
Atlantic Kia
West Islip, NY
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744 Reviews of Atlantic Kia
Had a Saturday appointment, when I arrived I was told the tech was not in and they would keep the car until Monday. I could not leave it there so I brought it back Monday- the car was not seen until THURSDAY tech was not in and they would keep the car until Monday. I could not leave it there so I brought it back Monday- the car was not seen until THURSDAY. It was there for a oil consumption visit, it's third, so I know it's a 90 minute visit. No one called me to update me on anything, I had to call daily. The only offer of sorry was a car wash. The service people have no idea what I go through to drop off/pick up my car, get rides, and take off work. I was not a second thought to them, nor was my car. I got 3 different diagnoses in a 24 hour period. I asked that the tech who worked on my vehicle call me to discuss my car......I'm still waiting. Don't know how to move forward with my vehicle and it's frustrating. Karp Kia, where I bought my vehicle, was like a well oiled machine- I always knew what was going on with my car and and any next steps needed. MUCH IMPROVEMENT NEEDED at this service center. More
AJ salesperson was great, helpful, service was excellent. Manager Mal and brain was also great. Made the process smooth and easy. Manager Mal and brain was also great. Made the process smooth and easy. More
He was very nice and helpful. Had a lot of knowledge on the car and its specs. made it a very quick and easy process. Was a great interaction and experience overall. Had a lot of knowledge on the car and its specs. made it a very quick and easy process. Was a great interaction and experience overall. More
This is my second time here. This time for my wife . The sales process was super easy. From meeting salesperson Alex O. From the test drive to the negotiations. The F & I manager This time for my wife . The sales process was super easy. From meeting salesperson Alex O. From the test drive to the negotiations. The F & I manager Sean was easy to talk to about the lease agreement and overall numbers at the end. Brian came by and introduced himself after wards and thanks us for our business. Will be back again. Thank you again very much. More