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Atlantic Toyota
West Islip, NY
2,304 Reviews
2019 Consumer Satisfaction Award Winner! Atlantic Toyota in West Islip, Long Island has been serving the community for over 30 years. With over 1000 New & Certified Pre-Owned vehicles available we have everything that you need right here. Customer satisfaction is our #1 priority. For all your Long Island Toyota needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,304 reviews
March 03, 2016
Excellent Transaction Great customer service, not pushy, and very helpful. It was angle that I have not experienced at dealership. They wanted to help me buy a car, not pus Great customer service, not pushy, and very helpful. It was angle that I have not experienced at dealership. They wanted to help me buy a car, not push a sell to make their quota. Of course their goal is to sell the car, but was helpful with little sales pressure. Also negotiated well and they even took back my lease for another dealership. More
by netjnb
Employees Worked With
Michelle Guigliano
March 02, 2016
3rd car from this dealership! Will only go to this dealer What more can I say? When a consumer is attaining their third vehicle from the same dealership, it pretty much speaks for its own reputation. I love t What more can I say? When a consumer is attaining their third vehicle from the same dealership, it pretty much speaks for its own reputation. I love this dealership, they have helped me in my hardest years of my life 3 years ago when I leased my Scion FR-S and the next day I suffered a seizure and couldn't drive for 6 months and had to do cranial brain surgery. Mr. Peter Zorzy came through for me and made sure I was taken care of in the best manner possible. Lianne Dunne has not only processed the lease for my 2013 Scion FR-S but has sold my heart to the new 2016 Scion IM. Lianne's personality is simply adorable and caring. I was just there 2 days ago to return my Scion FR-S lease and financed the 2016 Scion IM which I absolutely adore. The luxury feeling of this car is amazing. Financing this car was my primary choice and they gave me an exceptional steal of a deal :) with the monthly payments and financing terms. All the staff here at this dealership were wonderful throughout my few hours experience and the customer service was simply nothing below exceptional. Bottom line is this : They work with you and understand all facets of the business and consumer concerns along with catering to your needs and making it still affordable. Thank You Atlantic Toyota, Especially Mr. Peter Zorzy & Mrs. Lianne Dunne More
by lamz damz
Employees Worked With
Peter Zorzy, Lianne Dunne
March 01, 2016
Leasing Went to Atlantic Toyota in Amityville to lease a car. Not knowing a thing about leasing , my wife and I went in cold. We were met by salesman named Went to Atlantic Toyota in Amityville to lease a car. Not knowing a thing about leasing , my wife and I went in cold. We were met by salesman named Ahmed Edwards who worked with us. He worked with us. He was patient, cordial and a pleasure to work with. His personality is wonderful. I would not hesitate in the future to go to Atlantic and seek out Mr. Edwards. The manager first name Hank is also a good man. We had some minorp roblems in the paper work, but Hank sat with us and took care to see every problem we brought us was taken care of. I would definitly use Atlantic Toyota in the future of our next lease or purchase. More
by Sailor CPO
Employees Worked With
Ahmed Edwards
March 01, 2016
This us the third Camry I have leased from Atlantic Toyota Dealing with Atlantic Toyota is great. My salesman Will Blackwood is terrific. This is my third time leasing a Camry and all three times Will have bee Dealing with Atlantic Toyota is great. My salesman Will Blackwood is terrific. This is my third time leasing a Camry and all three times Will have been my salesman. I feel he always gets the the car I am looking for and I never ever leave Atlantic Toyota without a big smile on my face. IF I had to rate my experience from 1 to 10 Will and Atlantic Toyota would get a 10. Also when it came time to complete all the paper work I had the pleasure to have Jessica Gipson, who made me feel that the whole process was painless. She was excellent. When I can go to a dealership after.many years and the same people are still working there I think what a great company that they not only have the best team of employees but treats them well so they want to stay. Love my new Camry and will be seeing Will Blackwood when my lease is up.I am a happy Atlantic Toyota customer. Eileen Jaeger Seafors, NY More
