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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
August 12, 2019
Great people The folks over at Auction Direct take care of you and really get to know you. They make sure the car you drive is the best fit for you and only you. The folks over at Auction Direct take care of you and really get to know you. They make sure the car you drive is the best fit for you and only you. More
by tigertre1867
Employees Worked With
Cimmeon Terry
August 11, 2019
Awesome experience The staff were very friendly and helpful. Eric was very knowledgeable about the cars and could provide information we needed. They had a great selecti The staff were very friendly and helpful. Eric was very knowledgeable about the cars and could provide information we needed. They had a great selection of cars to pick from. More
by Brycelist
Employees Worked With
Tom Collins, Eric Ballard
August 11, 2019
Above and Beyond My husband and I bought our 1st car from Auction Direct in 2015. That was a great experience! We came back yesterday to look into getting a 2nd car an My husband and I bought our 1st car from Auction Direct in 2015. That was a great experience! We came back yesterday to look into getting a 2nd car and had another great experience! Khalil Ghanayem and Paul Tambasco are exceptional. They went above and beyond to make sure we had the best experience and left with the car that we wanted. Auction Direct, thank you for having an extremely knowledgeable staff, incredible inventory and quality/dependable cars. We are truly grateful. More
by PhilipMelissa
August 07, 2019
Great collection and great staff The first thing that attracted me about this dealership was their inventory. Auction Direct always good quality cars as they put their cars through a The first thing that attracted me about this dealership was their inventory. Auction Direct always good quality cars as they put their cars through a thorough inspection before they make it out to the lot. The staff and service was impeccable. Thank you to Cimmie and Kim for making the buying process comfortable, easy and as smooth as possible. Something I would have really liked is if they did a little more interior detailing of the car before selling to me. Also, it would have been nice to drive out with a full tank rather than it just being 1/4 of the way full. Overall, good dealership and good staff. Very satisfied with my purchase. More
by princethepatel
Employees Worked With
Kimberly Melendez, Cimmeon Terry
August 07, 2019
Had a pleasant experience here,everyone was pretty much pol, Semi was a professional,and gentleman.Took time to explain anything I didn’t understand,walk around the lot with me as I looked at different vehicles, Semi was a professional,and gentleman.Took time to explain anything I didn’t understand,walk around the lot with me as I looked at different vehicles,explaining details about all the vehicles I looked at. More
by ME vaughn young
Employees Worked With
Cimmeon Terry
August 06, 2019
Great Experience Tim was very friendly, helpful and knowledge. Prices were upfront and very fair with absolutely no haggling necessary. We would recommend Auction Dire Tim was very friendly, helpful and knowledge. Prices were upfront and very fair with absolutely no haggling necessary. We would recommend Auction Direct to others looking for a stress-free car buying experience. More
by Mlw
August 03, 2019
Hassle free, nothing hidden I was shown the entire process of their operations. All my questions regarding car value, future maintenance, and insurance were answered clearly alwa I was shown the entire process of their operations. All my questions regarding car value, future maintenance, and insurance were answered clearly always with information from a third party. Whether that be KBB, or just plain google search. Didn’t get any models push on me specifically, which was nice. The car’s been great so far. More
by smichaelz
Employees Worked With
Tom Collins, Eric Ballard
August 01, 2019
Buying my car Best experience in car buying I ever had sales rep David Lampley work hard to make sure I was satisfied and taken care of. I am very satisfied with my Best experience in car buying I ever had sales rep David Lampley work hard to make sure I was satisfied and taken care of. I am very satisfied with my purchase and look forward to doing more business with him Thanks again I love my new car More
by Big Guy
Employees Worked With
David Lampley
August 01, 2019
First time car buyer Overall, quick and painless experience. My salesman, David, made a point to drive all the way out to my work to ensure I filled out a form properly. Overall, quick and painless experience. My salesman, David, made a point to drive all the way out to my work to ensure I filled out a form properly. More
by Gabby24
Employees Worked With
David Lampley
July 31, 2019
Great experience Came in looking for an affordable car thinking it wasn’t going to be anything new but ended up falling in love with a 2019 Honda Accord. David made th Came in looking for an affordable car thinking it wasn’t going to be anything new but ended up falling in love with a 2019 Honda Accord. David made the process feel so easy and made me feel comfortable buying a vehicle that was fairly new. Tom also was very comforting in the process as well. Both of these guys made the experience worth it and stress free. And now I also have a great new car. Thanks AD and especially David and Tom for everything! More
by Caseyleighd
Employees Worked With
Tom Collins, David Lampley
