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Audi Allentown

Allentown, PA

4.8
2,032 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 2,032 reviews

July 06, 2023

The sales staff (Alex in particular) were very informative No pressure was needed as the terrific Audi autos virtually sold themselves More

by TTHEMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas, Alex Destefanis
Jul 14, 2023 -

Audi Allentown responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

July 05, 2023

James is usually my advisor when i take my Audi in. Always been top notch guy, and let me pick what loaner I wanted. More

by djborrell12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Audi Allentown responded

djborrell12, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 05, 2023

The technician forgot to put the parts back when I picked up my vehicle. I was shocked by that. More

by wtc29
Recommend Dealer
No
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

wtc29, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (888) 709-1467 and ask for our General Manager, Tom, so they can assist you. We appreciate your feedback.

July 05, 2023

I was primarily very disappointed in the service writer. We found him to be condescending and his information was not accurate. It seemed as if all he wanted to do was generate service work. More

by Dtravis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lauman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

Dtravis, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (888) 709-1467 and ask for our general manager so they can assist you. We appreciate your feedback.

Jul 16, 2023 -

Dtravis responded

In this case there is no assistance required. We have taken our vehicle to another Audi repair facility. This vehicle will not likely be back to Ciocca. If you want to discuss how your service writer cost us over $1,000.00 you can call me. My cell phone is on file at the dealership

July 04, 2023

Friendly,helpful and sincere. My second purchase at Audi Allentown and most likely not my last. More

by BIRDABODESBIRDHOUSES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas
Jul 05, 2023 -

Audi Allentown responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 04, 2023

I had a great experience. There was no pressure or expectations. I was treated with the up most respect. This was my first deal but not .you last More

by JORGEM3Z600
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
D'mitri Rebimbas, Alex Destefanis
Jul 05, 2023 -

Audi Allentown responded

Jorge, we know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

July 04, 2023

audi allentown has an exceptional, qualified staff that are courteous and kind. they are truly next level More

by jdvorscakjr@rcn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rose
Jul 05, 2023 -

Audi Allentown responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

July 03, 2023

Eli was a great representative and did a great job helping us out with our car selection even after the purchase. More

by knightonchristopher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Audi Allentown responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

July 02, 2023

Outstanding service here, simple and fast process for service appointment, great communication, very pleased overall. More

by HOWERSL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Audi Allentown responded

Hi HOWERSL0, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

July 02, 2023

People are courteous and friendly. Service is thorough and done in a very timely manner. Place is very clean. More

by AGMCCORMICK23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Audi Allentown responded

Hi AGMCCORMICK23, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

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