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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,873 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,873 reviews

March 10, 2018

Easy going experience I bought my car at Auction Direct on Thursday. I had gone to a few dealerships that day and Auction Direct was by far the best experience. Joey was gr More

by Britt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Dilorenzo
March 10, 2018

Very good experience. Purchased two vehicles and was impressed with the inventory and sales experience. The no haggle price makes it easy. Don was very responsive to our More

by Francis Sarnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Don Johnson
March 10, 2018

Dedicated to amazing service My family and I have gotten our last four cars from this dearlership, each time the staff have gone above and beyond to make sure all of needs were ta More

by elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
March 09, 2018

Patience I arrived and was originally coming into speak to someone else but Luke helped me the whole way he was very patient. I came in with a list of cars I s More

by Sbriggs7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Sheldon
March 09, 2018

fabulous experience! Car shopping was a pleasure! Great customer service and good inventory to choose from. Very fast and painless on the paperwork front. Moussa was aweso More

by Leannmariewalsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moussa Ndiaye
March 08, 2018

Best experience ever! I only planned to test drive but Willie made me feel so comfortable, answered all my questions and found me the perfect car. I couldn't leave without More

by Justjaz2307@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
March 08, 2018

Auction Direct, Raleigh Keith Jones was fabulous to work with. He made the car buying process super easy. He was extremely patient while we test drove numerous cars and he an More

by Poore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jones
March 08, 2018

Excellent Auction Direct was a great dealership to work with. Great price on warranty, and Shane even drove me to drop off my rental car from the airport. Will More

by YoichiroN.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane McFarland
March 06, 2018

Above Par Went here in search of a hybrid hatchback not knowing what make or model and they were able to narrow down my decision with their variety of vehicles More

by USMChristie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Lewis
March 05, 2018

Fast and friendly service The service is excellent nice selection of cars, and everyone has friendly customer service. I recommend this dealership to anyone, prices are great f More

by Tierra22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jones
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