
Atlantic Hyundai
West Islip, NY
Filter Reviews by Keyword
By Type
Showing 2,814 reviews
first time buying Hyundai I really liked Alex and Chris P. who were selling the car to us. This car was intended for my 20 year old son.I was pleasantly surprised how Alex Fer I really liked Alex and Chris P. who were selling the car to us. This car was intended for my 20 year old son.I was pleasantly surprised how Alex Fermin handle this. He was very determined that we will have a good experience. I even started to consider to buy a next car here. But after a week I received a call from the Finance department telling me that it was some 'cut off' in the document and asking me and my husband to come back to dealership to sign the corrected document. So I came and the lady from the Finance department brought the document and asked me to sign, I asked her what was this all about and she explained that the bank rejected an application because the car was sell as new, but the car is 2014 and this should be an used car. I told this lady that I bought the new car, and I am not going to sign the new contract, since I will be loosing the warranty and everything else what comes when you buying the new car. The main reason for me to purchase this car was that this is a new car and have a good warranty. It took this department more that 2 hours to come up with the decent contract, after 4 tries. Every time they were coming up with the new contract it was an error, they were trying to give me the extended warranties with $100 deductible, then $50 and so on and so for. I and my son were shocked at how unprofessional the people from this department were. We spoke with 3 people from this department. They keep saying they understand the issues, but every time they were bringing the new contract it was not what we agreed/expected. This was not the first time I was buying a new car, (first time for the Hyundai), and I've never experience anything like that. More
Great service experience! Service writer John Grosso always makes sure my service visits are handled professionally and quickly. From the initial greeting to final pickup, John Service writer John Grosso always makes sure my service visits are handled professionally and quickly. From the initial greeting to final pickup, John makes sure that I am treated properly as a customer. Even though I had two repairs that needed to be done, John made sure the repairs were completed correctly and returned my car to me sooner than promised. Great job! Tim Turnbull was personally greeting people as the doors open for service that morning and also answered my question about Atlantic's complimentary car wash service (for my other car, a Nissan) with a free coupon! These are two people who provide the type of service that has given me the confidence to buy four Hyundais and a Nissan from Atlantic Automall. Great job! More
Thank you Bob. Thanks to Dave Toomey for sealing the deal. It was awesome leaving Atlantic with the deal you dealt me. Thank you again. Bob. Thanks to Dave Toomey for sealing the deal. It was awesome leaving Atlantic with the deal you dealt me. Thank you again. More
Great salesperson Everything was great, they took really good care of me when I leased my new car. I appericted all the time and effort they put in to assure that I lef Everything was great, they took really good care of me when I leased my new car. I appericted all the time and effort they put in to assure that I left happy in the car I loved. Overall the service was great and the team there is awesome More
Very satisfied I walked in and wasn't greeted immediately but I asked for assistance and was greeted by Shailer Martinez. He was extremely helpful and walked me thr I walked in and wasn't greeted immediately but I asked for assistance and was greeted by Shailer Martinez. He was extremely helpful and walked me through the entire process. I got a great little car that I love. More
My first time leasing Alan was a great salesman to work with. He was patient and answered every question I had in detail. Alan discussed both options (purchasing/leasing) w Alan was a great salesman to work with. He was patient and answered every question I had in detail. Alan discussed both options (purchasing/leasing) with me. We were there past closing and there was never a rush to get us out. His professionalism was outstanding! He made me feel like I was making the right decision! I definitely will be recommending Alan to any family or friends that are looking to purchase or lease a vehicle! More
Professionalism This my 3rd Hyundai that I have leased from your dealership. I am pleased with the overall experience with the leasing of the 2016 Sonata Sport. This my 3rd Hyundai that I have leased from your dealership. I am pleased with the overall experience with the leasing of the 2016 Sonata Sport. More
Fast oil changes and everyone's so nice I have been dealing with Atlantic Hyundai since "2011" when I leased my first "2011" Sonata Limited which I loved. I now have a "2014" Santa Fa. Turbo I have been dealing with Atlantic Hyundai since "2011" when I leased my first "2011" Sonata Limited which I loved. I now have a "2014" Santa Fa. Turbo I delt with Al Levinger in sales he did his best to get me what I wanted. Tim Turnbull is great I'm so glad to see him as a manager in the Service Department he helped me with my car when I was having problems and he was a tech. I know that he knows what's to do and he is very understanding as a manager. John Grosso has been my service adviser since day one and is a pleasure to deal with. My only issue is the price of the service menu for each 7,000, 15,000 & 30,000 miles it's crazy I'm not paying $600.00 for 30,000 mile check up when my husband checks my brakes changes my filters and fluids that's insane and it's not anyone that is listed here they don't set the prices it's the dealerships price nothing that they can do about it. That's my only complaint. Everyone is great to work with. More
professional I always come back to Atlantic Hyundai. Dan Toomey gives us the best deal available to us. We were very happy with our salesman. Has very informative I always come back to Atlantic Hyundai. Dan Toomey gives us the best deal available to us. We were very happy with our salesman. Has very informative and professional More
Awesome Experience! Bought my first Hyundai Elantra in 2004 at Atlantic Hyundai. Had a great car purchasing experience then and another one just last week. Our Sales C Bought my first Hyundai Elantra in 2004 at Atlantic Hyundai. Had a great car purchasing experience then and another one just last week. Our Sales Consultant Edward Kennedy made the leasing of a new 2017 Elantra so easy. Got exactly what I wanted and was able to stay within the budget I first presented to Ed. We drove in with my old lease and out with a new one in just a few hours. Everything went so smoothly!! I was even able to switch car insurances there to a much lower rate. Every Atlintic Hyundai Team member I met with that day and especially the Manger Chris went above and beyond to make my experience a fantastic one. More