Atlantic Toyota - Service Center

Go somewhere else! We brought our 2004 Toyota Tacoma in Go somewhere else! We brought our 2004 Toyota Tacoma in for a frame recall. We were told that either they would replace the frame or coat it. Withi Go somewhere else! We brought our 2004 Toyota Tacoma in for a frame recall. We were told that either they would replace the frame or coat it. Within 24 hours our truck was done. We waited till 48 hours to pick up and when the truck was brought out the "coating" was rubbed all over the side of the drivers door. When we looked under the truck the "coating" was gacked on even under the engine and was terribly wet. We said that we wanted the truck cleaned and would wait for the application to dry. The following morning, Debbie Jakup called and said to return the loaner car and pick up our truck. When we arrived it was not cleaned- the "coating" was still all over the side door and it was still wet. Ms. Jakup said they will not clean it and will not wait for the application to dry. She also told us to remove the vehicle or it will be towed. She identified herself as the manager but had no identification or business card. It was difficult to find who was in charge and they could care less about workmanship or customer service! Ms Jakup acted unprofessional, rude and unpolite to say it nicely. Don't go to this dealorship for service unless you want your vehicle ruined! More

Went in for service on a vehicle. The service was completed much quicker than I was told, and came in under the quote. Tasha and Fabio were both extrememly helpful and courteous. completed much quicker than I was told, and came in under the quote. Tasha and Fabio were both extrememly helpful and courteous. More

I regret that I never rated the people before because like harry they are all so friendly from when you pull in to when you pay your bill with everyone in between. You all have yourself a really good gro like harry they are all so friendly from when you pull in to when you pay your bill with everyone in between. You all have yourself a really good group of people. If you could go back to all my services that I had done I hope that could inform them all that I think that they are really good and that is the main reason that I return for service. More

I like the over all experience. Atlantic toyota really know how to treat there customers. That's why I keep coming back. They would set a time for work to be done & the vehicle is done at that time or ear know how to treat there customers. That's why I keep coming back. They would set a time for work to be done & the vehicle is done at that time or earlier. The waiting room is stock with something to drink & eat. I am happy every time I go there. More

Service advisors were excellant at their job both gave you a sense of trust that they wereout for your best interest and making sure only the needed work was done and you left with a positive feeling of g you a sense of trust that they wereout for your best interest and making sure only the needed work was done and you left with a positive feeling of good. the service was great done quickly and on time as promised and for the price quoted,you can not ask for anything better. More

Everyone I've dealt with at Atlantic Toyota has been friendly, intelligent and extremely helpful. I brought my brand new Rav4 in for an early morning (8am) fluid check, tire rotation, car wash and oil c friendly, intelligent and extremely helpful. I brought my brand new Rav4 in for an early morning (8am) fluid check, tire rotation, car wash and oil change. In my experience, most service centers are not very chipper or helpful in the early morning, but this was NOT the case. Benny Mak was very engaging and wanted to help me get my morning started correctly. Before I knew it, Benny had finished my paperwork and had my in the waiting area enjoying a cup of coffee and a bagel while his team took care of my car. I'd recommend Atlantic Toyota to any customer who'd like to be taken care of promptly and with a smile. More

Work is done right the first time. Mechanic Charlie very experienced and knowledgeable. Tasha very accommodating and treats you like family. Have owned Toyota trucks and cars for many years and would hi experienced and knowledgeable. Tasha very accommodating and treats you like family. Have owned Toyota trucks and cars for many years and would highly recommend this dealership to family and friends. More

this dealership is consistences with their work. my vehicle is always ready to be picked up at the time they tell me. price is good, the employees dont force anything upon you, instead they will clearl vehicle is always ready to be picked up at the time they tell me. price is good, the employees dont force anything upon you, instead they will clearly explain why you need the fix and let you decide if you want to get it done. great experience. will certainly return to this dealer. More

Ive been an Atlantic Toyota customer for 15 years.I always come back to the service dept becaus I am treatd fairly and courteously. I spoke to a cashier named Krystle she was very helpful. I needed an always come back to the service dept becaus I am treatd fairly and courteously. I spoke to a cashier named Krystle she was very helpful. I needed an oil change and had a noise concern. Krystle gave me an appt right away and answered all my questions. I will always be a loyal customer to Atlantic Toyota because of the service I receive. Sincerly, yours Ariela Laish More

Purchased my preowned vehicle in November from Atlantic Toyota. I went in for my first service in Febraury and just wanted to thank them for an overall good experience. I had some minor repairs that were a Toyota. I went in for my first service in Febraury and just wanted to thank them for an overall good experience. I had some minor repairs that were all covered under my certified waranty. I look forward to future service with this dealership. More