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Atlantic Toyota

West Islip, NY

4.7
2,145 Reviews
2019 Consumer Satisfaction Award Winner! Atlantic Toyota in West Islip, Long Island has been serving the community for over 30 years. With over 1000 New & Certified Pre-Owned vehicles available we have everything that you need right here. Customer satisfaction is our #1 priority. For all your Long Island Toyota needs.
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193 Sunrise Hwy North Service Rd

West Islip, NY

11795

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Showing 2,145 reviews

September 23, 2017

Great car-buying experience Ben and all of the staff we interacted with treated us well ad worked with us get the deal that we were comfortable with. I would definitely recommend More

by Erika Amos
Recommend Dealer
Yes
Employees Worked With
Ben Manning
Sep 25, 2017 -

Atlantic Toyota responded

Erika, thanks for taking the time to stop by and let us know about your great experience! We're so happy to hear that our staff worked with you to find a great deal. Thanks for choosing Atlantic Toyota, and for recommending our team to other potential customers. Thanks for choosing Atlantic Toyota!

September 23, 2017

Service Center Atlantic Toyota is quick, efficient and the service staff is extremely friendly. Every time I step into their service center I know I'm in good hands. More

by kitkat1993
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Atlantic Toyota responded

Our service team works hard to offer peace of mind during every visit, and we're so happy to hear that this has been your experience! Thanks for your kind words for our Atlantic Toyota service team. We hope to see you again!

September 14, 2017

Satisfactory Benny his the best service employed thanks to him I always get my car in good condition but Toyota has to give better price to frequency costumers ok More

by Daricito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Manning
Sep 15, 2017 -

Atlantic Toyota responded

Thank you for letting us know about your great experience with Ben, we're so happy to hear that you can depend on him to keep your car in great condition. Please contact us directly to discuss any concerns you have, we would be happy to hear from you!

September 13, 2017

Enjoyed I enjoyed the buying experience. Ben was helpful and friendly he worked with me and helped me get the car i wanted. I would go to him again. More

by JayGreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Manning
Sep 14, 2017 -

Atlantic Toyota responded

This is wonderful to read, thank you for sharing your experience with Ben! We're so happy to hear that he helped you to find a vehicle that you love, and that you would trust him to help you again in the future. Please let us know if we can ever be of further service at Atlantic Toyota!

September 01, 2017

Great Service at Atlantic Toyota Got an appointment immediately to have some maintenance done on the lighting system. Tim in service was knowledgeable of the vehicle and had the work More

by Tomloc55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Keehner
Sep 05, 2017 -

Atlantic Toyota responded

Thank you for the review, we really appreciate getting such great feedback for our service team. We are glad that Tim worked to efficiently and expertly address your concerns, and that your vehicle was finished at a reasonable time. Please reach out to us anytime you have questions for our Atlantic Toyota service department, we would be happy to hear from you!

August 30, 2017

2018 lease - Slales Man Ben Manning Thanks to Ben Manning the employee whom help me get into my new car, he help me with all aspect of the deal, checking out the car, going over all the More

by HENRY CAMPBELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Manning
Aug 31, 2017 -

Atlantic Toyota responded

Congratulations on your new vehicle, and thanks for choosing Atlantic Toyota! We will make sure that Ben knows how much you appreciated his help when deciding on the best vehicle for your needs and budget. Please reach out to us anytime you have questions as we would be happy to hear from you!

August 26, 2017

Very good very gast Very good. Service and understands your needs. Been going there since 2001 and. Usually have coupons. For service. People. Are friendly. And explain More

by Ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Silver
Aug 29, 2017 -

Atlantic Toyota responded

Hi Ronnie, thank you for consistently choosing Atlantic Toyota. We do take pride in always explaining the performed work and working hard to do it right the first time. We look forward to serving your vehicle again when the time comes! Sincerely, Atlantic Toyota

August 22, 2017

2017 Carolla LE Went in there thinking I was going to get ambushed so I brought the wife and pop with me. When Omari Strickland came up to us, we automatically starte More

by Maxbro90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omari Strickland
Aug 23, 2017 -

Atlantic Toyota responded

Congratulations on your new Toyota! We’re thrilled you enjoyed your sales experience with Omari and Mike! We are happy to work with all customers and their budgets, and it is wonderful to hear that your experience at Atlantic Toyota was zero-pressure and professional. We can't wait to see you next month for a new 2017 Toyota Camry!

August 18, 2017

2010 Prius Purchase Salesman was knowledgeable, professional and caring. He found me a car I was looking for. When I set eyes on it it was love at first sight. Ben handle More

by George2010prius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Manning
Aug 21, 2017 -

Atlantic Toyota responded

Thank you George, we really appreciate this fantastic five star review for Ben! Congratulations on your Toyota Prius - it is an amazing vehicle, and we hope you love every drive in it. Please reach out to us anytime you have questions for our Atlantic Toyota team, we would be happy to hear from you!

August 17, 2017

Never was given the price of car and price of warranty unti Waited 5 hours until I signed papers. Was not given price of car or $ of warranty until I was signing final papers. Was not given info on warranty. Wa More

by Unhappy single woman
Recommend Dealer
No
Employees Worked With
Don't remember names -
Feb 23, 2018 -

Atlantic Toyota responded

We're very sorry to hear that you were dissatisfied during your experience. Our team works hard to be transparent and honest during every aspect of the sales process, and it is concerning to read this. I would like to learn more about what happened, and work with you to make sure this situation is made right. Sincerely, Sincerely, Jason Montalvo, General Manager, jmontalvo@aagny.net.

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