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Atlantic Kia

West Islip, NY

4.7
744 Reviews

251 Sunrise Hwy

West Islip, NY

11795

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744 Reviews of Atlantic Kia

September 06, 2023

Very nice workers at the KIA service. The car did take longer to get back. However, the vehicle was clean and everything got fixed. More

by BKALLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Risemary Gomez
Sep 06, 2023 -

Atlantic Kia responded

We appreciate your feedback! We're glad to know you found our team at Atlantic Kia friendly and that we were able to get everything fixed on your vehicle. Sorry for any delay, but we hope the clean car made up for it a bit. Safe travels!

September 05, 2023

AJ is professional and friendly, I would recommend anyone to purchase a car from him. More

by Yutianchen710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Sierra, AJ Jamaddar, Malvin Garcia
Sep 05, 2023 -

Atlantic Kia responded

Thank you so much for your kind words and for taking the time to share your experience with AJ at Atlantic Kia! We'll see you next time!

September 05, 2023

Had a Saturday appointment, when I arrived I was told the tech was not in and they would keep the car until Monday. I could not leave it there so I brought it back Monday- the car was not seen until THURSDAY More

by kissmygrits1969
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Jakeup
Sep 26, 2023 -

Atlantic Kia responded

I'm really sorry to read about your recent experience with us. It's clear we fell short in meeting your expectations and for that, I apologize. We understand the inconvenience of being without a vehicle and it seems like our communication was not up to par during this process which is unacceptable. Your feedback will be used as an opportunity for improvement on our end, but first let's address your immediate concerns regarding your car - please reach out directly so we can discuss further steps needed moving forward together. Thank you, Tim Turnbull - Service Manager - 631-587-0700

September 04, 2023

AJ salesperson was great, helpful, service was excellent. Manager Mal and brain was also great. Made the process smooth and easy. More

by xulilismart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Okeefe, Sean Sierra, AJ Jamaddar, Malvin Garcia
Sep 05, 2023 -

Atlantic Kia responded

We're delighted to know that AJ, Mal, and the rest of our team at Atlantic Kia provided you with excellent service. Thanks for sharing your smooth experience!

September 03, 2023

He was very nice and helpful. Had a lot of knowledge on the car and its specs. made it a very quick and easy process. Was a great interaction and experience overall. More

by michael.upton@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Vickers
Sep 05, 2023 -

Atlantic Kia responded

Thank you for the 5-star rating! We're glad to know you had a great experience at Atlantic Kia. Our team always aims to provide knowledgeable and efficient service. We'll see you next time! Safe travels!

September 02, 2023

Fast and friendly service. They got me in and out in the time frame that I expected. More

by ANDREW.SCHOEPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Sep 06, 2023 -

Atlantic Kia responded

Hey Andrew, thank you for the positive review! We're happy to hear that you experienced prompt service at Atlantic Kia. We'll see you next time! Have a great ride!

September 02, 2023

Customer service was excellent. Very helpful and responsive. Answered all my questions and made me feel very comfortable. More

by mbneiyah7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Vickers, Anthony Jakeup
Sep 06, 2023 -

Atlantic Kia responded

Thank you for the 5-star rating! We're delighted to know you had an excellent service experience with our team at Atlantic Kia. We'll see you next time! Have a great ride!

September 02, 2023

This is my second time here. This time for my wife . The sales process was super easy. From meeting salesperson Alex O. From the test drive to the negotiations. The F & I manager More

by GratefulDan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Okeefe, Alexander Ortiz, Sean Sierra
Sep 06, 2023 -

Atlantic Kia responded

We're delighted to know that you had a positive experience with Alex, Sean, and Brian at Atlantic Kia! It's great to see our team made the sales process easy for you. We appreciate your business and look forward to seeing you again in the future!

August 31, 2023

Quick and reliable service. The two receptionists are very accommodating and had all relevant information available More

by fishert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Sep 01, 2023 -

Atlantic Kia responded

Thank you for the 5-star rating! We're glad to know you found our service at Atlantic Kia quick and reliable. We'll see you next time! Safe travels!

August 31, 2023

The service department was easy to work with and they were very accommodating of my schedule. More

by mike.latko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jakeup
Aug 31, 2023 -

Atlantic Kia responded

Hi Mike! Thank you for taking the time to share your feedback about your experience with our service department at Atlantic Kia. We greatly appreciate your kind words! We'll see you next time!

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