Audi Allentown

The dealership body Allentown was clean salespeople were awesome understanding and most of all courteous they did a great job putting this in the car that we wanted to be an and I wouldn't ask for anyone el awesome understanding and most of all courteous they did a great job putting this in the car that we wanted to be an and I wouldn't ask for anyone else other than Josh Allen he's a great salesman and a great guy More

Smooth transaction awesome people great deals read my Google review there's not enough room on here to describe the awesome experience thank you guys again for everything Google review there's not enough room on here to describe the awesome experience thank you guys again for everything More

Terrible experience, dealer would not honor warranty! I purchased a used Porsche Cayenne from this dealership. The car came with a 1 Month 1000 mile drive train warranty after driving it for a week i noti I purchased a used Porsche Cayenne from this dealership. The car came with a 1 Month 1000 mile drive train warranty after driving it for a week i noticed an issue with the transmission shifting hard. I notified my sales person about the problem and he said he would call me back and set up a service appointment. I followed that up with an email noting this issue as well as an issue with the windshield washer fluid system not working along with the wiper blades falling apart. (Note to self always check these things before you pick up a used car!) You would think they would check these things at an Audi Dealership but i guess not. Anyway, not to get off subject, after dropping off my car they told me they would not honor the warranty because the car was 300 miles over the 1000 mile warranty. Regardless of what I said or he fact that i notified them well before that they still refused. After talking to the Porsche dealer they told me there was no way the Transfer case failed in the two weeks i had the car and that it was certainly faulty when the vehicle was traded in. Buyer beware if your purchasing a car New or Used from a Ciocca Dealership. The Ciocca Promise is BS! More

Josh Allen and the other people who helped us buy our car were great to work with! Josh provided lots of information and had a good negotiating style— we’re happy with the quality of the car we purchased. were great to work with! Josh provided lots of information and had a good negotiating style— we’re happy with the quality of the car we purchased. More

Eli was a pleasure to do business with. He made sure that all of our needs were met and that we felt good about our experience when we left the dealership. I would recommend my friends and family to visit Au all of our needs were met and that we felt good about our experience when we left the dealership. I would recommend my friends and family to visit Audi and meet with Eli for any future car purchases. More

Walked in unsure of what I wanted to purchase, spoke to Elijah who introduced me to the A4 where I purchased it, absolutely great experience. Elijah who introduced me to the A4 where I purchased it, absolutely great experience. More

This was my second time buying a car from Elijah at Audi, both experiences have been over and above. Very knowledgeable and helps make the right choice. both experiences have been over and above. Very knowledgeable and helps make the right choice. More

Horrible customer service and experience at Ciocca Audi Allentown today 2/8/2020 at 3pm...I was interested on checking the new Audi e-tron. Therefore, I requested additional information via the internet. I Allentown today 2/8/2020 at 3pm...I was interested on checking the new Audi e-tron. Therefore, I requested additional information via the internet. I was contacted immediately and coordinated to stop by at 3pm. Arrived at this time and proceeded to the front desk. I asked the front desk representative for the person who I was in communication with. Here is the answer: she left for the day, but let me check...Don't know how many times , I have to repeat my name. I get it is hard to pronounce the “R”. So, I even say just called me Paul. She connected with the representative and told some is going out but will be back. 40 minutes went by and I decided to leave given the poor customer service and being ignored they way I was. But, here is the interesting part , a couple arrived while I was waiting on a corner, the approach one of the sales managers. All they had to say was “Im a long time customer and thinking of pursing a new purchase”. In matter of 3 minutes, the couple was being helped by someone. I guess I forgot to say that I was a long time customer or maybe because I was a minority with their customer base that was why I was treated very poorly and in a very discriminatory way. I only wanted be treated with Dignity and Respect. But, Im proud that I walked away and left to bring my business to a place that care about their customers. More

I've always had a great experience at Audi Allentown however I recently moved out of the area and was still able to call Scott in the service department who was able to assist me over the phone and answ however I recently moved out of the area and was still able to call Scott in the service department who was able to assist me over the phone and answer all my questions. Thank you for always going above and beyond and taking the time to help me understand my car! It is very much appreciated More