Atlantic Toyota

Relentless high-pressure sales tactics I came to have my car serviced, not to buy a new car. I was happy with the car I had bought there and very happy with the service. On my last service I came to have my car serviced, not to buy a new car. I was happy with the car I had bought there and very happy with the service. On my last service visit I had decided to wait for the car, and there were some sales people posted in the service waiting room. I agreed to go for a test drive of a new Camry, but then I had to endure high-pressure sales tactics. They were trying to get me not even to buy the car that I might want, but to lease one of the cars they had on the lot. There was a special little room in the corner, and they tried very hard not to let me leave this room until I agreed to lease a car. Unfortunately, because my car was being serviced, I couldn't just walk out and drive away. After that I posted a review here which is under the "service" category (because I had originally come in for service). Since then I received many emails and phone calls from the dealer, most of which seemed oblivious to my bad experience. (I have nine voice mails from them saved on my phone right now.) I hoped that maybe if enough customers complained, they might decide to change their sales approach. Because I had been at least happy with the service people, I went back there once more for service. I elected to take their shuttle home rather than wait there, and during the short time I spent in the waiting area I successfully avoided the salesperson working the room. About an hour after I left, I got a call from the dealer, and I was concerned that they had found something wrong with my car. But no, it was a salesperson calling to say he had "noticed" my car there and remembered that I had been "interested". Someone should wake up and realize that these sales tactics are not effective (especially on people who are not there to buy a car at all). They may hook a few buyers, but they are also turning away long-time loyal customers such as myself. More

Great Dealership! I have not bought a car in 13 years, so I was out of the loop on what to look for. I had a 2002 Camry and I loved it, but it was time to get a new on I have not bought a car in 13 years, so I was out of the loop on what to look for. I had a 2002 Camry and I loved it, but it was time to get a new one. I shopped around, did some research, and I wound up sticking with another Toyota Camry. You can't beat them. They last for years, and I am one that keeps my cars for a long time. My salesperson Ahmed Edwards was patient and understanding with me. He did not pressure me and waited for me to make my own decision on what I wanted. He worked his schedule around to accommodate me with my work schedule. When it was time for the paper work, John Vicino went over all the information that I needed to know and had to sign. I am very happy with my 2016 Camry LE. I love it and I love having all the different options on it including Bluetooth! Thanks Ahmed and John and Atlantic Toyota! More

Great Service Manager! I brought my 2009 Yaris in yesterday for 2 different recalls. I had the good fortune to get Mike Jaworski. He was extremely friendly and helpful and d I brought my 2009 Yaris in yesterday for 2 different recalls. I had the good fortune to get Mike Jaworski. He was extremely friendly and helpful and didn't try to sell me anything. I've been to another Toyota dealer (where I bought the car) for service and they kept telling me I needed things I didn't need. The waiting room was very bright and airy, and provided coffee and bagels. I was out of there in 2 1/2 hours, which was approx. the time Mike told me. He is an asset to the Service Department at Toyota. Thanks, Mike! More

Exceptional Service This is my second vehicle purchased at Atlantic Toyota through salesman Will Blackwood. Mr. Blackwood is professional, patient and has a great knowle This is my second vehicle purchased at Atlantic Toyota through salesman Will Blackwood. Mr. Blackwood is professional, patient and has a great knowledge of Toyota vehicles. He once again made it a positive experience of making another purchase.. Highly recommend Mr. Blackwood to anyone considering purchasing a Toyota vehicle More

I am on a Highlander high! My husband and I had visited several car dealers to determine which make and model we wanted to replace one of our cars with. Atlantic Toyota was the My husband and I had visited several car dealers to determine which make and model we wanted to replace one of our cars with. Atlantic Toyota was the first Toyota dealer we visited. We told the salesman, Ahmed Edwards, that we just started looking for a new car. He listened to what we were looking for, he took notes and he gave his input. We spent the next 4 to 5 weekends going to other dealerships, other than Toyota, too. We concluded that the Highlander was what we were looking for. Once we made that decision we knew that we wanted to purchase ours from Ahmed. He made us feel the most comfortable and good about this new car buying experience. When we came back to see him, well over a month later, he still had his hand-written notes from what we discussed. He didn't forget about us. He made a lasting impression! By the way, we love the Highlander!!!! And a big thank you to everyone who stayed late to make sure we could take the Highlander home that night. Thanks also to Steve Winkelman, he is terrific, too :) More

Excellent My Husband & I spent several hours there today on a busy Saturday afternoon and anyone we dealt with was friendly and professional, The wait time was My Husband & I spent several hours there today on a busy Saturday afternoon and anyone we dealt with was friendly and professional, The wait time was peaceful and comfortable, and Lianne kept checking on us and keeping us updated, always with a smile! More

exceptional service This is my 2nd Toyota and the service received at Atlantic Toyota was one of the most memorable. The staff was very professional and treated us with r This is my 2nd Toyota and the service received at Atlantic Toyota was one of the most memorable. The staff was very professional and treated us with respect and for sure I will recommend friends and family to buy car(s) from them. Plus I really enjoyed the way they handle my deal. Ricardo and Ben were the best. Ask for them if you are looking for top notch service. They offer free coffee or tea. Constantly offer assistance while waiting and we had so many other staffers congratulate us on our purchase. They atmosphere was great. The service is impeccable. Couldn't ask for a better deal. More

Great I've been servicing my 2006 Toyota Highlander at this dealership for 9 years and have always found them to be friendly,courteous and professional. Mik I've been servicing my 2006 Toyota Highlander at this dealership for 9 years and have always found them to be friendly,courteous and professional. Mike Jaworski is very knowledgable and explains everything you need to know regarding your service. If Mike is off or on vacation my next go to guy is Timothy Keehner. He has helped me many times in the past and is also knowledgable and very helpful. I decided to lease a 2015 RAV 4 from this dealership and dealt with many employees here. I would like to list those names here as courteous, friendly and professional. Jean Miele, Shaz Khan, Fawad Hosman, Ralph Rivera. I woukd also like to mention mechanics Armando and Jeremy who are A1 mechanics. Last but not least Evelyn who greets you with a smile when you bring your car into the service garage. I recommend this dealership to buy a car and get quality service. Thanks Atlantic Toyota. More

my whole experience was excellent the reason why i gave this rating is because throughout this the whole experience at the dealer ship Mr.Ben Manning made sure i new all the details in the reason why i gave this rating is because throughout this the whole experience at the dealer ship Mr.Ben Manning made sure i new all the details into leasing a new car. More

fast in/fast out very efficient on my first maintenance appointment. i was in and out ahead of schedule.i hope subsequent appointments will be as satisfactory. i'm ver very efficient on my first maintenance appointment. i was in and out ahead of schedule.i hope subsequent appointments will be as satisfactory. i'm very pleased with my first hybrid car,a camry, and its maintenance so far. More