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Atlantic Honda - Service Center

Bayshore, NY

4.6
1,934 Reviews

1,934 Reviews of Atlantic Honda - Service Center

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January 03, 2024

ThaY pushing to sell parts and services what you don't need, thay claims free car wash with every service , not thru More

by SSABOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Tinnirello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Atlantic Honda responded

We're sorry to hear about your experience and any inconvenience caused. We appreciate your feedback and will work on improving our communication about the free car wash service. If you have any further concerns, please don't hesitate to reach out to us directly.

January 02, 2024

My car was given back to me in pieces. My trunk wasn’t opening, so I took it to this dealership. They called and told me it was ready for pick up and was told insurance covered it. Appar More

by pmmarkey30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
January 02, 2024

The ease of scheduling an appointment for vehicle service was convenient for me. All service was performed and vehicle was returned within the timeframe provide. More

by A B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Atlantic Honda responded

Thank you for taking the time to share your positive experience with us. We're glad to hear that our scheduling process was convenient for you and that we were able to complete all the necessary services within the provided timeframe. If you have any other feedback or questions, please feel free to reach out.

January 01, 2024

Dave Explains things well and what are the potential issues. He helps to prioritize issues More

by OTINRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Atlantic Honda responded

Thank you for taking the time to leave a review. We appreciate your kind words about Dave and his ability to explain things well and prioritize issues. We strive to provide excellent service and are glad to hear that Dave was able to assist you. If you have any further questions or concerns, please don't hesitate to reach out. Thank you again for choosing Atlantic Honda.

December 31, 2023

Work was okay but car wasn’t cleaned or washed after service and I spent $300 for service they should at least washed the car as a courtesy. More

by rlal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Alex was Extremely helpful , kind and Completely explained everything in detail . Excellent customer service he provided More

by Kimmiecolonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Atlantic Honda responded

Thank you for taking the time to share your positive experience with us, Kimmiecolonna! We greatly appreciate your kind words about Alex and his exceptional customer service. It is always our goal to provide detailed and helpful explanations to our valued customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

December 31, 2023

Alex was very helpful as well as all the staff. Parts and labor really expensive. More

by T.GARVEY1886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Blythe
December 30, 2023

Don’t like that the try to up sell everything and say car needs wheel alignment with 14000 miles plus engine flush with antifreeze that’s good for 100,000 miles More

by TUGSBOAT12463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who helped me
December 30, 2023

Very good customer service , thru are always helpful and responsive with any questions you have . More

by Celia arevalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adderl (Arod) Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Atlantic Honda responded

Thank you, Celia, for your kind words about our customer service! We are glad to hear that our team is always helpful and responsive to any questions you may have. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

December 30, 2023

Always warm and receiving. He tells me exactly what needs to be done. Very detailed and complimentary. More

by PLATINUMSILKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Atlantic Honda responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team provided you with warm and attentive service, while also being transparent about the necessary repairs. Your kind words and appreciation for our attention to detail are greatly appreciated. We look forward to serving you again in the future.

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