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Atlantic Kia

West Islip, NY

4.7
720 Reviews
Opened in August 2021, this dealership is different then anyone around. State of the art facility offering you superior service.
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251 Sunrise Hwy

West Islip, NY

11795

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Showing 720 reviews

December 03, 2023

I came here knowing what I wanted and needed it done as quickly as humanly possible. Andrew was absolutely awesome in accommodating me as was the rest of the team. It was a pleasure to work with everyone! More

by genie7387
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Atlantic Kia responded

Hi Genie! We're so glad to know that Andrew and the rest of our team at Atlantic Kia were able to assist you efficiently! Thank you for your kind words, we appreciate it. Safe travels in your car!

December 02, 2023

I knew the exact vehicle I wanted when I went in, so I didn't have to be "sold" on a Kia. Still, everyone I worked with was pleasant and knowledgeable. More

by HJEMMERICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Canone -5 stars
Dec 04, 2023 -

Atlantic Kia responded

We're glad to know that our team at Atlantic Kia could provide a pleasant and knowledgeable experience for you. Thanks for choosing us, we appreciate your feedback!

December 01, 2023

My vehicle was checked in quickly, the software update was done with no problems and the check out was smooth. More

by DLPIGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordie, Anthony Jakeup
Dec 01, 2023 -

Atlantic Kia responded

Thank you for the 5-star rating! We're glad to know your visit to Atlantic Kia was efficient and trouble-free! We look forward to serving you again! Have a great ride!

December 01, 2023

Nice and quick service. Oil change and recall handled in a very timely manor. Will be back. More

by JUDITH.BEATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Dec 01, 2023 -

Atlantic Kia responded

We really appreciate you taking the time to leave Atlantic Kia this awesome review, thank you!

December 01, 2023

Brought my car in for oil change. There was also a recall on my car. They didn’t have the part so I had to come back and get a courtesy vehicle. They gave me an electric car. I did More

by ethanbaby07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above.
Dec 01, 2023 -

Atlantic Kia responded

Ethan, I'm sorry to read about your experience. We aim for top-notch service and it seems we fell short in this instance. The extended wait time and the condition of your car upon pick-up are not indicative of our usual standards. Your feedback is important as it helps us improve, so let's chat more about this when you have a moment - Nick Frank - Service Manager - 631-358-7000

December 01, 2023

Kia was prompt with scheduling my appointment. They were able to accommodate me for the same day or first thing the next morning. They texted me early to let me know my car was being worked on. In More

by ZACHOUTSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Dec 01, 2023 -

Atlantic Kia responded

Zach, it's great to know that you had a positive experience with our team at Atlantic Kia. We always aim for prompt and efficient service while keeping transparency in mind. Thanks for choosing us as your go-to option!

December 01, 2023

I went in for service a couple Of times but most recent I went and was assisted by Kevin. He is very knowledgeable, very helpful. More

by VMANNING23
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 01, 2023 -

Atlantic Kia responded

We're glad to know that Kevin was able to assist you during your recent visit at Atlantic Kia. We appreciate the positive feedback and we'll make sure it gets passed along!

December 01, 2023

He service department was great in assisting me with my vehicle, they were very courteous and very understanding to my needs being met, thanks guys Best regards More

by DAVIDATHOMAS0806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Dec 01, 2023 -

Atlantic Kia responded

Hey David, we're glad to know our service team at Atlantic Kia was able to assist you effectively with your vehicle needs! Thank you for choosing us! We'll see you next time. Safe travels!

November 26, 2023

We walked in to "look" at a Kia Telluride. Andrew was such a diligent, spot-on, knowledgeable sales person. He was not pushy, just presented facts in a professional way. He was easy to speak w More

by nlovwlov16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Atlantic Kia responded

We're delighted to know that Andrew was able to provide you with the professional and seamless experience we strive for at Atlantic Kia. It's great hearing how much you love your new Telluride! Thanks for recommending us, and enjoy every mile in your new ride!

November 25, 2023

Nice and quick service. Front desk was very informative, polite and friendly. Look forward to my next visit. More

by bobnlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Nov 27, 2023 -

Atlantic Kia responded

We're delighted to know you had a positive experience with our team at Atlantic Kia! We appreciate your feedback and look forward to seeing you again next time. Safe travels until then!

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