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Atlantic Toyota

West Islip, NY

4.7
2,143 Reviews
2019 Consumer Satisfaction Award Winner! Atlantic Toyota in West Islip, Long Island has been serving the community for over 30 years. With over 1000 New & Certified Pre-Owned vehicles available we have everything that you need right here. Customer satisfaction is our #1 priority. For all your Long Island Toyota needs.
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193 Sunrise Hwy North Service Rd

West Islip, NY

11795

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Showing 2,143 reviews

November 26, 2017

It was good only thing to many hours waiting 6 hours The girl that helped was great only thing was the hours waiting but may be that was my fault because of the credit rate I have More

by Prgirl1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Arroyave
Nov 27, 2017 -

Atlantic Toyota responded

We are happy to hear that our team offered a great experience! Purchasing a new vehicle can sometimes be a long process, and it is always our goal to get you into your new vehicle as soon as possible. We are sorry to hear that your waiting time was longer than expected, but if you would like to discuss your experience we would be happy to speak with you anytime. Thanks for choosing Atlantic Toyota!

November 26, 2017

Great experience I was very happy with my experience leasing at this dealership. This was my first lease and Joanna took time to explain everything and I never felt pr More

by Frank0909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Zuaro, Tafawa Lee
Nov 27, 2017 -

Atlantic Toyota responded

Thank you for allowing Atlantic Toyota to help you with your first leased vehicle! We are so happy to hear that Joanna offered a pressure-free and easy purchase experience, and that she made sure to explain everything to you. Please let us know if we can ever be of further assistance, and congratulations on your new Toyota!

November 24, 2017

Happy in West Babylon Great buying experience with Zero new car buying pressures. All sales representative were helpful in offering the RAV4 that fit my needs. Thanks Elda More

by Wraprite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elda Hernandez
Nov 27, 2017 -

Atlantic Toyota responded

Congratulations on your new Toyota RAV4, and thank you for letting our team at Atlantic Toyota help you choose the perfect vehicle for your needs! Thank you for trusting Atlantic Toyota to offer a fantastic, zero-pressure sales experience. We will make sure that Elda knows how much you appreciated her help!

November 23, 2017

Knowlegeable, Helpful, & Diligent People I was pleased with the courteous and professionalism of the staff from the moment of entering the dealership to meeting with my assigned Salesmen. Ben More

by Pablo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Manning
Nov 24, 2017 -

Atlantic Toyota responded

Hi Pablo, thank you for this amazing review! We're glad to hear that Ben was patient and helpful! Congratulations on your 2018 Toyota Highlander! Sincerely, Atlantic Toyota

November 22, 2017

Excellent service I was very concerned when I entered the dealership; since it is so big I felt that the service would be perfunctory, at best. My experience with Nels More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Zuaro, Nelson and Carlos.
Nov 22, 2017 -

Atlantic Toyota responded

We are so happy to hear that Carlos, Joanna, and Nelson worked hard to provide a patient and professional experience! We know that it can be overwhelming trying out a new service department, and we are thrilled that our team created a personal experience. We hope that you will continue to trust Atlantic Toyota with your vehicle's service needs!

November 22, 2017

Best service department ever! They always fit my car in and do a great job! They do not waste my time and are dependable and reliable. Very trustworthy and honest. More

by Toyota Sienna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Mak
Nov 22, 2017 -

Atlantic Toyota responded

Thank you for letting us know about your wonderful experience in our service department! We are so happy to happy to hear that you have depended on our team to offer a dependable and efficient experience. Please let us know if we can ever be of further assistance, we would be happy to hear from you!

November 21, 2017

Service for the 26,000 miles I was very happy with the work done and to the very professional way I was treated by the representative Benny Mak. He explained the entire service pr More

by Quitauna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny Mak
Nov 22, 2017 -

Atlantic Toyota responded

We can't thank you enough for taking the time to leave this wonderful review about your experience with Benny! Our service team is always happy to provide an efficient and respectful experience, and we are so happy to hear that your visit to Atlantic Toyota went great. Please let us know if our Atlantic Toyota service team can ever be of further assistance!

November 18, 2017

Great Seevice Michael explain in detail what was going on and what was done to my car. Waiting area was very quite, clean and comfortable. Excellent staff More

by Perry12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael,Keehner
Nov 20, 2017 -

Atlantic Toyota responded

We really appreciate this wonderful review for our service team! Please let us know if we can ever be of further assistance here at Atlantic Toyota, we would be happy to hear from you!

November 18, 2017

Great. Excellent service friendly staff. I recommend this service place. And the best of all I didn’t have to wait for too long to get my car back. Thanks! More

by Esperanzam19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Silver
Nov 20, 2017 -

Atlantic Toyota responded

This is wonderful to hear, thank you for sharing this great feedback about your visit to our service center! We hope that you will continue to trust Atlantic Toyota with your vehicle's service needs!

November 17, 2017

Excellent Went in for factory maintenance it required a new battery which I replaced same day.. Tim Keehner was very professional pleasant and it helped me dec More

by Naury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Keehner
Nov 20, 2017 -

Atlantic Toyota responded

We really appreciate this wonderful review about your experience with Tim! It is fantastic to hear that Tim provided a professional experience, and that he was able to quickly take care of your vehicle's needs. Please let us know if we can ever be of further assistance at Atlantic Toyota!

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