Atlantic Hyundai

I usually hate this time of the year when my lease is up and I am searching for a new vehicle. I was given Ed Brightman’s name from a friend who recently used him. If I could give Ed 6 stars, I would. Fro and I am searching for a new vehicle. I was given Ed Brightman’s name from a friend who recently used him. If I could give Ed 6 stars, I would. From introduction to completion of lease, Ed was honest, transparent and professional. He made the car lease process seamless and i would recommend his business to anyone. More

Absolutely the worst service department possible. My airbag light has been on since I purchased my car new. I’ve been told time and time again it’s an issue with the seatbelt, which I have replaced 4 My airbag light has been on since I purchased my car new. I’ve been told time and time again it’s an issue with the seatbelt, which I have replaced 4 times at a cost of over $1600, to have the problem immediately return after the seat was moved by my wife then back by myself. At one point I was given a service bulletin from Hyundai 15-BE-002, that clearly says the airbag light may go on and when the computer is scanned the code indicates a resistance issue with the seatbelt, but it’s in fact a faulty connection under the seat. This came right from Hyundai Corporate and made perfect sense since it always occurred when the seat moved and loosened the connection. Yet they continued to insist it was the buckle, probably because their mechanics are trained to just follow whatever the computer code says. Have brought it in to be fixed 11 times. The car has been at the dealership a total of 97 days to have this problem rectified. The most recent time for 56 days to only be called the other day and told they did nothing, I could pick up my car. The only reason I brought it in the last time was, because after writing a review of my experience, they begged me to bring it in and they promise to finally fix it right. They even tried to get me to change my review multiple times, before I even brought it back and before it was obviously fixed. They never seemed to care, before they got a negative review. Most importantly and sadly, on multiple occasions during the most recent time in the shop, I was told that my airbag would have never deployed if the light was on (which it has been for 75% of the cars life), but I shouldn’t be concerned cause they maintain that the first line of defense is the seatbelt. Which keep in mind they continue to say is the problem, have replaced 4 times and told me an additional 3 times I needed to replace. But come on down and pick up your car with no airbag or working seatbelt, we can’t help you. I purchased the car from Atlantic Hyundai and have always had it dealer serviced. They do not stand behind the cars they sell nor the service they perform. Sell unsafe vehicles, charge the customer to make them safe, while never actually doing it. In addition I had an issue with the gas tank overflowing onto the side of the car, the ground and myself. I brought the car in 7 times for this issue. The month after my extended warranty ended they finally were able to determine the issue, the previous times they could not. I needed to replace the gas tank, I paid $2800 to complete all the repairs associated with this issue. During the most recent visit which I described above they told me I needed to replace the gas tank again, they just replaced 17k miles ago at a cost of $1400. Just another unsafe issue, they charge the customer to fix, while never actually fixing it. When I pointed this out, they told me at the least I needed to pay $400 in labor for them to remove the tank to see if they fixed it correctly the first time. This place just cares about money, not the product they sell nor their customers. Real shame too as I have purchased 5 Hyundais, and probably would never buy one again. At least from Atlantic Hyundai. Save yourself the grief and go somewhere else. More

It was a pleasure dealing with Ed Brightman. He was professional, knowledgable and extremely helpful. The car arrived within the time frame that he told us and that was extremely important t He was professional, knowledgable and extremely helpful. The car arrived within the time frame that he told us and that was extremely important to me. I would recommend him to my family and friends . More

Pasty is one of the most professional sales men my husband and I have ever dealt with. He made us feel like we were just at a family dinner discussing vehicle options. We told him exactly what we wan husband and I have ever dealt with. He made us feel like we were just at a family dinner discussing vehicle options. We told him exactly what we wanted and he made sure we got it. We couldn’t be happier. We will be loyal customers of his for a lifetime. More

I recently purchased an Elantra Limited from Ed Brightman at Atlantic Hyundai. It was an extremely positive experience. I felt under no pressure to purchase a vehicle yet Ed was helpful and infor Brightman at Atlantic Hyundai. It was an extremely positive experience. I felt under no pressure to purchase a vehicle yet Ed was helpful and informative. More

Brandon Leo got me a great deal on the exact vehicle I wanted. Highly recommended. Very easy to work with. Thanks again wanted. Highly recommended. Very easy to work with. Thanks again More

Ed was extremely helpful and quick to respond during the entire process. He was very knowledgeable and easy to work with. Would definitely recommend working with him! Had a great experience at Atlantic Hyun entire process. He was very knowledgeable and easy to work with. Would definitely recommend working with him! Had a great experience at Atlantic Hyundai overall. More

Extremely friendly and knowledgeable. They made the car shopping experience fun. Would highly recommend them They made the car shopping experience fun. Would highly recommend them More

After the sale they disappear don’t return phone calls or emails regarding things that were promised. Now I know why no call back they said vehicle had bluelink capability and it does not,found this out afte emails regarding things that were promised. Now I know why no call back they said vehicle had bluelink capability and it does not,found this out after calling Hyundai. More

Absolutely the worst service department. No call to let me know if my car which only has 2700 has been fixed or can be picked up. When I tried calling to see what was going on I was told by No call to let me know if my car which only has 2700 has been fixed or can be picked up. When I tried calling to see what was going on I was told by the appointment desk that they all left and I have to call back tomorrow. Seriously!!!! That is the only response I get. Now I am without a car and the person I had taking me to the dealership to pick my car up was waiting around for me all afternoon.... Total disrespect for their customers. I will never come back to this service department and will NEVER buy another Hyundai again. I am going back to Ford where they treat their customers with respect and consideration. So, I call back the next day - first thing in the morning to see what is going on with my car. They said they couldn't find anything wrong and I can pick it up. When I asked why nobody called me yesterday, all I was told - we were down a few guys... Seriously. That is there only response. One of the issues I brought it in for I was told they could not find anything wrong. I wanted to show them exactly what I was talking about when I picked up the car. Chris - my so called service adviser kept me waiting for over 20 minutes after I finally got my car. He told me he would come right out as soon as my car was brought around. Another LIE from Hyundai. I wound up leaving and made another appointment at another dealership. I wish I never bought this car.... This was the worst decision I made! More