
Atlantic Toyota
West Islip, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I was very satisfied with my purchase. Lianne and Robert went out of their way to get my the car I wanted at an excellent price. They made me feel like I knew them more than the couple of hours at the deal went out of their way to get my the car I wanted at an excellent price. They made me feel like I knew them more than the couple of hours at the dealer. I would definitely go back again. More
I did because the sales representative was very friendly and comprehensive. I wish you guys would have more sales repps like her. She was also very attentive to us. and comprehensive. I wish you guys would have more sales repps like her. She was also very attentive to us. More
i had a great experience at the dealership. Lianne Dunne is a great saleperson. she made me feel comfortable and not pressured at all. this is my third car purchased in my lifetime and i have never had a sm is a great saleperson. she made me feel comfortable and not pressured at all. this is my third car purchased in my lifetime and i have never had a smooth, calming transaction. i was attended to promplty with a friendly smile and treated with courtesy and respect. i was able to review my options that fit my budget without feeling pressured. After my wonderful experience with Lianne I was then brought to Finance with Christian Roule and i felt very at ease. even though Christian has the hardest job in finding the right finance company that will give me the right price within my bugdet.He was able to assist me and put all fears that i had at bay. I drove home with my brand new 2012 toyota corolla and i was happy that i had a great exeperience at atlantic toyota. I would recommend anyone and everyone to this dealership and to Lianne & Christian. they have made my experience painless and rewardful without breaking a sweat. Thank you lianne Dunne and christian roule for such a grest time, experience and great car. sincerely, Tilda Collazo 631-703-4035 More
The total experience more than match my previous experience with the sales and financial members of Atlantic Toyota. This has been my best experience as a customer of this dealership since 1990. experience with the sales and financial members of Atlantic Toyota. This has been my best experience as a customer of this dealership since 1990. More
Worst customer service experience, ever. My wife and I Worst customer service experience, ever. My wife and I were interested in buying a used car and we talked with one of the sales rep and made an appoi Worst customer service experience, ever. My wife and I were interested in buying a used car and we talked with one of the sales rep and made an appointment to come visit. First of all, on the day of the appointment, when we went there early morning, the sales rep was not there for the appointment. Then when we went to discuss the details with another man (sales manager, I think),even after we agreed to trade in our car and tried to settle for a convenient price, the sales rep got angry and yelled at my wife and I, in front of everyone, telling us to "get out, never come back and don't even bother calling". This was a really embarrassment, especially for my wife. I am extremely disgusted at the lack of proper courtesy and horrible customer service at this place. Even if you don't agree on a price deal, that is no way to talk to a customer. Extremely disappointing. More
Efrain kept in touch with me where the other dealship did not. Efrain was very knowledgeable about the Sienna which is what I was interested in and bought. We were able to come ot an agreement with the pri not. Efrain was very knowledgeable about the Sienna which is what I was interested in and bought. We were able to come ot an agreement with the price and I told him I would be back and we made a gentleman's agreement. I returned and bought the car as we discussed. Thank you Efrain. More
These folks at Atlantic make it a habit of being both knowledge of their product and and realization that the customer must be served. They certainly are at Atlantic. Just take a look at their staff. Our knowledge of their product and and realization that the customer must be served. They certainly are at Atlantic. Just take a look at their staff. Our staff member was Tashawn Campbell. He was just as interested in our welfare as he was in selling a car and he was most effective. I am sure that he will continue to be a great asset for Atlantic and that Tashawn will grow from his position to a higher level at this company. This purchase was a pleasant event for us! More
Go somewhere else! We brought our 2004 Toyota Tacoma in Go somewhere else! We brought our 2004 Toyota Tacoma in for a frame recall. We were told that either they would replace the frame or coat it. Withi Go somewhere else! We brought our 2004 Toyota Tacoma in for a frame recall. We were told that either they would replace the frame or coat it. Within 24 hours our truck was done. We waited till 48 hours to pick up and when the truck was brought out the "coating" was rubbed all over the side of the drivers door. When we looked under the truck the "coating" was gacked on even under the engine and was terribly wet. We said that we wanted the truck cleaned and would wait for the application to dry. The following morning, Debbie Jakup called and said to return the loaner car and pick up our truck. When we arrived it was not cleaned- the "coating" was still all over the side door and it was still wet. Ms. Jakup said they will not clean it and will not wait for the application to dry. She also told us to remove the vehicle or it will be towed. She identified herself as the manager but had no identification or business card. It was difficult to find who was in charge and they could care less about workmanship or customer service! Ms Jakup acted unprofessional, rude and unpolite to say it nicely. Don't go to this dealorship for service unless you want your vehicle ruined! More