Atlanta Toyota

We worked with salesman, Stephen Oliphant and finance manager Mario G. (I'm sorry, I can't remember to spell his last name) From start to finish, to the first phone call and last, and the visit there we manager Mario G. (I'm sorry, I can't remember to spell his last name) From start to finish, to the first phone call and last, and the visit there we were stunned with the customer appreciation they have within their dealership. Everyone spoke, greeted, thanked us. We have been very satisfied with our experience, service, and visit there. We drove 4.5 hours away to buy our Sienna and with the excellent service we got, the drive there or back didn't seem like a long drive. Every detail of this dealership and their employees was beyond the best of what we imagined. We will definitely be going back to buy our next vehicle whether it be for myself or my fiance...a BIG thanks to Stephen for working so hard to get us what we wanted and where and a BIG thanks to Mario for getting our deal done! We appreciate you all and we look forward to seeing you all again on our next buying experience. Philip and Erica More

We bought a 2011 Rav4 LTD from Steve and I can't say enough about his friendliness and professionalism. He is perhaps the most honest and hardest-working salesperson I've ever come across, and we will enough about his friendliness and professionalism. He is perhaps the most honest and hardest-working salesperson I've ever come across, and we will go to him first from now on. The car was exactly what we were looking for but there was a minor glitch that Steve himself made sure was corrected. Very impressed with the dealership because of this person. More

I did not plan to be shopping for a car over the holidays, but my Subaru tanked and I found myself in the market for either a Honda Accord or Toyota Camry. After test driving both, I settled on the holidays, but my Subaru tanked and I found myself in the market for either a Honda Accord or Toyota Camry. After test driving both, I settled on the Camry. Since my holiday vacation plans had me in Daytona Beach and Atlanta, I interviewed several dealers in both locations. From the get go, John Philappeaux at Atlanta Toyota was clearly a professional. We communicated by email and phone, and he was always available. He provided timely, accurate information in writing. He answered my questions thoroughly. John is an excellent salesperson, and compared to the other Toyota dealerships I spoke with, it was an easy decision to work with him. During our meeting at the dealership, John was attentive and respectful. I did not feel patronized or pressured. It was a business conversation and his manager, Chris, was brought into the discussion at exactly the right time. After we negotiated a deal, the purchasing process at Atlanta Toyota was seamless, efficient and professional. Susan Rios, director of finance, was outstanding and answered all my questions. When my ride to the dealership to pick up my car fell through, John quickly arranged to pick me up from the Doraville MARTA station. He delivered a great orientation to the features of my new Camry. I highly recommend John and Atlanta Toyota. Although I do not currently live in Atlanta, I know that I have a dealer and service center I can count on when I move back in several years. In the meantime, the outstanding service contract on my Camry can be utilized at any Toyota dealer nationwide. If you are tired of dealing with unprofessional, high pressure, disrespectful and less than honest car salespeople, then call John. Buying a car is a challenging endeavor, and he will do his best to make a fair deal and earn your business over the long term. More

