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Atlantic Kia
West Islip, NY
698 Reviews
Opened in August 2021, this dealership is different then anyone around. State of the art facility offering you superior service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 698 reviews
January 19, 2024
I purchased a 2021 Kia Sorento SX about 3 weeks ago, the sales experience was great, my issue is the Service Department. About 3 days after the purchase, the panoramic roof would not close and they told me sales experience was great, my issue is the Service Department. About 3 days after the purchase, the panoramic roof would not close and they told me to bring it in. They told me the morning I brought it in that they would check it out and let me know what the issue was. Well, they never bothered to call me back, so I called them Friday to find out the Service Department was closed. Pretty unprofessional to not have an update before they left that they would need to keep my vehicle over night. While they were able to close the roof, it was not fixed and they were waiting on a part that needed to be ordered. They told me I could pick it up on Saturday and the part would be coming in between 3-5 days. After not hearing from them for 6days, I called them and found out that the part was indeed still not in. Im very unhappy and would rather direct people to another dealership instead of having to deal with the lack of professionalism in the service department. More
by PELLEGRINOSB121
Verified CustomerEmployees Worked With
Anthony Jakeup
January 19, 2024
My visit for an oil change went smoothly. Kevin reviewed the car's history and noticed that tire rotation is due soon so that was done too. Kevin has great customer skills, is knowledgeable, Kevin reviewed the car's history and noticed that tire rotation is due soon so that was done too. Kevin has great customer skills, is knowledgeable, and helpful in answering my questions, etc. Plus, I was pleasantly surprised how quickly the work done. Nice job! More
by marvineallen
Employees Worked With
Kevin Falco
January 15, 2024
Quick to help me with getting me into the car I was looking at but still awaiting my paperwork and title to be mailed to me. looking at but still awaiting my paperwork and title to be mailed to me. More
by Nickgalante89
Employees Worked With
January 14, 2024
Larry was absolutely amazing! As soon as we walked in he was extremely friendly and treated us great. I walked out with a great deal and beautiful car. I will definitely be coming As soon as we walked in he was extremely friendly and treated us great. I walked out with a great deal and beautiful car. I will definitely be coming back in the future! More
by mariatorfao
Employees Worked With
Larry Behar
January 13, 2024
I am very pleased with the curtiousness of the staff and how they keep you informed as to the progress of the service being performed on the vehicle. how they keep you informed as to the progress of the service being performed on the vehicle. More
by kathymk934
Employees Worked With
Anthony Jakeup
