Atlantic Toyota

Shane was recommended to me by a family member who recently purchased a vehicle through him. Shane was very knowledgable about each vehicle, as I was unsure what exactly I wanted to purchase. He was recently purchased a vehicle through him. Shane was very knowledgable about each vehicle, as I was unsure what exactly I wanted to purchase. He was patient with me through every step, always friendly and very helpful. He followed up after my purchase to assure I was satisfied and happy, which meant a lot. He proved I was not just another sale for him, I was a customer that mattered. Shane is and will be highly recommended to my family and friends. More

My wife and I went in to Atlantic Toyota just before they closed to look at a pre-owned car that I saw on their website. Shane Dennis' workday was over, but he was willing to stay and show us the car even t closed to look at a pre-owned car that I saw on their website. Shane Dennis' workday was over, but he was willing to stay and show us the car even though it was a cold rainy November night. He was very pleasant to deal with and was happy to take the time to test drive the car with us. Shane was very patient with us as we were very indecisive about what we wanted to do. In working with Shane and the GM, we were able to agree upon a fair price. Shane stayed until we were finished with the financing and was there the next morning when I came in to pick up the car. Shane's follow through service has also been great. The car needed one repair, and Shane expedited the work at no cost to me. Working with Shane was unlike most other car buying experiences. I knew I was dealing with a credible salesman who would treat me fairly. If character in a salesman matters, ask for Shane. More

Shane Dennis showed us the 2010 Prius and was extremely thorough, patient, and helpful. He had all the answers to all of our questions. He was also very easy to contact and got back to us right away when w thorough, patient, and helpful. He had all the answers to all of our questions. He was also very easy to contact and got back to us right away when we had further questions. He did not push us in any direction. He is a "no pressure" sales guy and I can't recommend him highly enough! More

shane was so helpful and kind and got me a great deal on a brand new suv! He helped me thorough everything and was patient in helping me get to the price i needed. The dealership also gave me $1000 for bein a brand new suv! He helped me thorough everything and was patient in helping me get to the price i needed. The dealership also gave me $1000 for being a college grad which was awesome and very helpful. I would definitely recommend this dealership and Shane to anyone i know looking for a new car. More

Hi First would like to say Castro has been awesome very attentive. I felt he got inside my shoes and worked with me. Thumps up...I would most deffenetly recommend Him and Atlantic Toyota to my freinds and attentive. I felt he got inside my shoes and worked with me. Thumps up...I would most deffenetly recommend Him and Atlantic Toyota to my freinds and Love ones...Thank you for helping me, I am in Love with my Toyota Corolla 2010...Keep up the good Customer Service..Thanks and Gob Bless you all....G Soto. More

Last Saturday I got my fourth car from this dealer. Castro has been my salesperson all the time, He inspires trust and have a great pasion about his job. I always feel welcome on this dealer. He al Castro has been my salesperson all the time, He inspires trust and have a great pasion about his job. I always feel welcome on this dealer. He always offer to me great options and provide me advise about what the better possibilities are. I was driving a Rav4 2007 and now I have a Rav4 2010. It feels great!! My daugther had a great time as well, she is 6 years old and love their children's corner and the way how everybody say "Hi" to her. I like this dealer and always recomend them for business I have had a great experience whith them since I got my first car. More

Good service. More

Bought a extended guarantee so I have to bring my car in for oil changes. I complete regret doing so cause the service dept is the worst I've ever dealt with. I always make an appt and I can't understand wh for oil changes. I complete regret doing so cause the service dept is the worst I've ever dealt with. I always make an appt and I can't understand why it takes an average of 1 1/2 - 2 hours to get a simple oil change. My last appt was the icing on the cake, I went in to have an inspection sticker done and to have a part replaced. The part had been ordered the week before and I had already received a call phone the service agent and also received a post card confirming this (which I thought was great). However, brought my car in and after being there for over an hour, I was informed that the inspection was completed but that the part wasn't there. I even showed the post card and all I was told was that I needed to speak to the service agent that placed the order but that the part wasn't there. I just find this completely unacceptable! At this point I'm contemplating going to another dealer and paying to avoid the headaches and the unprofessionalism that this dealer has shown me. I will NEVER recommend this dealer and will make sure to share my experience/s with everyone I know! More

My wife and I just had our first child, so we decided to buy 2009 Toyota Highlander. Atlantic Toyota had the color combination we were looking for, so I went down there ready to buy with an aggressive pric buy 2009 Toyota Highlander. Atlantic Toyota had the color combination we were looking for, so I went down there ready to buy with an aggressive price in mind. The sales person, Ron Alexander, took me out for a very pleasant test drive, and then we went inside to talk price. Ron was very straightforward, and no games were played. I gave him the price we had in mind, and he presented worked with management to get it for us. After some of the typical back and forth, we got the price we originally wanted. Ron even picked me up from the train station, so I wouldn't have to drive over during rush our with my wife to pick up the car. He stayed late into the evening with me as well while the Highlander was being prepped/inspected. There was an issue with the TPMS, so he even scheduled an appointment for me first thing on the following Saturday (quickly fixed with no issues - system just needed to be initiated). If you're serious about buying a Toyota, I highly recommend seeing Ron at Atlantic Toyota. Do your vehicle/pricing research ahead of time, and go see him for a very pleasant sales experience. More

well I took my car to an independent shop because i thought that my technician will be cheaper. I was in shock when he told me that the reason for my noise was worn out susp all around and gave me an e thought that my technician will be cheaper. I was in shock when he told me that the reason for my noise was worn out susp all around and gave me an estimated of $885 + an aligment, i didn,t had the money so i took my car. weeks later I need it a insp sticker and i always go to the dealer for the sticker(only) while talking to lorraine i ask for a quote on susp all around she told me that the car had to be check in order for them to know what was the problem. cost to check $45 i decide to do it just to get a diferent opinion. Even dough I was waiting for a hour the technician Lui came and told me that i had couple of options and that he was glad to explain them to me, he took me back to the shop and my car was up on the lift he show me my suspension and this two rubber pieces on the stabalizer bar he said that there was nothing wrong with the struts and that if I replaced the bushing that will take care of the problem I wasn't sure if that was really going to get rid of the problem. But he look like he knew what he was talking about, so I decided to do it and WOW that was it the bill went from been almost 1000 to 150. thank you so much Lui, you change the way I used to see dealer technicians am definetly going back. thank you to you to lorraine great people. More