
Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA
Very good customer service. From the time i went online to view vehicles the reps were so helpful. Once i arrived, even though i was late, Jeff and the team were amazing. I bought the vehicle of my choice to view vehicles the reps were so helpful. Once i arrived, even though i was late, Jeff and the team were amazing. I bought the vehicle of my choice with no hassle. More
This whole sale was great. Christina listened to our needs and requests and went above and beyond. She was also patient and we love our new car. Thanks! needs and requests and went above and beyond. She was also patient and we love our new car. Thanks! More

AJ Kamal and Ryan Fox were great! Very efficient and very quick to answer all of our questions. We are so excited to own our new to us Nissan Altima! quick to answer all of our questions. We are so excited to own our new to us Nissan Altima! More
I would recommend this dealership to anyone I know. The environment is welcoming and there was no pressure to buy the vehicle I was interested in. Also, the price cannot be beat. Paul was great to work wit environment is welcoming and there was no pressure to buy the vehicle I was interested in. Also, the price cannot be beat. Paul was great to work with as he helped us with the car buying process. He made sure we were taken care of and made everything quick and easy. Thanks Auction Direct. More
This is the third time we've been to AD but the first time we worked with Todd. He was very easy to work with. He answered all of our questions, was easy to talk to, gave us time to discuss what we wante time we worked with Todd. He was very easy to work with. He answered all of our questions, was easy to talk to, gave us time to discuss what we wanted to do, made the process as easy and fast as possible. We really liked his personality. We can honestly say this was one of the most fun experiences we've buying a vehicle. We definitely will recommend him to family amd friends! More
We love Keith. He is very personable, customer focused. It was a true pleasure working with Keith-he also kept us updated with calls and text messages It was a true pleasure working with Keith-he also kept us updated with calls and text messages More
Very nice experience We worked w/ Todd to pick out a vehicle. We purchased from AD in 2010 and came back because we liked the fixed price model of operation and the no pus We worked w/ Todd to pick out a vehicle. We purchased from AD in 2010 and came back because we liked the fixed price model of operation and the no pushy sales process. This time around, Todd was a great example of was we experienced before. He was extremely knowledgeable about the vehicles we looked at, could point out features of each one we jumped in. He did not try to steer us to what he wanted to sell, he was only interested in answering our questions and showing us the models/types of cars/SUVs that we said we wanted to look over. We were very satisfied w/ the buying process and will continue to recommend AD. Thanks Todd, from Paul & Linda. More
This is the 4th transaction I have done with Auction direct. Each one has been easier and quicker than the last. No high pressure. A delight to work with. direct. Each one has been easier and quicker than the last. No high pressure. A delight to work with. More
Wow. What a breath of fresh air, to walk into AD and work with Patrick. He was beyond patient and informative; he was remarkably kind. As someone who has always purchased new vehicles and was purc work with Patrick. He was beyond patient and informative; he was remarkably kind. As someone who has always purchased new vehicles and was purchasing used for the first time, I couldn’t have had a more positive experience. Patrick answered all of my questions with consideration and genuinely gave insight when asked. In a world of consumerism, fueled by personal gain, I especially appreciated Patrick’s easy going and caring disposition. He made the whole process fun! Aside from how fabulous Patrick was, you should just check out the place if you’ve never done so. They have a gigantic inventory, and perhaps something new you may not have considered before. Thank you, Patrick, Jason, and everyone at Auction Direct Victor, for making me the happiest momma ever! And all it took was three hours and a cup of coffee. You guys rock. More