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Atlanta Toyota

Duluth, GA

4.4
640 Reviews

2345 Pleasant Hill Rd

Duluth, GA

30096

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Showing 79 service reviews

March 26, 2026

Letty me atendió muy bien, me hizo sentir en confianza, excelente servicio una persona muy amable More

by gr201086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
letty
Mar 27, 2026 -

Atlanta Toyota responded

Agradecemos que destaque la atención de nuestro equipo en Atlanta Toyota. Estamos contentos de que se haya sentido bien atendido. Esperamos que disfrute de su experiencia con nosotros.

March 22, 2024

Price discrepancy - I was told over the phone that it would be $80 to program a remote/fob I purchased online. When I arrived at they said it was $100 but couldn’t clearly explain why. More

by ttjazzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Miller
Apr 13, 2024 -

Atlanta Toyota responded

Hello, Your feedback is important to us here at Atlanta Toyota and I would appreciate the opportunity to speak with you to address your experience with our Sales Team regarding the cost of programming the remote/fob provided to you. Please email me with your preferred contact information. Thank you, Omar Rahman General Manager orahman@penskeautomotive.com

March 03, 2024

Had a good service my salesman was very very helpful was very patient with me and was very patient wit me More

by noemi velasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan portes
Mar 11, 2024 -

Atlanta Toyota responded

We appreciate your feedback, noting the patience and helpfulness of our team. Atlanta Toyota aims for quality service always.

January 30, 2024

I have had my Toyota Highlander Hybrid for about 2. 5 years and just completed my 80,000 service! I have to commend the Service Dept and specifically Rich Camacho for taking such good care of my vehicle More

by mlcamero3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Camacho
Apr 13, 2024 -

Atlanta Toyota responded

We appreciate your kind words about the dedication and expertise our team demonstrated with your Toyota Highlander Hybrid. Your trust in Atlanta Toyota's service department is invaluable, and we're honored to be part of maintaining your vehicle's needs. We look forward to serving you again for all future maintenance requirements.

October 27, 2022

Way over priced for the simplest service. >$90 for an oil change. They will automatically add $$ of services to any visit under the auspices of “routine maintenance” Avoid this dealership More

by scot66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Hernandez
Oct 29, 2022 -

Atlanta Toyota responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Atlanta Toyota and would like the opportunity to discuss pricing for services. Can you please send your contact information to me? I look forward to hearing from you. Omar Rahman General Manager orahman@penskeautomotive.com

July 30, 2022

Very friendly and organized. Excellent customer service from Letty-service advisor. Letty was GREAT on the onset and with follow through. I will travel the long distance to this More

by Merrygorundme2000@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Letty Perez
Jul 30, 2022 -

Merrygorundme2000@yahoo.com responded

Letty was Great

July 03, 2022

My wife took our car in for oil change,they recommended front brakes to be changed, they said there is only 3mm left and she might not be able to make it home. I told her to take it to NAPA auto care ,they More

by Rickymmmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Sanchez
Jul 12, 2022 -

Atlanta Toyota responded

Hello, Thank you for taking the time to discuss your concerns with our Service Director. We appreciate you, and your family's business. If there is ever anything I can do for you, please don’t hesitate to reach out to me. Best, Omar Rahman General Manager orahman@penskeautomotive.com

February 07, 2022

Pat and Dustin both gave excellent customer service from start to finish. I am 100% satisfied. Pat was very helpful in answering questions I had and coordinating with me and AAA towing to get my car there a More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Habazz, Justin Kim
Feb 07, 2022 -

Atlanta Toyota responded

Dave, we are so pleased to learn that our Service Team took wonderful care of you here at Atlanta Toyota. We strive to provide our customers with the best service possible. We appreciate and value your business.

December 17, 2021

Mrs Pat Shabazz provided My wife and me excellent Mrs Pat Shabazz provided My wife and me excellent service today and she even was thoughtful enough to learn to say hello in Cantonese. More

by edmond_tang.1809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Shabazz
Dec 17, 2021 -

edmond_tang.1809 responded

Great Service!

Dec 17, 2021 -

Atlanta Toyota responded

Thanks so much for your positive rating and review, Edmond! We appreciate your business and are so glad you had a great experience with us! Have a great day and stay safe!

December 16, 2021

Ms. Pat was amazing 🤩 she really did go the extra mile for me. I needed a ride earlier then their running time and she still took me! Super nice lady I wish I could give her more stars More

by Katherinevalerio90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms.Pat
Dec 17, 2021 -

Atlanta Toyota responded

Thank you for choosing Atlanta Toyota. We are happy to know that our team provided you with an excellent experience. Let us know if there is anything else we can help you with.

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