Auction Direct USA

Great trade in deal and Todd got all the paperwork and process done quick. Most definitely will recommend him to my family. process done quick. Most definitely will recommend him to my family. More

Todd was attentive and went the extra mile to help us get the right car. This was our second car through Auction Direct and it was once again a transparent and easy process. I highly recommend working with T the right car. This was our second car through Auction Direct and it was once again a transparent and easy process. I highly recommend working with Todd! More

I think snow tires and $1000 was not enough difference going from what Auction Direct advertised as AWD to finding out it is actually a RWD. The average difference between AWD and RWD when purchasing a us going from what Auction Direct advertised as AWD to finding out it is actually a RWD. The average difference between AWD and RWD when purchasing a used car is right around $5,000. I would not recommend Auction Direct because I don't think I was taken care of properly. Todd (the salesman I worked with) was AWESOME. Unfortunately, management chose not to be more fair after the misrepresentation. More

I did not have a good experience at Auction Direct. My first salesman, Payton, got my number to talk about the car and when I would test drive it, and then proceeded to hit on me via text. It was very My first salesman, Payton, got my number to talk about the car and when I would test drive it, and then proceeded to hit on me via text. It was very inappropriate and I switched car salesmen because of it. Franklin was better in the sense that he did not text me inappropriately, but he did not know much about the car, and accidentally forgot to subtract my 500$ deposit from the final number. If I hadn’t caught it, I would have over paid. Finally, after owning the car for one week, I took a road trip to Cleveland and one hour into the trip a piece of my car fell off. 5 minutes later another piece fell off, which led me to turn around and cancel the trip because I didn’t feel l safe in the car. More

Auction Direct is organized and stress-free, which is huge when considering the car buying process. Knowledgeable staff that does not pressure sales as they do not make commissions, and streamlined for t huge when considering the car buying process. Knowledgeable staff that does not pressure sales as they do not make commissions, and streamlined for those who find the car buying experience an undesirable task. Prices are reasonable and the vehicles are well-maintained. More

He was very helpful and kind and made my experience very relaxing and pleasant. I was a little stressed but he assured me everything would work out and it did! Will definitely go to him again for any car ne relaxing and pleasant. I was a little stressed but he assured me everything would work out and it did! Will definitely go to him again for any car needs! More

Very disappointed and dissatisfied due to being sold a car which cost 30,000$ unbeknownst to me that the SiriusXM radio in this 2017 Q3 doesn't work properly. Links and works and links and not working. De car which cost 30,000$ unbeknownst to me that the SiriusXM radio in this 2017 Q3 doesn't work properly. Links and works and links and not working. Dealership states it's on me since purchasing yet wasn't given all the information prior to purchase. Experience and time spent lost and unable to get back.🤬🤬😡😡 More

Bought a 2013 Subaru Impreza with 70k miles, drove it for less than 30k miles and the car is now trash. Needs everything but a new engine. it will cost close to 16k which is more than the original purchase p less than 30k miles and the car is now trash. Needs everything but a new engine. it will cost close to 16k which is more than the original purchase price. Still owe 5k on my payment and extended 60k or 5 year warranty was useless. Pissed. Was a lemon. More

Krystal was very helpful, answering all my questions, and helping me to get the car I really wanted. She made the entire process easy and enjoyable. Yes, I would definitely recommend Krystal and Auction Di helping me to get the car I really wanted. She made the entire process easy and enjoyable. Yes, I would definitely recommend Krystal and Auction Direct USA to my friends. Thanks for being there! More

Just recently purchased a vehicle at Auction Direct with Todd. Was very helpful while I was still in school looking for cars and finally when I got my car. He gave great advice and I’m thankful to have the Todd. Was very helpful while I was still in school looking for cars and finally when I got my car. He gave great advice and I’m thankful to have the pleasure of working with him! More