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Atlantic Toyota

West Islip, NY

4.7
2,128 Reviews
2019 Consumer Satisfaction Award Winner! Atlantic Toyota in West Islip, Long Island has been serving the community for over 30 years. With over 1000 New & Certified Pre-Owned vehicles available we have everything that you need right here. Customer satisfaction is our #1 priority. For all your Long Island Toyota needs.
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193 Sunrise Hwy North Service Rd

West Islip, NY

11795

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Showing 2,128 reviews

November 22, 2017

Best service department ever! They always fit my car in and do a great job! They do not waste my time and are dependable and reliable. Very trustworthy and honest. More

by Toyota Sienna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Mak
Nov 22, 2017 -

Atlantic Toyota responded

Thank you for letting us know about your wonderful experience in our service department! We are so happy to happy to hear that you have depended on our team to offer a dependable and efficient experience. Please let us know if we can ever be of further assistance, we would be happy to hear from you!

November 21, 2017

Service for the 26,000 miles I was very happy with the work done and to the very professional way I was treated by the representative Benny Mak. He explained the entire service pr More

by Quitauna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny Mak
Nov 22, 2017 -

Atlantic Toyota responded

We can't thank you enough for taking the time to leave this wonderful review about your experience with Benny! Our service team is always happy to provide an efficient and respectful experience, and we are so happy to hear that your visit to Atlantic Toyota went great. Please let us know if our Atlantic Toyota service team can ever be of further assistance!

November 18, 2017

Great. Excellent service friendly staff. I recommend this service place. And the best of all I didn’t have to wait for too long to get my car back. Thanks! More

by Esperanzam19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Silver
Nov 20, 2017 -

Atlantic Toyota responded

This is wonderful to hear, thank you for sharing this great feedback about your visit to our service center! We hope that you will continue to trust Atlantic Toyota with your vehicle's service needs!

November 18, 2017

Great Seevice Michael explain in detail what was going on and what was done to my car. Waiting area was very quite, clean and comfortable. Excellent staff More

by Perry12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael,Keehner
Nov 20, 2017 -

Atlantic Toyota responded

We really appreciate this wonderful review for our service team! Please let us know if we can ever be of further assistance here at Atlantic Toyota, we would be happy to hear from you!

November 17, 2017

Excellent Went in for factory maintenance it required a new battery which I replaced same day.. Tim Keehner was very professional pleasant and it helped me dec More

by Naury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Keehner
Nov 20, 2017 -

Atlantic Toyota responded

We really appreciate this wonderful review about your experience with Tim! It is fantastic to hear that Tim provided a professional experience, and that he was able to quickly take care of your vehicle's needs. Please let us know if we can ever be of further assistance at Atlantic Toyota!

November 15, 2017

good experience Elda Hernandez helped us. I must say it has been along time since we were able to get a car without any issues. what a pleasure More

by william oconnor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elda Hernandez
Nov 15, 2017 -

Atlantic Toyota responded

William, we are so happy to hear that Elda offered you a wonderful experience. Our team works hard to make every visit stress-free and helpful, and it is fantastic to get this feedback. Congratulations on your new vehicle, and thank you for choosing Atlantic Toyota!

November 14, 2017

'17 Sienna delivered to me in PA Joanna Zuaro delivered the van and trained me in its use. She was impressively well informed and helpful - an outstanding employee! She handled the r More

by JeffreyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Zuaro, Nelson Pacheco
Nov 15, 2017 -

Atlantic Toyota responded

Jeffrey, thank you so much for leaving this wonderful review for Joanna! We're thrilled to hear that she made the entire process go smoothly, and that she provided a knowledgeable experience while explaining the great features in your new 2017 Toyota Sienna! Thank you for trusting Atlantic Toyota with your out-of-state purchase, and for sharing this great feedback!

November 13, 2017

Excellent service from Mr Lee and his team. Cordial, knowledgeable and courteous. All questions were answered. No hassle. No pressured sales. Informative. mr Lee was a workable person. He made i More

by Aleem Khan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thabiti Lee; Paul; Adnan Contractor, Elvin Lopez
Nov 14, 2017 -

Atlantic Toyota responded

We truly appreciate this wonderful review for our sales team - thank you for taking the time to leave this great feedback. We will make sure that Thabiti knows how much you appreciated the knowledgeable and courteous experience he offered. Thank you for giving Atlantic Toyota a chance, and please let us know if we can ever be of further help!

November 12, 2017

Excellent service!!!! Giovanni was excellent went above and beyond great experience 👍I would definitely recommend this service he was very knowledgeable and ex More

by Lily1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Cisneros
Nov 13, 2017 -

Atlantic Toyota responded

Thank you so much for letting us know about your wonderful experience with Giovanni! We will make sure he knows how much you appreciated his assistance. We hope you will continue to trust Atlantic Toyota with your vehicle's service, and please let us know if we can ever be of further help!

November 11, 2017

The service team is the best. The brothers Tim and Mike are the best, courteous, professional, detailed and efficient. They are always right there to greet you, get you in and out More

by My Toyota life
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim and Mike in service. The brothers.
Nov 13, 2017 -

Atlantic Toyota responded

Wow, thank you for sharing this wonderful feedback for Tim and Mike! It is wonderful to hear that our team has continued to provide a professional, thorough, and efficient experience during every service visit. Thank you for trusting Atlantic Toyota with your vehicle's service needs!

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