Atlantic Dodge Chrysler Jeep Ram St Augustine

I was able to get in and out quickly without an appointment for an oil change and tire rotation. appointment for an oil change and tire rotation. More

The GM at Atlantic Dodge is very Very Personable and very hands on ! If he could clone himself he would not need a sales staff of service writers!! hands on ! If he could clone himself he would not need a sales staff of service writers!! More

Very good experience in buying a new vehicle. Although had to wait extra months for the Jeep to be made because of the union strike, the vehicle was worth it. Although had to wait extra months for the Jeep to be made because of the union strike, the vehicle was worth it. More

Ed Gordon is the sales agent you want. I went in to buy a jeep, not sure of 4 door or 2 door. Ed zoomed in on my apprehension and brought out a jeep they had just received that was in the I went in to buy a jeep, not sure of 4 door or 2 door. Ed zoomed in on my apprehension and brought out a jeep they had just received that was in the back. I was so lucky. It is a beautiful white 2door wrangler and I am so happy with the price, options and over all ease of the purchase. No bologna here! We paid cash and were treated like royalty. Normally dealers want you to take out a loan because the make more money. Ed explained how they have a lot of repeat customers that don't want financing. A family owned business that treats like family. I had running boards put on and I am getting a protection coat put on. Service was so nice. They workded Christmas Eve and were cheerful and courtious. I just can't tell you enough about the experience. Ed gave us his private cell number and we can call with any issue. He showed we how everything works. First time buying a jeep for the beach. He gave me the run down, set my radio settings and showed me everything, yes I told you that. He really gave all the details, no bull! Lots of laughts, I even got a picture with a bow on the hood. I will treasure this! More

Six months after purchasing a vehicle the vehicle’s paint began, to only what I can describe as, delaminate from the rear and front of the vehicle. Upon contacting the body shop they stated they would need t began, to only what I can describe as, delaminate from the rear and front of the vehicle. Upon contacting the body shop they stated they would need to order replacement parts for the vehicle. Months went by and no call back. Finally, was able to reach the body shop and they stated everything is on backorder. More time passed and had to reach back out to the body shop only to be informed by the new General Manager that the body shop had been closed due to negligence and poor workmanship and was told to take it to another dealership. Upon taking the vehicle to another dealership we were advised that there was something wrong with the vehicle’s paint job during production. Once again, we contacted the St. Augustine dealership and at this time was advised the new body shop was open and to bring the vehicle in to be reviewed. Upon review from the General Manager and the Body Shop manager, finally they committed to repainting the rear and front of the vehicle. Upon completion three months later, the pain began to come off of the rear of the vehicle in chunks and the delamination began again. We attempted to contact the General Manager Anthony and were unsuccessful though were able to get in contact with the Body Shop manager Jason and he said to bring it in so that he could review as of which we did immediately. Upon arrival we attempted again to contact the General Manager and were unsuccessful. Jason stated that he would be sure that the vehicle was taken care of, and we scheduled a time to drop it off. At this time there was still no contact from the General Manager. The day prior to dropping off the vehicle we attempted to contact the General Manager once again with no luck, though a message was left for the General Manager to call back. Again, no call back from the General Manager instead we received a call back from the Body Shop Manager, Jason, confirming our appointment and that a rental car would be ready for us during the duration of the repair. A few hours after dropping off the vehicle the General Manager finally contacted us only to inform us that they would not be repairing the vehicle. Their reason was that the pain was being melted off due to where we were parking the vehicle. The General Manager was informed that this was not possible for 9 hours of the day the vehicle parked, backed in, under a covered area and on top of that a canopy of trees. The General Manager went on to explain that we would now need to make an insurance claim on the vehicle to initiate the repair again placing the blame on us. We were informed that we were more than welcome to come onsite and take a look at what they discovered for any blind person could see and understand what was being stated. This was insulting and, in my opinion, very unprofessional. If you are considering doing business with this location, please note our experience and Anthony's, the General Manager, unprofessionalism. It even went as far as when we arrived to pick up the vehicle, we overheard him discussing the situation with one of his colleagues again stating that it was where the vehicle was parked and that is is not their problem. STAY AWAY!!! More

They took care of my Jeep compass in a timely manner, the waiting room was good and so was the coffee. The staff kept checking to see if I needed any thing. Atlantic Chrysler Dodge is a great place to maint waiting room was good and so was the coffee. The staff kept checking to see if I needed any thing. Atlantic Chrysler Dodge is a great place to maintenance done but also to purchase a vehicle. More

Jaylen our salesman was amazing he helped us with everything the Dealership also was helpful in everything everything the Dealership also was helpful in everything More

Outstanding sales and finance team! They went out of the way to accommodate me during the purchase. They were honest and personable. They went out of the way to accommodate me during the purchase. They were honest and personable. More

I’m from out-of-state, however, I’ve counted on Atlantic Jeep for my service needs while in St.Augustine. They’re work, professionalism, and courtesy are all top-quality. I highly recommend them! Jeep for my service needs while in St.Augustine. They’re work, professionalism, and courtesy are all top-quality. I highly recommend them! More

Great experience with Greg Morris and the entire Atlantic Dodge Chrysler Jeep Ram support team….especially getting out of state title/registration work completed. Thanks Lori! Dodge Chrysler Jeep Ram support team….especially getting out of state title/registration work completed. Thanks Lori! More