Atlantic Hyundai

Great experience Excellent experience with this dealership. This is my 3rd car that I have purchased here Great people to Work with. I will definitely be back in Excellent experience with this dealership. This is my 3rd car that I have purchased here Great people to Work with. I will definitely be back in the future More

Worst experience I ever had Let me preface this review by saying I have bought a few cars in my lifetime and this has been by far the worst experience. It started off fine the s Let me preface this review by saying I have bought a few cars in my lifetime and this has been by far the worst experience. It started off fine the salesman did his thing and we did the back and forth negotiations. I made it very clear what I was willing to pay and he made it clear that it was up to the finance department to see if they can make it happen. He was ready to rush the car out the door and for me to take it home that day but I kept explaining it depends on the financing. This is where things took a turn. I spoke to the finance guy and he came in way above where I initially told them I wanted to be. I knew in my gut I should have left then but I stuck it out. After going back and forth he was able to get the manager to lower the price and he would "play with the numbers" so I could be at a comfortable payment. Figuring we were squared away I went back to waiting and after a few hours I was brought over being congratulated on my new car and being asked to sign the lease. Because I didn't have a way to pay that day I was told I would be doing a 2 contract deal (one with and 1 without a down payment) and whichever I decided on would be the contract and that if I chose the no money down I wouldn't have to come in again. Much to my shock when I went to sign the contracts one was right (or so I thought) and the other was completely wrong with much higher numbers. Again having to go back and forth with one person then another person then the finance guy again finally it was supposedly straightened out and I had both contracts signed and was out the door (5 hours later) with a new car. I felt very uneasy about the deal for many reasons so I called my salesman to make it known and was basically told sorry I am SOL. So I reluctantly said ok I decided to do the no money down deal and that was supposed to be it. I get a call the next day saying I have to come into the dealership because I have to sign a new lease. Explaining it would have to be on the weekend he said no it has to be that night. I said there is no way and he said he would have someone come over to have me sign it. I get home and the guy is waiting. I start looking at the paperwork and I see some kind of warranty with a price of $1200. I was never informed about this and the guy couldn't explain it to me. Then on the lease paperwork I see wrong figures again (much higher than what I was told repeatedly). I tell him I am not signing it and he gets the dealership on the phone. I don't know who I spoke to (may have been the other finance guy) but he was very rude on the phone telling me that it is right and regardless of what I was told this is what the numbers were and he kept cutting me off. I flat out told him he can take the car back that I am not signing it and that is not what we agreed to. Needless to say nothing was signed. So I had to now go to this dealership out of my way after working a 12 hour day to deal with this. I walked in and had my salesman call over the manager to discuss the problems. I talked to someone who tried to explain the numbers and the admitted mistake on their part but was told I would have to pay more than I wanted and agreed to. Again I asked for the manager. The finance guy came over and was very rude again saying I knew what the numbers were and what the cost was despite the wrong information I was told (repeatedly) and what the paperwork originally said. I told him promptly I wanted nothing to do with him and to get the manager. Unfortunately I don't know the manager's name but the manager I dealt with was a real piece of work. He started off very nice as I explained the situation but when I stood firm saying I didn't want to do business with his dealership because of all the problems, the misinformation, etc he finally stood up and said "You are cutting off your nose despite your face and shame on you sir shame on you" and then walked away. I couldn't believe how he went from being understanding and nice to well screw you then if you don't want to do business. Now I had to deal with another higher up person (director of finance I believe) who explained the situation and listened to my side. He agreed there were a few mistakes made on his people's parts but ultimately I was stuck in the contract. Not being happy especially after dealing with the last manager we worked out a deal and I am now "stuck" with this constant reminder for 3 years. And on top of that they failed to submit the paperwork properly to my insurance company so I almost lost coverage until I provided the lease and sticker. Based on this experience I would like to first say I would NEVER go back to this dealership and I would definitely NOT recommend it to anyone Secondly i'd like to offer 2 pieces of advice to anyone buying a car: 1. NEVER NEVER NEVER take the car the same day unless you are 110% sure the contract is right, the terms are right, you ARE approved for financing versus pretty sure you can get approved for the rate you want, etc. Once the car is registered with the DMV and it leaves the lot you are stuck. 2. Make sure you read the ENTIRE lease contract line by line even if it takes an hour. They will always try to slip something in and if you are not careful or paying attention it can cost you. 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Great experience Was a great experience, courtesy friendly. Decent prices. Would recommend dealership. Only complaint is to stop sending letters that say they need you Was a great experience, courtesy friendly. Decent prices. Would recommend dealership. Only complaint is to stop sending letters that say they need your vechile because I got no discount for this. More

What a pleasant car buying experience! This was the best car buying experience in my life! And I have done this many times in my 61 years. Everything I had asked for was granted to me. They This was the best car buying experience in my life! And I have done this many times in my 61 years. Everything I had asked for was granted to me. They paid off my last five lease payment on my previous car, no out of pocket money except for the first month lease payment and DMV fees, and a super low monthly payment. Sue DeFalco was such a pleasure to deal with. Also, Jennifer Izzo from the Insurance transfer department saved me $90/mo. on my car insurance and gave me better coverage. The manager Chris Tomteo and all of the finance people were also a pleasure and very efficient. This was an unusual car buying experience for me and one that I love to repeat. I thank them all and grant them all of God's blessings even as they have blessed me greatly! BTW- 2016 Elantra 6 speed manual, black on black! Drives a sportscar. More

Thank you so much for my New Sonata... Purchasing this vehicle was an excellent hassle free experience. Thank you to all the staff and management that helped i so much for my New Sonata... Purchasing this vehicle was an excellent hassle free experience. Thank you to all the staff and management that helped in my purchase. More

my new car I have to say after my initial visit with a salesman that I felt was too pushy and talked down to me, meeting Sandra was a relief, she was personable I have to say after my initial visit with a salesman that I felt was too pushy and talked down to me, meeting Sandra was a relief, she was personable and very likeable. she worked with me until we reached a deal that i felt comfortable with. I would certainly recommend people to see her at your dealership More

Exceed my expectations Bob answered all my questions and didn't once make me feel pressured into buying. After talking to him I felt comfortable and saw that he was an hones Bob answered all my questions and didn't once make me feel pressured into buying. After talking to him I felt comfortable and saw that he was an honest and compassionate about his job. I would definitely recommend him to my friends. More

just wanted a clean car not sure what to say, just not happy that the car was not detailed. I don't usually complain so I bough the car back still not a 100%. not sure what to say, just not happy that the car was not detailed. I don't usually complain so I bough the car back still not a 100%. More

second sante fe and love it Great experience Love my new car Good people work there got my car same day good trade in value buy car on Saturday they feed you Great experience Love my new car Good people work there got my car same day good trade in value buy car on Saturday they feed you More

SALESMAN WAS TERRIFIC. DID A GREAT JOB I. LOVE THE CAR. HAD A SANTA FE SPORT...THIS CAR RIDES BETTER , IS QUIETER. ONLY WISH MPG WAS BETTER & CAR HAD A BENCH SEAT INSTEAD OF CAPTAINS CHAIRS. LOVE THE CAR. HAD A SANTA FE SPORT...THIS CAR RIDES BETTER , IS QUIETER. ONLY WISH MPG WAS BETTER & CAR HAD A BENCH SEAT INSTEAD OF CAPTAINS CHAIRS. More