
Audi Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Walked in unsure of what I wanted to purchase, spoke to Elijah who introduced me to the A4 where I purchased it, absolutely great experience. Elijah who introduced me to the A4 where I purchased it, absolutely great experience. More
This was my second time buying a car from Elijah at Audi, both experiences have been over and above. Very knowledgeable and helps make the right choice. both experiences have been over and above. Very knowledgeable and helps make the right choice. More
Horrible customer service and experience at Ciocca Audi Allentown today 2/8/2020 at 3pm...I was interested on checking the new Audi e-tron. Therefore, I requested additional information via the internet. I Allentown today 2/8/2020 at 3pm...I was interested on checking the new Audi e-tron. Therefore, I requested additional information via the internet. I was contacted immediately and coordinated to stop by at 3pm. Arrived at this time and proceeded to the front desk. I asked the front desk representative for the person who I was in communication with. Here is the answer: she left for the day, but let me check...Don't know how many times , I have to repeat my name. I get it is hard to pronounce the “R”. So, I even say just called me Paul. She connected with the representative and told some is going out but will be back. 40 minutes went by and I decided to leave given the poor customer service and being ignored they way I was. But, here is the interesting part , a couple arrived while I was waiting on a corner, the approach one of the sales managers. All they had to say was “Im a long time customer and thinking of pursing a new purchase”. In matter of 3 minutes, the couple was being helped by someone. I guess I forgot to say that I was a long time customer or maybe because I was a minority with their customer base that was why I was treated very poorly and in a very discriminatory way. I only wanted be treated with Dignity and Respect. But, Im proud that I walked away and left to bring my business to a place that care about their customers. More
I've always had a great experience at Audi Allentown however I recently moved out of the area and was still able to call Scott in the service department who was able to assist me over the phone and answ however I recently moved out of the area and was still able to call Scott in the service department who was able to assist me over the phone and answer all my questions. Thank you for always going above and beyond and taking the time to help me understand my car! It is very much appreciated More
Amazing Service, Very Knowledgeable, Best Dealership! Everyone at Audi of Allentown was very pleasant to work with and very knowledgeable about the cars. They were very transparent and I had no issues wi Everyone at Audi of Allentown was very pleasant to work with and very knowledgeable about the cars. They were very transparent and I had no issues with anything during the process. I highly recommend going here and experiencing the staff and buy your next car here! More
I went to Allentown Audi looking for a Q5, but still unsure if the vehicle would be the right fit for me. Josh Allen was my sales person, he was amazing in explaining the vehicle to me and he has a kind unsure if the vehicle would be the right fit for me. Josh Allen was my sales person, he was amazing in explaining the vehicle to me and he has a kind and gentle personality. After owning the Q5, Josh still contacts me every now and then to make sure I still like. Like and understand the car. More
Josh was very professional, efficient and friendly during the whole process of buying my newest vehicle. He was knowledgeable in regards to questions I asked and eager to assist any further requests/question the whole process of buying my newest vehicle. He was knowledgeable in regards to questions I asked and eager to assist any further requests/questions about the new car. I’ve never had anyone follow up after a purchase of a vehicle, but Josh did! Josh is such a great asset to the Audi team! Thank you for your services! More
Took advantage of a leftover 2019 Q7 I wasn't planning on buying a car when I walked into the dealership however Sam and Marcus worked hard to earn my business. They were willing to exce I wasn't planning on buying a car when I walked into the dealership however Sam and Marcus worked hard to earn my business. They were willing to exceed other dealers discounts. Sam was very helpful thru the process and was knowledgeable about the features of the car. More
Great deal and cutomer service I called the dealership a day prior to schedule an appointment to buy an Audi. Sales manager (Marcus) and e-business representative (Serenity) were ab I called the dealership a day prior to schedule an appointment to buy an Audi. Sales manager (Marcus) and e-business representative (Serenity) were able to cover all commercial aspects and made the car buying process next day much smoother. Next day the sales associate (Angelo) welcome us and presented the car to us (test drive).Very kind, polite and knowledgeable the team at Audi Allentown made us to close the deal/paperwork trail with finance manager (Tony) in a convenient matter of time (same day). We are satisfied and happy with the car purchased and we will definitely recommend this dealership to all our close friends. Thank you Audi Allentown for your expertise and collaboration in our process to purchase a new car. Great customer service! More
Kevin and D’Mitri were a pleasure to work with. Not only did they help me find the car of my dreams but also got me a great rate! The atmosphere when I walked into Audi Allentown was so inviting. I will be did they help me find the car of my dreams but also got me a great rate! The atmosphere when I walked into Audi Allentown was so inviting. I will be working with Audi Allentown when I buy a new Audi in the future. If you are looking to buy a new car, I highly recommend stopping by Audi Allentown! More