived 3 hours away to hold the vehicle with the stock # of the specific car we wanted. He said he would have the paperwork ready when we got there. Like is mentioned in a previous post, when we got there they bring us a different car than the one we had negotiated. Then they say that they sold the vehicle that we had negotiated for "just minutes before we had called". Apparently this is a common trick they use. We were furious for driving 3 hours to get a bait and switch! Then Mike J (the salesperson) brings out some fake Internet sheets that shows me another car that "just arrived." It has a MSRP of one price with an interior of "desert sand beige" and we agree to see the vehicle. He then brings out yet a different car with a "bisque" interior with a MSRP of another price! Then they try to re-negotiate a new price! They would not honor the previous negotiated price! Then he tells me that they didn't charge my credit card to hold the vehicle (the credit card thing is obviously a ploy to get us in the showroom). This dealer makes it seem like you are making a deal running you through a false "pre-approval" process and making it seem like you are making a deal by telling you they are charging your card all to get you in the showroom. They wanted to sell us the vehicle for $5000 more! The sales manager and the salesperson (Mike J) played the good cop / bad cop routine, and Mike J lied by saying he didn't agree to our agreed upon price. There are some honest, no hassle, non-deceptive dealerships out there. This is not one of them! Of all of the car dealerships I've been to and have negotiated with, this one is the most dishonorable and deceptive one I've come across. Their sales process was nothing short of a scam. Word to the wise...do NOT attempt to buy your vehicle here!!! More