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Audi Allentown
Allentown, PA
2,086 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit.
We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories.
As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,086 reviews
August 01, 2023
So nice to do business with Allentown Audi. They have excellent customer service and communication in their service department. They have excellent customer service and communication in their service department. More
by MICHELLEAP
Verified CustomerEmployees Worked With
August 01, 2023
I was unhappy at first as the folks at the call center told me a car was on the lot that truly was not. However, Alex and Andrew were both great to deal with! told me a car was on the lot that truly was not. However, Alex and Andrew were both great to deal with! More
by GUIDAR33
August 01, 2023
Always feel welcome and appreciated as a customer. All work is explained up front and the technician send ypu a video of your car explaining what they are doing toyour car. All work is explained up front and the technician send ypu a video of your car explaining what they are doing toyour car. More
by JMKMAK
August 01, 2023
We have always been impressed with the service department and their employees. Great experience from beginning to end . and their employees. Great experience from beginning to end . More
by TDENGER
August 01, 2023
Excellent service all around. Melissa was courteous and accommodating during scheduling. Even remembered everything about my car when I called back to shift the time a little a Melissa was courteous and accommodating during scheduling. Even remembered everything about my car when I called back to shift the time a little a day later. Second time I've dealt with James. Very thorough, stays in contact, super customer skills. More
by WILLIAM.OWEN.MILES
August 01, 2023
Very professional, made me feel like family, great customer service would definitely recommend for service. customer service would definitely recommend for service. More
by marcos
July 31, 2023
Thoroughly frustrating and repeated inability to properly service my 2014 Audi which I purchased and premium warranted @ Ciocca/Audi Allentown. I’ve paid an extortionate amount to service this car. What was service my 2014 Audi which I purchased and premium warranted @ Ciocca/Audi Allentown. I’ve paid an extortionate amount to service this car. What was once an exhilarating driving experience is now sour. I was once (for many years) a loyal customer but now the last few servicing issues and costs will have me moving on to another car brand or Audi dealer. More
by BWB00
Employees Worked With
July 31, 2023
James was great to work with — friendly, knowledgeable, helpful and professional. I was completely happy with my service experience. helpful and professional. I was completely happy with my service experience. More
by SUSANT4556
July 31, 2023
Great service,very professional, overall very well done and good experience. Love the car, but servicing the car is just important. and good experience. Love the car, but servicing the car is just important. More
by LANTHONY1
July 31, 2023
Helped me take care of a design problem with the vehicle. Were understanding and provided excellent service including a free loaner. The Service Manager Nathan was knowledgeable and very helpful Were understanding and provided excellent service including a free loaner. The Service Manager Nathan was knowledgeable and very helpful More
by Berks Softball
