
Atlantic Toyota
West Islip, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Jose Amezquita was my sales representative and he and John Ferranola went aboe and beyond to help me in purchasing my new car. I came in a week ago and told Jose that getting a car would be nearly imposs John Ferranola went aboe and beyond to help me in purchasing my new car. I came in a week ago and told Jose that getting a car would be nearly impossible because of my poor credit rate and the fact that I did not hae a cosigner. Jose went and made sure I got the car of my choice, and that I walked away happy. I am recommending Toyota as first choice car dealership to as many people as I know. Jose should get a raise. Much thanks to the financial manager John Ferranola in also working so hard on allowing this deal to happen and follow through. God Bless! More
Louis Bono & Tafewa Lee were very helpful and stayed with me all the way through the process of buying a new vehicle. They answered all my questions and were very patient with me. If I ever have a pro with me all the way through the process of buying a new vehicle. They answered all my questions and were very patient with me. If I ever have a problem with the vehicle I hope I receive the dame service. Don't forget word of mouth and personal recommendations go a long way. Greg Pursino. More
My girlfriend and I both bought cars through Lianne and she was really willing to work with us. She does whatever is necessary to make it happen for the customer. Thanks Lianne Orlando she was really willing to work with us. She does whatever is necessary to make it happen for the customer. Thanks Lianne Orlando More
I gave this rating because Lianne was great and wonderful in helping me choose my car now and in the past. I returned to Toyota because of her help and knowledge! in helping me choose my car now and in the past. I returned to Toyota because of her help and knowledge! More
Overall, I have had an excellent experience with Atlantic Toyota, and especially with the salesman, Joseph Handerhan. Let me start off by saying this is a real review by a real customer. Also, before puchasi Toyota, and especially with the salesman, Joseph Handerhan. Let me start off by saying this is a real review by a real customer. Also, before puchasing my 2013 Rav4, I did extensive research on Kelley's Blue Book, Truecar.com, Edmunds.com, and other internet sites. I'll never know the dealers real cost but I knew exactly what I wanted and had a very good idea of their approximate invoice cost including holdbacks etc. First, the price. No dealer is going to sell me the car without making a profit, but I got a very good price right off the bat with very little haggling or BS. I had shopped around beforehand and got quotes and they gave me the same price as my lowest quote, but the other quote would've been jacked up a few hundred dollars based on the final configuration and a few other fees I was aware of. Theirs was probably the best price (or very close to the best price) I could've gotten at that time in the general NYC area. The salesman, Joe Handerhan was a pleasure to deal with. First, he knows his cars very well. Many, actually most other salesmen said things like "I think", "I'm pretty sure" etc. in response to specific questions, many times they were wrong. Joe knew what he was talking about and knew exactly how each feature was supposed to work. It was a pleasure dealing with someone who knows what he's talking about and doesn't try to BS or bluff you. Most importantly, Joe was a straight shooter and stood behind the sale even after I had paid for the car. There were a few minor things that had to be taken care of and some additional work I decided I wanted after the purchase. When I came back to have the work done, I learned a wrong part was ordered and I would have to return again. Joe immediately took care of the situation and "addressed it" before I even had a chance to start getting angry. I also had several questions about the cars operation and Joe always responded immediately to my calls with the answers. Bottom line, I'll definately use Joe again should I be in the market for a new car. P.S. A large amount of complaints about salemen and dealers are in thenature of "he said", "no I didn't say that", or disagreements about prices after the purchase was completed. Proobably 80-90% of these situations could be avoided by having everything written in the contract as I did, and buyers review all the paperwork and especially the sales and finance contract to make sure everything is correct before paying. I did both, as I always have been doing, and there were no problems or issues. More
Every employee at this dealership was friendly, and respectful. Although there were a few bumps in the road (seemingly unavoidable), and I felt I spent too much time waiting to sign papers, overall it respectful. Although there were a few bumps in the road (seemingly unavoidable), and I felt I spent too much time waiting to sign papers, overall it was a good experience. I very much appreciated the time spent answering my questions and doing the best they could to accommodate me. More
Service was quick and friendly. My advisor explained all work that I need and that will be done. Plus they have coffee and bagels for customers in the waiting area. Bonus! work that I need and that will be done. Plus they have coffee and bagels for customers in the waiting area. Bonus! More
Me & my sister, both purchased a new car today with the the assistance of Lianne Dunne who was knowledgable and extremely HELPFUL and worked 100%! the the assistance of Lianne Dunne who was knowledgable and extremely HELPFUL and worked 100%! More
My car was recalled for several inspections and I was immediately taken care of. Tasha Drew and Evelyn were kind and helpful as well as all the other employees. I got my car back the same day and it ru immediately taken care of. Tasha Drew and Evelyn were kind and helpful as well as all the other employees. I got my car back the same day and it runs beautifully. I was assured that if there were ever any issues I could drop by any time. I've been using Toyota for over 10 years and would never trust any other brand. More
On Sept. 27, 2013, I went to Atlantic Toyota's Service Dep't for my 2013 Rav 4 for first time service. I was greeted by Tim Keehner in a very professional matter. Tim was very kind and informative Service Dep't for my 2013 Rav 4 for first time service. I was greeted by Tim Keehner in a very professional matter. Tim was very kind and informative. I gave Atlantic Toyota this rating due to the expertise of Toyota's technicians, and timely completion of the service I received. I do look forward to future services needs. I would like to mention my bad experience I had with my return lease from my 2010 Toyota Prius. Atlantic Toyota's financial management were unfair and did not return a simple phone call, not did they attempt to help solve an issue that was unfair to me. I can give you a detailed summary in another survey if you desire it. I give Atlantic Toyota's financial management a "THUMBS DOWN" due to there lack of concern and unprofessional approach concerning the issues I had. I would probably look for another dealership if I need to purchase or lease in the future because of the treatment I received. Thank you for reading this review. Atlantic Toyota's service is terrific however, I can't say the same for Toyota's financial management team. More