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Auburn Chevrolet - Service Center

Auburn, WA

4.4
70 Reviews

70 Reviews of Auburn Chevrolet - Service Center

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January 29, 2024

Thanks for the brake job, so glad I am safer on the road now. Oh and good job on the heating system, so so nice to have heat in the car! More

by briantstanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Pope
Feb 02, 2024 -

Auburn Chevrolet responded

We're pleased to hear that you're satisfied with the brake job and heating system repairs! Safety on the road is paramount, and we're glad we could help. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing Auburn Chevrolet!

January 29, 2024

Fast and easy got me and got me out in a timely fashion and Nathan was a big help in answering all my questions More

by Hoilandamj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're delighted to hear that you had a fast and easy experience at Auburn Chevrolet, and we're glad Nathan was able to assist you with all your questions. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business!

January 29, 2024

The longest part of the process was the external warranty rather than diagnostic or actual labor and service. Cindy handled communication of updates in a timely manner and was able to get me a loaner when I More

by breahgregg
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're glad to hear that Cindy provided timely communication and arranged a loaner vehicle for you. We understand the importance of efficient service and strive to deliver top-notch experiences. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business at Auburn Chevrolet!

January 27, 2024

I always appreciate the customer service. Employees are always nice. The waiting room is also nice and relaxing. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gypsi
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your kind words, Leo! We're pleased to hear that you appreciate our customer service and find our employees to be friendly. We strive to create a comfortable environment for our customers, and we're glad you enjoy our waiting room. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

January 26, 2024

Only dealer in this part of Washington that could fix our car without warranty issues. Overall fix of car was good, but estimated completion was way off, was told 5 days and they took 14. More

by NOVAKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall names
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for sharing your feedback with us. We're glad we could resolve the issues with your car, although we apologize for the delay in completing the work. We understand your time is valuable, and we'll work to improve our estimation accuracy in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet.

January 25, 2024

Friendly and helpful, pleasant to talk to , new her job and was willing to answer questions. More

by calexander20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faiz Hashmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Bowlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Desantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Stevens
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! Providing excellent customer service is our priority, and we're pleased that we could assist you. If you have any further questions or if there's anything else we can help you with, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

January 23, 2024

Work was done timely and got what I wanted done. Courteous staff that are professional. More

by zuppaeq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're glad to hear that we could complete the work in a timely manner and meet your needs. Our courteous and professional staff are dedicated to providing excellent service. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

January 22, 2024

When I first walked in I was a little nervous since no one actually acknowledged me. But then the lady says sorry everyone is going everywhere I’ll be with you in just a second. She took care of me and wa More

by jessica_shadimon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 02, 2024 -

Auburn Chevrolet responded

Hi Jessica, Thank you for sharing your experience with us! We apologize for the initial wait, but we're glad to hear that our team member took care of you promptly and was attentive to your needs. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your trust in Auburn Chevrolet!

January 18, 2024

Cindy was very helpful in meeting my concerns about my 2021 Chevy Tahoe .she took care of all of my concerns. I would recommend Cindy to everyone who has service needs and go to auburn chevrolet More

by leseidd7@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're thrilled to hear that Cindy provided helpful assistance with your 2021 Chevy Tahoe and addressed all your concerns. We appreciate your recommendation and are proud to have Cindy on our team. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again at Auburn Chevrolet!

January 18, 2024

Auburn Chevrolet service department was very clean. Cindy was my service coordinator and she was very professional and helpful. More

by lkkpvoss
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're pleased to hear that you found our service department at Auburn Chevrolet clean and that Cindy provided professional and helpful assistance as your service coordinator. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business!

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