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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,873 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,873 reviews

March 26, 2018

Excellent The service was excellent they made feel very welcomed and kept me updated and posted with everything that was going on and they did everything they c More

by Joshua96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
March 26, 2018

Fast and easy buying process with no pressure I worked with Joey and Tony, they were both very easy to work with. Joey met us as we walked in and explained to us what we can expect from auction di More

by Kell985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bielik, Joey Dilorenzo
March 26, 2018

Best customer service! I had shopped around to the other dealers looking for the Accord sport. Seems like they were more interested in volume instead of customer service. More

by Lockettgolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
March 26, 2018

This is our best experience in purchasing the car This dealership is great! It is very friendly from the front desk when you enter it. Then we got lucky go have Donna as our diller. She is superproffe More

by Olena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Moody
March 26, 2018

The Dream Team This is my second time working with Tim and Victor! All I can say is their CONSISTENCY with making sure you are getting what you want is very refreshi More

by Leolasw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Tetteh, Timothy Cooper
March 24, 2018

So Happy Thank you so much Moussa!! You trying to buy a car with reasonable prices and mostly payments. Then go to Auction Direct and go see Mr. Moussa he wil More

by Ms.T1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moussa Ndiaye
March 21, 2018

Best day ever Had an awesome experience and got the car I wanted at a great price!!! No complaints here!!! The staff is very friendly, hardworking and helpful!!! More

by Shauntish Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Tetteh, Jacob Wills
March 21, 2018

Patient salespeople Wonderful place!! They waited for SECU to respond to my case for two days and never complained! Did everything they could for me and got me a wonderfu More

by DorcasMarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane McFarland
March 19, 2018

Great deal The dealer knew what was in stock and the best options for me based on what I told him I wanted I had a great experience and will come back for next c More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Dilorenzo
March 19, 2018

Great experience My experience at Auto Direct was fantastic. Willie and Tom were very helpful and made the whole process simple and enjoyable. I would definitely recom More

by charlie3baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
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