
Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA
Great dealership experience. They were amazing to work with. Very friendly and super efficient. James rocks! The dealership was clean and there was no pressure to buy. James w They were amazing to work with. Very friendly and super efficient. James rocks! The dealership was clean and there was no pressure to buy. James was extremely knowledgable More
My experience was very painless and I'm very happy My sales consultant answered all my questions that I had. He was very patient, straight forward and very professional. I appreciate all his dedication My sales consultant answered all my questions that I had. He was very patient, straight forward and very professional. I appreciate all his dedication and efforts in finding me a vechile. More
Auction Direct - Jason Colino I worked with Jason Colino and Auction Direct. He was very respectful, up beat and very professional. He worked diligently on helping me find a car I worked with Jason Colino and Auction Direct. He was very respectful, up beat and very professional. He worked diligently on helping me find a car that worked with my budget and that would suit my needs. I highly recommend working with him! Thank you Jason!!! -Sabrina More
Great customer service Found the experience positive. Customer service was great and price was right on. Came in to buy a reliable vehicle and left with one. Wonderful. Found the experience positive. Customer service was great and price was right on. Came in to buy a reliable vehicle and left with one. Wonderful. More
Excellent Great deal and great customer service experience! Had troublewith insurance on my end and they held the car for until I got everything situated. Overa Great deal and great customer service experience! Had troublewith insurance on my end and they held the car for until I got everything situated. Overall, excellent dealership! More
Car was a lemon- they knew the issues - cleared codes So the car had an issue from the get go - timing belt and guides, it was fixed and there was another issue that occurred literally right after the lem So the car had an issue from the get go - timing belt and guides, it was fixed and there was another issue that occurred literally right after the lemon law time of complaint 80,000- 100,000 - 1,000 miles or 30 days...and the TCM and ECM are acting up(Buick regal CXL). Honestly I think its intentional because I called them out on the issue of putting a car on the lot like that. They break other things in the process of fixing what should have been fixed before putting the car on the lot. Called service and whether you have a warranty or not....diagnostic is not covered. This place is a scam, the employees lie and don't want to help you at all ...if they do its to cover up other things. So basically the issue now, when having this car for only 3 and half months, 1,760 miles driven it now has a P0700 and P0601 its throwing which will be a $1300 - $2000 fix....So they got their money , I got royally ******, and that's all there is too it. Please...I urge anyone thinking about buying a car from this sinkhole NOT to. More
Great customer service! Todd was wonderful! Very polite, never pushey, listen to what I wanted, took all the time that was needed for me to buy a car! Got the perfect car for Todd was wonderful! Very polite, never pushey, listen to what I wanted, took all the time that was needed for me to buy a car! Got the perfect car for me! He called a couple of days later to check in and see how I was enjoying my car and if there was any issues! Great customer service would highly recommend him! I love my Chevy Malibu! Patti Potter More
Good experience Cory was very attentive to our specific needs in a vehicle. We were shown several brands and models we were interested in, Cory was knowable of each v Cory was very attentive to our specific needs in a vehicle. We were shown several brands and models we were interested in, Cory was knowable of each vehicle and gave us the prows and cons of how each vehicle met our requirements. The dealership was easy to work with which made the process enjoyable. Good Job! More

Came in for the wide variety of vehicles to research ! Had a great time looking over the inventory and and was not “pressured” the technology weather phone or text to follow up after my initial visit was a Had a great time looking over the inventory and and was not “pressured” the technology weather phone or text to follow up after my initial visit was a nice touch . The appraisal process went very smoothly and I received a fair offer for the vehicle I brought in for trade and they seemed to appreciate that it was my third purchase with auctions direct . More
Awesome Our salesman Corey was amazing. Very helpful and polite. He worked hard to get us our new suv. I highly reccomend.. Made our day ! Thank You.. Our salesman Corey was amazing. Very helpful and polite. He worked hard to get us our new suv. I highly reccomend.. Made our day ! Thank You.. More