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Atlantic Kia

West Islip, NY

4.7
698 Reviews
Opened in August 2021, this dealership is different then anyone around. State of the art facility offering you superior service.
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251 Sunrise Hwy

West Islip, NY

11795

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Showing 698 reviews

June 02, 2024

Amazing service. Not pushy. Honest and I really felt they were looking out for me. More

by MIKEYMO27
Recommend Dealer
Yes
Employees Worked With
Opal Colon. Brian in finance
Jun 03, 2024 -

Atlantic Kia responded

We really appreciate you taking the time to leave Atlantic Kia this awesome review, thank you!

June 01, 2024

Friendly and knowledgeable people at the service center still waiting to hear back for auto start from the dealership. More

by POTAGEW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvelhaud Dabresil
Jun 03, 2024 -

Atlantic Kia responded

Thank you for the positive feedback! We're glad to hear our Atlantic Kia service center team was friendly and knowledgeable. We'll follow up on your auto start request shortly.

May 30, 2024

Aside from everyone being nice people, there’s a big lack of communication between departments. My sales person told me one thing, the sales manager told me another thing, and nothing was relayed to the fina More

by Rflood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin , Sean Sierra
Jun 03, 2024 -

Atlantic Kia responded

We apologize for the communication issues and inconvenience you experienced. We're committed to resolving the down payment refund issue promptly. Please reach out directly so we can address this matter as soon as possible. Thank you, Sandra Dellolio - Internet Director - sdellolio@aagny.net

May 30, 2024

I love my new KIA and everyone is very nice but I had this truck for 1.5 years and I have been back to the service department 8 times. 3 Times was because my Carplay refuses to work, then i had to take i More

by wardog51g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Atlantic Kia responded

Thank you for the review. I'm sorry for the repeated service issues you've experienced. If we can be of further assistance in resolving these concerns, please feel free to contact me directly. Respectfully, Nick Frank - Service Manager - 631-358-7000

May 28, 2024

Arthur and Alex helped me out making the best decision, I love my KIA TELLURIDE and loved my experience at Atlantic KIA south shore .thank you Arthur for all your patience and good customer service, I’m one More

by ANA VENEGAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur
May 29, 2024 -

Atlantic Kia responded

It's fantastic to hear that Arthur and Alex provided such great service at Atlantic Kia South Shore! Enjoy your new KIA Telluride, and thanks for sharing your experience with us!

May 23, 2024

We were thoroughly educated on how to use the new electric vehicle, he was very attentive. More

by NICHELLEBOYD86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
May 23, 2024 -

Atlantic Kia responded

Nichelle, we're glad our team could assist you with your new electric vehicle at Atlantic Kia. Thank you for choosing us! We're here if you need anything else. Safe travels!

May 21, 2024

John Markel helped me with the whole process, he was very kind, patient and informative More

by FASULOCHIRO
Finance Experience
Recommend Dealer
Yes
Employees Worked With
john markel
May 22, 2024 -

Atlantic Kia responded

Hi Fasulo! Thank you for leaving us this five-star review and kind words about John from our sales team at Atlantic Kia! We'll see you next time!

May 21, 2024

If you are looking for a new or used Kia, this is the place to go. John Markel is the man, rockstar, transparent salesperson. Professional and patient. I will definitely reach out for my next car to him More

by Dennis P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Dellolio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Markel
May 21, 2024 -

Atlantic Kia responded

Dennis, we're so glad to know that John provided you with a top-notch experience at Atlantic Kia. We look forward to assisting you again when it's time for your next car!

May 19, 2024

John was amazing. He listened to exactly where I wanted to be and made it happen. He even called after I brought the car home to check on me numerous times. I will be More

by MONTELLO1093
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John markel, Tony Tocante
May 20, 2024 -

Atlantic Kia responded

We're so glad to know that John was able to assist you effectively at Atlantic Kia! We appreciate your willingness to recommend us and look forward to helping your friends and relatives in the future. Safe travels with your new car!

May 17, 2024

Artur was very warm, welcoming and professional all at once. Amazing car buying experience. Highly recommend this dealership. Everyone we interacted with was dedicated to us having a successful and easy t More

by MVAC-1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Artur, Tony Tocante
May 20, 2024 -

Atlantic Kia responded

Hi! We're so glad to know that Artur and the rest of our team at Atlantic Kia made your car-buying experience a memorable one. We strive for smooth transactions, just like yours! Thanks for recommending us - we appreciate it!

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