Atlantic Toyota

The fun begins after you purchase the car First time buying at a dealership, and I can see why it stresses people out to think of going through the process. I purchased a used 2015 Toyota Coro First time buying at a dealership, and I can see why it stresses people out to think of going through the process. I purchased a used 2015 Toyota Corolla here, and already know I won't be going back for my next purchase. Sales-wise, not much to complain about. Adem let us sit in a few cars, was personable, and clear with numbers (even if they were much more than expected initially). The finance department, that was a different story. Hernan included cost of extended warranties, prepaid maintenance plan, and extra coverages totaling an extra $3300 - without informing us it was all optional. When I noticed this 2 days later in the paperwork, and wanted to cancel within the legal 30-day window, he told me with a straight face that there was nothing he could do to cancel it. He said I could speak with his manager, but being that i went there after work he wasn't present, and wouldn't give me a phone number or email because "that's personal information I can't give out." After many phone calls and voicemails with an assistant to the GM, who initially helped and then disappeared, I had to contact corporate directly for assistance. Corporate informed me the finance department at Atlantic made errors in the warranty paperwork which prevented them from cancelling it outright, meaning I had to have it corrected at the dealership before it could even be cancelled by corporate. Atlantic Toyora essentially sat on the paperwork, meaning I'd be charged for a warranty that was not even activated to cover me, and played hot potato with the blame. Eventually, I was able to cancel the extra charges thru corporate, but not without unnecessary stress and countless phone calls. It's almost been a month, and I still haven't gotten any response from Atlantic, nor do I expect it. Buyer beware: prices aren't better than other Toyota dealerships, and they won't attempt to help you once they've made a sale. More

Accommodating, Understanding, and Patient Miguel and Adnan went above and beyond to make sure I got a deal that accommodated my needs. I'm more than happy with my purchase and I couldn't thank Miguel and Adnan went above and beyond to make sure I got a deal that accommodated my needs. I'm more than happy with my purchase and I couldn't thank them enough for sticking with me to make sure I got the car I truly wanted. More

Amazing Customer Service They have a lot of options to choose from and give great customer service. Ben Manning is very patient, friendly and knowledgeable. He walked us throu They have a lot of options to choose from and give great customer service. Ben Manning is very patient, friendly and knowledgeable. He walked us through step by step in the most pleasant way. He has great customer service skills. The facilities are clean and comfortable. Everything is on point here! More

Great service! The team at Atlantic Toyota was very accommodating and patient! Joe Mankuski was my car salesman and jumped through hoops to find exactly what i wante The team at Atlantic Toyota was very accommodating and patient! Joe Mankuski was my car salesman and jumped through hoops to find exactly what i wanted! More

Pleasant experience! I went into Toyota to trade in my truck, I was offerered a great deal and walked out with a brand new Toyota Highlander. Joe mankuski was my salesman I went into Toyota to trade in my truck, I was offerered a great deal and walked out with a brand new Toyota Highlander. Joe mankuski was my salesman and he went above and beyond for me! He made everything so easy and enjoyable! All of the staff there was great there to me and working a great deal! I would highly recommend Atlantic Toyota and ask for joe mankuski! He is so easy to talk and make sure you find a car with your best interest in mind!! Great job👌🏻 More

Relaxed way to buy a car Ben and the whole team were great to deal with. Ben made it very easy for us to come up with the exact car we wanted/needed. After we had decided on w Ben and the whole team were great to deal with. Ben made it very easy for us to come up with the exact car we wanted/needed. After we had decided on what car to buy the rest of the team took care of us in a very professional, friendly and efficient manner. We drove home our Toyota RAV 4 and couldn't be happier! More

Amazing experience Joseph was attentive, educated about the vehicle I was interested in & entertained my kids while I filled out paperwork, which the process so much eas Joseph was attentive, educated about the vehicle I was interested in & entertained my kids while I filled out paperwork, which the process so much easier. Thank you More

Our extreame experience We were treated with professionalism and extreme courtesy. Shamika understood our needs and budget and helped us find a car that we loved and were abl We were treated with professionalism and extreme courtesy. Shamika understood our needs and budget and helped us find a car that we loved and were able to afford. More

Adem is a professional Sales Consultant who delivers the SUV My wife Loraine and I were very impressed with Adem's professionalism to deliver the 2018 Highlander XLE of our choice and price. He promised the colo My wife Loraine and I were very impressed with Adem's professionalism to deliver the 2018 Highlander XLE of our choice and price. He promised the color of interior and exterior with the latest safety features which sealed the deal. I will recommend any family and friend to him and his Financial Advisor named Addy. More

Dedicated To His Customers. Mr Tafawa Lee Took The Time And Made Sure I Got Exactly What I Wanted.. I Walked In And Walked Out And Got Into My New Car... Thanks.. Mr Tafawa Lee Took The Time And Made Sure I Got Exactly What I Wanted.. I Walked In And Walked Out And Got Into My New Car... Thanks.. More