Atlantic Toyota

Nice experience on Sunday 2/28/16 Will was very helpful with finding a car that met our needs and Jessica did a great job explaining and handling the financing and warranty/car care op Will was very helpful with finding a car that met our needs and Jessica did a great job explaining and handling the financing and warranty/car care options. The management team with Luis were also helpful in reaching a fair price. Kasey responded quickly to my internet inquiry. My overall experience was excellent. Chris B More

Worse service ever The worse service station. The claim that our battery was tested and okayed during a routine maintainenace appointment. But in fact the battery on my The worse service station. The claim that our battery was tested and okayed during a routine maintainenace appointment. But in fact the battery on my 2011 Camry is so badly corroded that the plastic housing is disintegrating. Liars!!!! More

Jonathan was superb! Not pushy, rather a patient, honest man Jonathan was the best salesperson I have had in the 4 leases from Atlantic Toyota. He was honest, knowledgable, and not pushy at all! I would highly Jonathan was the best salesperson I have had in the 4 leases from Atlantic Toyota. He was honest, knowledgable, and not pushy at all! I would highly recommend you contact him if you need a Toyota. More

Terrible Customer Service -Nasty person My wife and I went to Atlantic Toyota today and needed assistance from a manager. We asked the front desk receptionist to call for someone and after My wife and I went to Atlantic Toyota today and needed assistance from a manager. We asked the front desk receptionist to call for someone and after a few minutes no one responded. After I noticed multiple men just sitting around conversing amongst themselves (blatantly ignoring us), I went over and introduced myself and my issue. RIGHT AWAY - Chris was hostile, vulgar and rude. He had the attitude as if I was a bother to him and offered no assistance. After claiming I needed to speak to his manager because "there was nothing he could do" we were left feeling frustrated. He then started to yell at my wife which prompted argument from me and we stormed out. In all my years, I have NEVER witnessed such poor customer service, and I have also never wrote a review, but I felt so compelled to tell the world what a loser this guy was. IF I could have given ZERO stars I would have. He should be ashamed of his actions. FYI - the reason I went in was because ATLANTIC TOYOTA totally ripped off a senior citizen with a terrible shady deal. They definitely lived up to their reputation. You can do your own research on YELP. I went in to make a wrong a right, but I guess that doesn't work in the world of Toyota Salesman. I hope they conduct themselves better when the world of legal action calls them. More

Did not want to make a sale Walked into Atlantic Toyota and was approached by John M. Hertlein I explain that I am a current as well as a Toyota 4 Runner lease customer for years Walked into Atlantic Toyota and was approached by John M. Hertlein I explain that I am a current as well as a Toyota 4 Runner lease customer for years and looking to make a deal. However after leaving my wife and I standing around for 20 min. while he engages in conversation with other sales specialist I realized it's Sunday and its 4:15 and he's blowing us off because quitting time is 5:00 pm. He the approaches us and explains their is a high demand on 4 runners and might not have the color I'm looking for. The left me waiting some more. I do want to thank Mr. Hertlein because of his unprofessionalizim he saved me about 37,000 that day. Mario More

My Salesman, Ahmed Edwards Ahmed is the friendliest person I think I've ever met. He went out of his way to get me the best deal possible on my new leased Toyota 4Runner. Back a Ahmed is the friendliest person I think I've ever met. He went out of his way to get me the best deal possible on my new leased Toyota 4Runner. Back and forth he went to the general manager, crunching numbers until he got me the lowest monthly payment possible. Let me just say, there isn't anything Ahmed won't do to please his customer. Case in point, he even removed a NY State Parks decal from the window of my old vehicle & dismounted and remounted my bicycle rack himself. He sends me personal text messages to check on my new car experience. I found my lifetime car salesman and made a new friend. More

Great buying experience I will begin by saying that I hate having to go to buy a new car. This time it was a pleasure. The entire staff did a great job. From negotiating the I will begin by saying that I hate having to go to buy a new car. This time it was a pleasure. The entire staff did a great job. From negotiating the deal to picking up the vehicle went so smoothly, I will definitely be back again and would definitely recommend the dealership to my friends and family. Thank you Mo, Luca and Jessica! More

Quick, Friendly & Professional I came in and saw Ben Manning. He was very professional & the service was 100% just as it is every time I come into Atlantic Toyota. I came in and saw Ben Manning. He was very professional & the service was 100% just as it is every time I come into Atlantic Toyota. More