by Eileen Jaeger Seaford, NY
February 29, 2016
Nice experience on Sunday 2/28/16 Will was very helpful with finding a car that met our needs and Jessica did a great job explaining and handling the financing and warranty/car care op Will was very helpful with finding a car that met our needs and Jessica did a great job explaining and handling the financing and warranty/car care options. The management team with Luis were also helpful in reaching a fair price. Kasey responded quickly to my internet inquiry. My overall experience was excellent. Chris B More
by Chris B
February 28, 2016
Worse service ever The worse service station. The claim that our battery was tested and okayed during a routine maintainenace appointment. But in fact the battery on my The worse service station. The claim that our battery was tested and okayed during a routine maintainenace appointment. But in fact the battery on my 2011 Camry is so badly corroded that the plastic housing is disintegrating. Liars!!!! More
by Camry2011
February 25, 2016
Jonathan was superb! Not pushy, rather a patient, honest man Jonathan was the best salesperson I have had in the 4 leases from Atlantic Toyota. He was honest, knowledgable, and not pushy at all! I would highly Jonathan was the best salesperson I have had in the 4 leases from Atlantic Toyota. He was honest, knowledgable, and not pushy at all! I would highly recommend you contact him if you need a Toyota. More
by handz32
Employees Worked With
Other Employees :
Mike Canali, Jessica Gipson, Jonathan Rivera
February 21, 2016
Terrible Customer Service -Nasty person My wife and I went to Atlantic Toyota today and needed assistance from a manager. We asked the front desk receptionist to call for someone and after My wife and I went to Atlantic Toyota today and needed assistance from a manager. We asked the front desk receptionist to call for someone and after a few minutes no one responded. After I noticed multiple men just sitting around conversing amongst themselves (blatantly ignoring us), I went over and introduced myself and my issue. RIGHT AWAY - Chris was hostile, vulgar and rude. He had the attitude as if I was a bother to him and offered no assistance. After claiming I needed to speak to his manager because "there was nothing he could do" we were left feeling frustrated. He then started to yell at my wife which prompted argument from me and we stormed out. In all my years, I have NEVER witnessed such poor customer service, and I have also never wrote a review, but I felt so compelled to tell the world what a loser this guy was. IF I could have given ZERO stars I would have. He should be ashamed of his actions. FYI - the reason I went in was because ATLANTIC TOYOTA totally ripped off a senior citizen with a terrible shady deal. They definitely lived up to their reputation. You can do your own research on YELP. I went in to make a wrong a right, but I guess that doesn't work in the world of Toyota Salesman. I hope they conduct themselves better when the world of legal action calls them. More
by Mitchell
Employees Worked With
Chris Tedesco
February 21, 2016
Did not want to make a sale Walked into Atlantic Toyota and was approached by John M. Hertlein I explain that I am a current as well as a Toyota 4 Runner lease customer for years Walked into Atlantic Toyota and was approached by John M. Hertlein I explain that I am a current as well as a Toyota 4 Runner lease customer for years and looking to make a deal. However after leaving my wife and I standing around for 20 min. while he engages in conversation with other sales specialist I realized it's Sunday and its 4:15 and he's blowing us off because quitting time is 5:00 pm. He the approaches us and explains their is a high demand on 4 runners and might not have the color I'm looking for. The left me waiting some more. I do want to thank Mr. Hertlein because of his unprofessionalizim he saved me about 37,000 that day. Mario More
by Saved 37 grand
Employees Worked With
John Hertlein
February 19, 2016
Every one is very friendly Ahmed, tops the list. He did every thing and kept upbeat the whole time. Hard worker, and driven. Keep up the great work! I came in the next day to Ahmed, tops the list. He did every thing and kept upbeat the whole time. Hard worker, and driven. Keep up the great work! I came in the next day to give old keys, and every one was on the A game. Great experience. More
by Happycamry
