Auction Direct USA

Salesman Good pricing . a few hidden fees not explained up front lot fee for a wash 99 dollars total yuncool almost ended the deal.finance man got us a great r Good pricing . a few hidden fees not explained up front lot fee for a wash 99 dollars total yuncool almost ended the deal.finance man got us a great rate More

Very enjoyable. No Hassle or pressure I pulled up the auction direct in Victor, NY website on my computer. It was very easy to see the vehicles they had in my price range. I then called a I pulled up the auction direct in Victor, NY website on my computer. It was very easy to see the vehicles they had in my price range. I then called and spoke with one of the sales person, and explained which vehicles I was interested in seeing. I made an appointment for later that afternoon and when I arrived the salesman had those cars ready for me to test drive. After choosing the vehicle I wanted to buy. We went inside and completed the financial paperwork. The next day I drove home with my new car. This was by far the easiest I've ever bought a car. The salesman, Dan, was very informative and polite, and treated me as an informed car buyer. My son, who came with me, was very impressed as well. More

Great customer service The customer service is great they went through every fine details that you need to know about all the paperwork.. and they diffently try the best the The customer service is great they went through every fine details that you need to know about all the paperwork.. and they diffently try the best they can for you.. I will for sure come back I. The future for another good deal. More

Jason My daughter purchased her first car at the Rochester location. Jason, our salesman, was very hardworking and professional. Nice car and nice experie My daughter purchased her first car at the Rochester location. Jason, our salesman, was very hardworking and professional. Nice car and nice experience. Thank you. More

Great dealership Thanks to Jason for his awesome customer service and friendliness. I walk away with a great truck for a great price and a good interest rate. Thanks to Jason for his awesome customer service and friendliness. I walk away with a great truck for a great price and a good interest rate. More

Excellent Friendly atmosphere and service. No push to buy a more expensive vehicle, or even buy at all, willing to move at your pace in order to get the right v Friendly atmosphere and service. No push to buy a more expensive vehicle, or even buy at all, willing to move at your pace in order to get the right vehicle for you More

Friendly and easy to work with Great place to buy car, would recommend family and friends to come here and get a good car for a good price.everone is friendly and will help you out, Great place to buy car, would recommend family and friends to come here and get a good car for a good price.everone is friendly and will help you out, More

Repeat customer for fast, friendly, low impact sales style Returned to Auction Direct instead of picking a car out of Craigslist for faster turn-key, ready to drive car buying. No hassle! I picked the car I wa Returned to Auction Direct instead of picking a car out of Craigslist for faster turn-key, ready to drive car buying. No hassle! I picked the car I wanted from the website (2009 Honda Fit, 125K), called for the appointment and Jorge did a great job stepping through the process. It's never fun doing the financing part, but Jorge made it easy and made all the phone calls with the insurance company and even stepped up with adding gas to the vehicle. The dealership sold me a car that was previously used by a smoker, and it would have been nice to have that told upfront. Hopefully deep cleaning will solve that issue. The KBB price is lower (by about $900) than the sticker price at Auction Direct which is not very cool, but knowing it was pre-serviced and verified by mechanics and the run-around time to the DMV, bank and NYS Inspection may be worth the extra cost. More

Amazing help! James was great, he was very helpful getting us into a great car and was very helpful through the whole process! We will definitely be back! James was great, he was very helpful getting us into a great car and was very helpful through the whole process! We will definitely be back! More

Great Sales Service It was my first time going to Auction Direct USA and i am not dissappointed. I first say the vehicle on the website and called to schedule a test driv It was my first time going to Auction Direct USA and i am not dissappointed. I first say the vehicle on the website and called to schedule a test drive when i got there the vehicle was ready for the test drive and the sales person James handed me the keys and sent me off no pushy sales reps. I definetly would recomend this dealership. More