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Atlantic Toyota

West Islip, NY

4.7
2,144 Reviews
2019 Consumer Satisfaction Award Winner! Atlantic Toyota in West Islip, Long Island has been serving the community for over 30 years. With over 1000 New & Certified Pre-Owned vehicles available we have everything that you need right here. Customer satisfaction is our #1 priority. For all your Long Island Toyota needs.
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193 Sunrise Hwy North Service Rd

West Islip, NY

11795

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Showing 2,144 reviews

November 17, 2017

Excellent Went in for factory maintenance it required a new battery which I replaced same day.. Tim Keehner was very professional pleasant and it helped me dec More

by Naury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Keehner
Nov 20, 2017 -

Atlantic Toyota responded

We really appreciate this wonderful review about your experience with Tim! It is fantastic to hear that Tim provided a professional experience, and that he was able to quickly take care of your vehicle's needs. Please let us know if we can ever be of further assistance at Atlantic Toyota!

November 15, 2017

good experience Elda Hernandez helped us. I must say it has been along time since we were able to get a car without any issues. what a pleasure More

by william oconnor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elda Hernandez
Nov 15, 2017 -

Atlantic Toyota responded

William, we are so happy to hear that Elda offered you a wonderful experience. Our team works hard to make every visit stress-free and helpful, and it is fantastic to get this feedback. Congratulations on your new vehicle, and thank you for choosing Atlantic Toyota!

November 14, 2017

'17 Sienna delivered to me in PA Joanna Zuaro delivered the van and trained me in its use. She was impressively well informed and helpful - an outstanding employee! She handled the r More

by JeffreyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Zuaro, Nelson Pacheco
Nov 15, 2017 -

Atlantic Toyota responded

Jeffrey, thank you so much for leaving this wonderful review for Joanna! We're thrilled to hear that she made the entire process go smoothly, and that she provided a knowledgeable experience while explaining the great features in your new 2017 Toyota Sienna! Thank you for trusting Atlantic Toyota with your out-of-state purchase, and for sharing this great feedback!

November 13, 2017

Excellent service from Mr Lee and his team. Cordial, knowledgeable and courteous. All questions were answered. No hassle. No pressured sales. Informative. mr Lee was a workable person. He made i More

by Aleem Khan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thabiti Lee; Paul; Adnan Contractor, Elvin Lopez
Nov 14, 2017 -

Atlantic Toyota responded

We truly appreciate this wonderful review for our sales team - thank you for taking the time to leave this great feedback. We will make sure that Thabiti knows how much you appreciated the knowledgeable and courteous experience he offered. Thank you for giving Atlantic Toyota a chance, and please let us know if we can ever be of further help!

November 12, 2017

Excellent service!!!! Giovanni was excellent went above and beyond great experience 👍I would definitely recommend this service he was very knowledgeable and ex More

by Lily1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Cisneros
Nov 13, 2017 -

Atlantic Toyota responded

Thank you so much for letting us know about your wonderful experience with Giovanni! We will make sure he knows how much you appreciated his assistance. We hope you will continue to trust Atlantic Toyota with your vehicle's service, and please let us know if we can ever be of further help!

November 11, 2017

The service team is the best. The brothers Tim and Mike are the best, courteous, professional, detailed and efficient. They are always right there to greet you, get you in and out More

by My Toyota life
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim and Mike in service. The brothers.
Nov 13, 2017 -

Atlantic Toyota responded

Wow, thank you for sharing this wonderful feedback for Tim and Mike! It is wonderful to hear that our team has continued to provide a professional, thorough, and efficient experience during every service visit. Thank you for trusting Atlantic Toyota with your vehicle's service needs!

November 09, 2017

Great service I had a great experience at Atlantic toyota. Everyone went above and beyond to make sure my needs were met as smoothly and as timely as possible. More

by Loxcr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Manning
Nov 10, 2017 -

Atlantic Toyota responded

Thank you for letting us know about your great experience at Atlantic Toyota! We are thrilled to hear that our team worked to meet your needs, and that they created a smooth and stress-free sales experience. Congratulations on your new vehicle, and please let us know if we can ever be of further assistance!

November 09, 2017

Excellent Great service they were all very helpful. Excellent service went for all my needs. And prompt service. Would recommend this dealership to anyone. Nice More

by Lisa909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvin Lopez
Nov 10, 2017 -

Atlantic Toyota responded

Thank you for stopping by to let us know about your great experience! We're so happy to hear that our team worked hard to meet your needs, and that they offered a helpful and efficient service. We look forward to seeing you again at Atlantic Toyota!

November 09, 2017

Not veteran friendly I was denied a militery discount because I paid cash for a car. Not cool!! My husband and I fought for this country rain or shine, through sickness an More

by Ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Manning
Feb 23, 2018 -

Atlantic Toyota responded

Mrs. Ralph First we want to thank you and your spouse for your service to our country. We also thank you for your review. Though it seems a policy of Toyota Financial made your overall experience not up to our standards. As far as military rebates, those are rules that Toyota Financial has and not the dealership themselves. Military Rebates are only given if you finance the vehicle and not available on cash deals. That criteria is set up by Toyota Financial who provides the rebate allowance. Although, Atlantic Toyota would love to give every rebate we can to our customers, we are bounded by a set of rules that we must adhere to. After talking to my sales manager I was informed that we had discussed you financing the vehicle to take advantage of the rebate but you declined and stated that you wished to pay cash. We are sorry for any trouble this policy caused you or your family. If you wish to discuss this please feel free to reach out to us at 631/587-2455. Sandra Dellolio Customer Service and Business Development Manager

November 06, 2017

Comfortable Barry and Joanne were great, made the purchase fast and convenient. They provided a friendly and comfortable experience. Also the gentleman who finis More

by Car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joann & Barry
Nov 07, 2017 -

Atlantic Toyota responded

Thank you for letting us know about your great experience purchasing a new vehicle! We're so happy to hear that Barry and Joann provided an efficient, friendly, and comfortable experience. Please let us know if we can ever be of further assistance, we would be happy to hear from you!

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