Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA
Tyler was EXCELLENT! I'm so glad that Mike was too busy to even start to help me on Sunday when I went in for my first time. I was left to wander inventory, kind of lost. I'm so glad that Mike was too busy to even start to help me on Sunday when I went in for my first time. I was left to wander inventory, kind of lost....he did, however, try to push me into a clearance Van, that was the furthest thing from what I truly wanted. Instead I decided to try again the next day, and had the privilege of working with Tyler Pettinger, who immediately sat down with me to listen to what I wanted and needed. He helped me narrow down my choices that i found on the website, by actually hearing me and understanding my desires in a vehicle. Tyler was able to keep me within my budget, as well as get me into the vehicle that has put a smile on my face ever since. They even stayed late, on a holiday, to make my dream come true. I'm so glad I decided to give this dealership a second try, and not go on first impressions. More
Smooth Experience I came in to trade my old car and Eddie helped me find a good deal on a low mileage car in my budget. The whole process took a couple of hours. I came in to trade my old car and Eddie helped me find a good deal on a low mileage car in my budget. The whole process took a couple of hours. More
Great to work with! I have nothing but good things to say about Auction Direct USA. Ed Williams is was friendly,helpful, and answered all my questions. He stayed late on I have nothing but good things to say about Auction Direct USA. Ed Williams is was friendly,helpful, and answered all my questions. He stayed late on a holiday to make sure we got what we needed. I feel like a made a good decision with the car/dealer and salesperson. I would not hesitate going back! More
Jason Czudak and Matt Witt were excellent. I gave it 3 stars because the employers aren't allowed to give you any kind of break, when you put down a large cash deposit. And we should have been I gave it 3 stars because the employers aren't allowed to give you any kind of break, when you put down a large cash deposit. And we should have been told up front that $108.00 with be charged to wash and wax the vehicle. We could have done that ourselves. I just think the people we deal with should be able to do more than say they can't because it is the policy there. This is the third time I have dealt with a dealer and it is the first time they couldn't do anything because of the policy. More
2012 Jeep Liberty purchased from AuctionDirect I dealt with Ed Williams. Of the several dealers I worked with looking for my Liberty, Ed at AuctionDirect was by far the best as far as responding t I dealt with Ed Williams. Of the several dealers I worked with looking for my Liberty, Ed at AuctionDirect was by far the best as far as responding to my inquiry, not putting pressure on me, and helping to finalize the deal when my insurance company messed up and delayed things. A top notch experience and I'd recommend AuctionDirect and Ed Williams to about anyone who's looking for a used vehicle. More
AWESOME!! A Huge shout out to Mike Monello and Alan Freidman for helping my Mom surprise me with my first vehicle that I absolutely love. I would highly recomme A Huge shout out to Mike Monello and Alan Freidman for helping my Mom surprise me with my first vehicle that I absolutely love. I would highly recommend all of my friends and their parents to go to Auction Direct and ask for Mike!! Thanks again to both Mike and Alan!!! More
Jorge was great!! I bought my 2014 Jeep Wrangler rubicon from him and I am in love he was so easy to work with and so helpful. He is a very happy/ outgoing person.. tod I bought my 2014 Jeep Wrangler rubicon from him and I am in love he was so easy to work with and so helpful. He is a very happy/ outgoing person.. today my grandma decided to get a new car as well so we decided to go back to Jorge. Another great deal for her, I will continue to refer anyone and everyone to him and Auction Direct USA. Thank you again, you're the best! More
No pressure & informed, easy going sales person. Dan Autovino, Guided me through the process with ease & no pressure. Worked with me and made my decision easier. Recommend him highly if your looking Dan Autovino, Guided me through the process with ease & no pressure. Worked with me and made my decision easier. Recommend him highly if your looking for a vehicle. He will return calls. Texts in a timely manor & do whatever it takes to get the price & really work for you! More
Friendly Walked in and met the sales guy and took us right over to meet the mgr who was very nice they made you feel at home very nice people they made the pro Walked in and met the sales guy and took us right over to meet the mgr who was very nice they made you feel at home very nice people they made the process real easy I will definitely be back for another suv More
Ask for Dan Autovino! Dan Autovino made our car buying experience a wonderful one. We had researched vehicles for a long while and found a particular one at Auction Direct. Dan Autovino made our car buying experience a wonderful one. We had researched vehicles for a long while and found a particular one at Auction Direct. Dan was easy to work with and never pressured us to make a decision. He answered all of our questions and made the process easy. We had our two children under 5 in tow and he was great with them and very patient! Since Auction Direct is a discount dealership there isn't much wiggle room for price negotiation. With that said, we still got a great deal on a low mileage, 2 year old vehicle with a lot of options and extended warranty. Do your due diligence and you can find a great deal too! Also, do yourself a favor and ask to work with Dan Autovino directly! He will make your car buying experience a hassle free, no pressure and all around great experience! More






