Audi Allentown

Great overall experience. Nate, Jason, and James were fantastic to work with! I will be looking forward to future service appointments. Nate, Jason, and James were fantastic to work with! I will be looking forward to future service appointments. More

Thank you for all over you help. This is a great dealer for our service. This is a great dealer for our service. More

Bought a used Audi at this inept dealer and after 30 days exactly it needed over $8000 in work!!! (Pistons, rings, fuel pump, plugs) Had to fight to get fixed service manager was useless GM Tom never follow exactly it needed over $8000 in work!!! (Pistons, rings, fuel pump, plugs) Had to fight to get fixed service manager was useless GM Tom never followed through pushed me off on service adviser James who basically told me and I quote him” Audis just revised their car bulletin and stated after Audi reaches 100k these cars need MAJOR work!” Wow I don’t think Audi would like to hear this?! This is a Luxury brand?! I had 2000 VW jetta for 18 yrs with 145k and it did not need pistons or rings when I sold it so something is definitely wrong here?! I know there is a class action lawsuit regarding oil consumption in these cars BUYER BEWARE CIOCCA Audi dealer will not even acknowledge this even though it’s well known! Audi should be thinking twice about this dealer representing their brand! I will be notifying Audi headquarters regarding my experience at this sorry excuse of a dealer where I was treated awful! Stand behind your merchandise ciocca!!! You rip people off and could care less disgusting I will and have been letting everyone know about this lousy dealership and to avoid at all costs!! They could not even do the plugs in my vehicle for goodwill after all of this mess! Sales manager Josh told me and I quote again! “ you bought an 8 yr old car with 83k on” ?! Wow! What the xxxx happened to customer service you didn’t behave that way when I purchased this vehicle!! This dealership lacks big time in customer service pathetic!! do yourself a big favor and go some where else I asked SA James to order me touch up paint and never heard back from him lol what a joke this dealership is I’ve been in customer service for over 35 years and I’ll tell you this is not how you treat customers at a high end dealership they could not even replace brake bar light on vehicle when it was sold to me 1 of lights was out and they passed it through inspection like that again very shady dealership BOTTOM LINE THEY DONT CARE!! GO SOMEWHERE ELSE More

Great experience. Staff was a pleasure to deal with. Friendly, knowledgeable, helpful. I would go back. Staff was a pleasure to deal with. Friendly, knowledgeable, helpful. I would go back. More

Very poor service. 5+ hours to get through the p-work to buy a car. Car delivered dirty. Requested a car wash, came back, still dirty. Requested it to be washed aga 5+ hours to get through the p-work to buy a car. Car delivered dirty. Requested a car wash, came back, still dirty. Requested it to be washed again, after waiting 30 minutes, I just took it all dirty. Sales person knew nothing. Constantly having to ask someone else for answers. Business manager trying to upsell scam extended warranties. Trade value reduced when we showed up with the car. Try to find another dealer before using this one. More

Brad was a great salesman and easy to work with. Also finance dept very efficient Also finance dept very efficient More

Andrew, Alex, Jessica – whole Audi Allentown team was Top Notch! Efficiency and Transparency are the name of the game with them! Inquired about the cars on Sunday night, got all the information about the car Notch! Efficiency and Transparency are the name of the game with them! Inquired about the cars on Sunday night, got all the information about the cars and financing options on Monday, Application on Tuesday, approval on Wednesday, drove down and picked up the car Friday morning. No hiccups whatsoever - can’t be any easier than this, PLUS Audi Allentown is one of a few dealers on East coast that in this inflated market sells at MSRP and AUDI finance rates. Pleased with the process and their professionalism start to finish, as bonus got some tips to use with my trade-in in the future. Highly recommend to anyone and, when time comes, I will make my first inquiry for the next new car here! Thank you guys! More

We were deciding between a BMW from Daniel’ allentown dealership and Audi Allentown. We met with Alex at Audi and he gave us his full attention, and met all our needs. He was not pushy, he was very frien dealership and Audi Allentown. We met with Alex at Audi and he gave us his full attention, and met all our needs. He was not pushy, he was very friendly and professional. Everyone at Audi Allentown were outstanding. They truly made us feel at home. Everything from the vehicle, the service, their professionalism, the warranty, their kindness, patience and even their coffee was far superior than that of the BMW dealership. Just an out standing experience. And we love our New Audi. Jen and Lou L. More

Arrived at the appointed time and a technician waved me into the shop. Reviewed the requested 1 year maintenance plan with an advisor. Received a call as promised when the vehicle was ready. The vehicle wa into the shop. Reviewed the requested 1 year maintenance plan with an advisor. Received a call as promised when the vehicle was ready. The vehicle was washed and ready to be driven away. Everything went very smoothly! Great service! More

I have been in the market for at least eight months. In order to find the exact model and exterior/interior color combinations to my liking, I expanded my search and waited patiently. Audi Allentown had In order to find the exact model and exterior/interior color combinations to my liking, I expanded my search and waited patiently. Audi Allentown had a listing, however, only exterior pictures were posted. I made a phone call and within 10 minutes, I received a text message which included an interior picture. On a late Saturday evening, I had found what I was looking for. The next step was to speak with the finance manager who ensured me that the car was available, no appointments had been scheduled to show it and that he would personally call me before showing it to another customer. That Monday morning, I had a check ready to go. Alex, the assigned salesman, spoke with me and sent my choice for detailing. By 7pm I signed my paperwork and by 8 pm I was on the road home with my new A4! Other than a minor plate issue, which was resolved in two days, I am very pleased and would highly recommend that if you are in the market, see the Allentown team! You won’t be disappointed! Take care and God bless! More