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Atlantic Kia
West Islip, NY
725 Reviews
Opened in August 2021, this dealership is different then anyone around. State of the art facility offering you superior service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 725 reviews
July 13, 2025
Doesn’t even deserve 1 star! Total Jerk, most incompetent Manager EVER! Should be fired for how he treats customers trying to return a leased vehicle WITH an appointment. Stay aw Total Jerk, most incompetent Manager EVER! Should be fired for how he treats customers trying to return a leased vehicle WITH an appointment. Stay away from this dealership. Management to service, they don’t care about you, the customer, just about making a sale. Have never been treated so poorly by a dealership, The most ridiculous part was and the salesman asks if we’d like to lease another vehicle. OMG, there are no words, JUST DISGUSTING. Good luck to others who deal with the shabby location, hope your experience is better. 🙏🏻 More
by juniebear
Verified CustomerJuly 02, 2025
From start to finish was a very good experience at Atlantic Kia. Eddie the car dealer was the nicest and most helpful dealer that I have ever dealt with. I will definitely be back for another car I. A Atlantic Kia. Eddie the car dealer was the nicest and most helpful dealer that I have ever dealt with. I will definitely be back for another car I. A few years! More
by CCORDARO2
Employees Worked With
Other Employees :
Eddie the car dealer exceptional
July 01, 2025
Alex was so personable and not pushy at all. I felt Alex was very knowledgeable about your cars. Very trusting. I felt Alex was very knowledgeable about your cars. Very trusting. More
by lreverri58
Employees Worked With
July 01, 2025
I was pleased with the efficiency. I do believe the process was handled great but the financing could’ve been more open. I do believe the process was handled great but the financing could’ve been more open. More
by PEDRO50045
June 22, 2025
All I did was bring my car in for maintenance service and said" I have a question." I was so worried about going over my mileage. This is my 4th Kia Soul and was appreciative to Andrew for making it an easy said" I have a question." I was so worried about going over my mileage. This is my 4th Kia Soul and was appreciative to Andrew for making it an easy and stress free. More
by JUSTPTCRUZIN
Employees Worked With
June 20, 2025
Efficient. Pleasant.Salesman needed to spend more time at turnover of vehicle-e.g.,demonstrating the actual operation of the plug-in system,as well as the emerge Pleasant.Salesman needed to spend more time at turnover of vehicle-e.g.,demonstrating the actual operation of the plug-in system,as well as the emergency disconnect.Too,turning on the car THEN demonstrating the most frequently used selections.In all fairness to him,I had turned ona not too dissimilar system,a 2022 Hundai Santa FE More
by MARTINCLTN4
Employees Worked With
Chris
June 19, 2025
Nice crew, but I would add that the service is slow and too much walking. too much walking. More
by carlossemchechen
Employees Worked With
Other Employees :
Eren Cabaci, Billy Ducasse
June 18, 2025
Andrew was very welcoming as soon as we walked in. He took his time and wasn't pressuring at all. Overall a very good experience. He took his time and wasn't pressuring at all. Overall a very good experience. More
by Indi C.
June 17, 2025
Misleading Pricing & Dishonest Practices Beware if you’re planning to pay cash at Atlantic Kia — their advertised prices don’t apply unless you finance through them. I was originally texting with Eddi you’re planning to pay cash at Atlantic Kia — their advertised prices don’t apply unless you finance through them. I was originally texting with Eddie, who told me there would be a $2,000 “fee” because, and I quote, “that’s what the bank charges them for taking cash.” Total nonsense. When I pushed back and pointed out that this was really about the dealership losing out on the financing kickback (yes, dealers make money when you finance through them), he eventually admitted it was to make up for the profit they wouldn’t get from me financing. That’s deceptive and shady. So just know this: if you’re paying cash, expect to pay $2,000 more than any price they post online. It’s a classic bait-and-switch tactic. Absolutely not how a reputable dealership should do business. 👎 More
by patrickshelley
Employees Worked With
Eddie, Billy Ducasse