In 2010 I bought a 2011 Camry from Atlanta Toyota. It was absolutely the most stress free car-buying experience I had ever had, until now! One day my husband receives a phone call from a salesmen named was absolutely the most stress free car-buying experience I had ever had, until now! One day my husband receives a phone call from a salesmen named Frank Mauka stating he is with Atlanta Toyota and asking if I would be interested in trading in my 2011 Camry for a new one. He said I could buy a 2012 Camry for the same monthly car payment I currently have and no money down. Of course my husband thought there was a catch but the salesman assured him the offer was legitimate. So, he calls me at work and tells me about the conversation and I’m thinking, now why would I want to do that, my car is still relatively new. Plus, I was thinking, this sounds too good to be true and you know what mom always said, if it sounds too good to be true it probably is. However, I agreed to call the salesman when I got home from work and discuss it. To make a long story short, Frank Mauka was offering me a very good deal. Although my car was a 2011, I bought it in 2010 so it was really almost 2 years old. We drove it out of town often to visit family in Ohio, Maryland, Virginia, South Carolina, and Alabama so it had high mileage. So, I could trade in my 2011 with high mileage for a brand new 2012 with no money down, the best finance rate you could imagine (0%), and have the same monthly payments for a shorter term! Also, I would be getting Toyota Care again which is complimentary maintenance for 2 years or 25K miles with roadside assistance plus a better extended warranty, 100,000 miles vs 72,000 miles. Needless to say, I said yes!! The whole thing took about 3 hours. I got home from work around 6PM, talked to Frank on the phone, talked to the finance folks, arrived at the dealership around 7PM and was driving off in my new car around 9PM!!!! Susan Rios was the finance director and she is a sweetheart. We felt relaxed and comfortable, totally stress free in her hands. The bottom line, we ended up with a monthly payment that is $3 less than what we were paying before and for 2 years less than the loan on the 2011!!! I can truly say Atlanta Toyota is a place of honest, courteous, friendly people. They ‘bested’ themselves!!! I would highly recommend this dealership without any reservations. Signed, Montaine Ashley A VERY Satisfied REPEAT Customer More

Ed Holt was very patient and helpful. He also didn't try to be pushy in which I liked. He also worked with me to get the best deal he could for me. I highly recommend him. to be pushy in which I liked. He also worked with me to get the best deal he could for me. I highly recommend him. More

Good communication, I told them what I wanted and what price I could pay and they worked within my guidelines. Very positive experience, I appreciate the straight forward no hassel way that they worked wi price I could pay and they worked within my guidelines. Very positive experience, I appreciate the straight forward no hassel way that they worked with me. They were very good at showing me the numbers and explaining everything. Very positive experience. There are some issues with the car but I trust that the dealership with see them resolved. More

Representative was accomodating, may not have been aware when I was ready to deal, but was prepared when I let him know. He was helpful and friendly. The sale was uneventful (a good thing!) when I was ready to deal, but was prepared when I let him know. He was helpful and friendly. The sale was uneventful (a good thing!) More

Ed and all the other sales people that I dealt with were very courteous. Ed did not use any high pressure tactics to make the sale. The two guys in the finance area were very professional and experts in very courteous. Ed did not use any high pressure tactics to make the sale. The two guys in the finance area were very professional and experts in their area. I would definitely buy from Atlanta Toyota again. More

Ed Holt helped me so much, making it a wonderful experience at the dealership. Thank you for knowing just what I needed. I love my RAV4! experience at the dealership. Thank you for knowing just what I needed. I love my RAV4! More

I've been to many different dealerships to get service done to my car but Atlanta Toyota has to be the best! I came in saturday, and it looked like a mad house cars filled in every lane. I don't know how done to my car but Atlanta Toyota has to be the best! I came in saturday, and it looked like a mad house cars filled in every lane. I don't know how this person Ali I met manages to stay so calm, my car was at the end and after he got done greeting everyone in front of me, he came to my car with a smile that could light up anyone's day and he was very nice to look at :). He greeted me with extreme passion and made me feel like he was happy I was there, he then asked if I had an appointment and I didn't but he said not to worry he will direct me to the next available advisor. So he walked me in and I saw him speak to the advisors and he finally found one that could help me, his name was Adam. Adam was great also he was very helpful and was straight to the point made everything easy to understand. After my car was finished I saw Ali again and he had my paper work with him he further explained what had been done to my car and what may need to be done in the future, he then walked me to the cashier and waited with me there to make sure I didn't have any questions. After the paying process was done he walked me to my car and thanked me for coming but I felt like I should be thanking him for making a first timer's visit an amazing one. Ali made my visit GREAT, he was very helpful and it helps when people are doing what they love. I can rate this service a 100 just by Ali alone. You guys are doing a great job in hiring great people. More