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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
April 30, 2017
Friendly The moment I walk through the door it was excellent customer service and I would also like to say thanks to Antonio aka Tony for helping pick a wonder The moment I walk through the door it was excellent customer service and I would also like to say thanks to Antonio aka Tony for helping pick a wonderful car. More
by Ron83
Employees Worked With
Antonio Brewer
April 29, 2017
Great service! I truly thought I wouldn't be able to get another car due to my terrible credit. But David and Victor were able to help me out and get me into the ex I truly thought I wouldn't be able to get another car due to my terrible credit. But David and Victor were able to help me out and get me into the exact kind of car that I was looking for. They were good at evaluating my expectations and getting me into a vehicle that suited my needs. Definitely would recommend them to a friend or family. More
by Xine3656
Employees Worked With
David Ngeve
April 28, 2017
Easy, verry professional staff, excellent customer service The hardest part was deciding what car to purchase. So many options at the perfect price. The rest was easy. Antonio is an excellent sales rep. The hardest part was deciding what car to purchase. So many options at the perfect price. The rest was easy. Antonio is an excellent sales rep. More
by Irving n Claudio
Employees Worked With
Antonio Brewer
April 28, 2017
Looked for used car for our daughter Professional staff, good showroom and lot, friendly atmosphere. The people with whom I interacted showed me a wide selection and -- very important -- Professional staff, good showroom and lot, friendly atmosphere. The people with whom I interacted showed me a wide selection and -- very important -- there was no high sales pressure. More
by Techie in
Employees Worked With
Syreetta Taybron, Alana Nolan
April 28, 2017
Fantastic Experience! Willie at AuctionDirect took the time to help me find and purchase an appropriate truck from 8000 miles away, greatly easing an already stressful move Willie at AuctionDirect took the time to help me find and purchase an appropriate truck from 8000 miles away, greatly easing an already stressful move experience to the US. He was wondeful to work with, and I couldn't be happier with my truck. More
by Greenwell
Employees Worked With
Willie Duncan, Bryana Dunlap
April 27, 2017
Great Place To Buy a Used Car The sales people are very helpful. Jeremy made sure I found a car that I could afford and that I could get into easily. In a very short time I was abl The sales people are very helpful. Jeremy made sure I found a car that I could afford and that I could get into easily. In a very short time I was able to drive away in a fun little car. I got a good offer on my trade-in, which was having mechanical difficulties and was not well kept. I had previously bought a car at Auction Direct in Raleigh, so I knew right where to go for a fair deal. More
by Old Dave
Employees Worked With
Jeremy Griffith
April 26, 2017
Great service and excellent salesperson I was very welcomed on the day i went to go get my car and my salesman Willie did his job very well. It had been raining all day and he didnt mind bei I was very welcomed on the day i went to go get my car and my salesman Willie did his job very well. It had been raining all day and he didnt mind being out in the rain helping my father put the temporary license plate on the car. My salesman had a very great attitude and a great sense of humor. More
by Rubi
Employees Worked With
Willie Duncan
April 25, 2017
Willie Duncan was awesome! Received great customer service! I was taken care of as soon as I walked in the door. My dad was even impressed with my sales consultant, Willie Dunca Received great customer service! I was taken care of as soon as I walked in the door. My dad was even impressed with my sales consultant, Willie Duncan, and my dad is not fond of dealerships. Great experience! Thanks Willie! More
by Megan
Employees Worked With
Willie Duncan
April 24, 2017
painless purchase Able to get info on exact car I wanted. Made appointment, car was clean and waiting for test drive. Salesman was courteous, gave various options for t Able to get info on exact car I wanted. Made appointment, car was clean and waiting for test drive. Salesman was courteous, gave various options for trade-in, financing, warranties, etc. but was not pushy! Had all papers ready for signing at time we arranged. This was a thoroughly pleasant experience. More
by LoveMyAccord
Employees Worked With
Jeremy Griffith
April 24, 2017
A truly great experience. I can’t say enough positive things about the experience my wife and I had working with Roy throughout the vehicle buying process. He was polite, court I can’t say enough positive things about the experience my wife and I had working with Roy throughout the vehicle buying process. He was polite, courteous, and thorough. We never felt pressured or rushed. Roy took the time to go over every detail about the vehicle and about options that were available to us and gave us the time we needed to come to a decision. The next time we are in the market for a new vehicle he’s the guy we will be going to. More
by Shane & Alanna
Employees Worked With
Roy Roth
