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Audi Allentown

Allentown, PA

4.8
2,087 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 2,087 reviews

December 31, 2018

Couldn’t have asked for a better vehicle buying experience From the time we walked into Audi Allentown, to when we left with a new Audi Q5, the vehicle buying experience was the best one I’ve ever had. Bo was More

by Kh95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek "Bo" Tyner, Nicole Keating, Marcus Davis, Kyle Mundhenk
December 30, 2018

Professional and Knowledgeable We found a pre owned luxury suv on the internet and called on it. From my first call I felt welcomed and appreciated. I went to the dealership which i More

by Lincoln2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sayed Ahmed, Nick Chiaverelli,, Sayed Ahmed, Nick Chiaverelli
December 29, 2018

Pleased with Audi experience Danny Guerra was our salesman. Very knowledgeable, pleasant and could not do enough to make the sale work for us in our tight timeline. Would recommen More

by Dave & Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Guerra, Marcus Davis
December 23, 2018

Bait and switch! Total bait and switch! We negotiated for 3 days. Settled on finance terms and trade in values. Came back in the next morning after double checking wit More

by Wreckedourdreams
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brad Jeschonek
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Davis, Jimmy Breslin
Jan 21, 2019 -

Audi Allentown responded

We apologize you feel you received a poor experience at our dealership. If it's convenient to you, please call us at (610) 841-8100 and speak to general sales manager Andrew Wallett to see how he can help. Thank you for your feedback.

December 19, 2018

RECOMMEND Found 2018 Audi S7 Vehicle on Line. All Personnel dealt with were very professional and did what they said they would do. Final Price was $115 more More

by Brian from Port Crane, NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Davis, Nick Chiaverelli, Jimmy Breslin
November 30, 2018

Unscrupulous Sold used car to us, so many issues, would not take our calls. Apparently we are not the only ones with this experience. Buyer beware. More

by Kate
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nolan Santana
Nov 30, 2018 -

Audi Allentown responded

Hi Kate, Sorry to hear about your bad experience, I know my General Sales Manager would like to speak with you about the situation. Please feel free to reach out to him, Andrew Wallett at 610-841-8100.

Nov 30, 2018 -

Kate responded

We’ll call, but be assured we will follow up with the consensus of that meeting/conversation. If it’s a “say what sounds good to make it look like we care about customers” type of response, customers will know when we post the follow up. At the same time, if Audi Allentown actually cares and tries to rectify the situation, we will post with positive review. We have you a chance after we had problems with no response from you so I’m not holding my breath. Audi Allentown has an opportunity to make things right. Let’s see what they do.

Dec 30, 2018 -

Kate responded

Update: apparently there is a new manager at Audi Allentown. When confronted with our negative review and read the history, he could not believe that we were not at least given the respect of a phone call during our tumultuous ( and very expensive) ordeal. THAT was all we were looking for during our nearly 2 year horrific car ownership . After a few phone conversations and and some in person meetings, the new manager, Andrew Wallet, was at least willing to lend an ear, and ultimately bought the car back from us. Mind you, we had invested WAY beyond what anyone would have and we were still in the negative, but the headache is off our hands and we have to look at it as a sunk cost. At least this new manger was willing to listen. During our ordeal we even wrote a letter to the owner of Ciocca, with no response. Hopefully this new manager can turn this establishment, and it’s negative reviews, around. Because SOLELY, of the NEW manager’s willingness to listen and his effort to try and rectify the situation, if we decide on an Audi as our next purchase, we will now reconsider Audi Allentown. Best of luck to them.

November 30, 2018

New car purchase Great service and personal attention to the details made the car buying experience fun. Nolan is organized and Anthony Vecera is a genuine sales repr More

by dar528i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Santana, Kyle Mundhenk, Anthony Vecera, Jimmy Breslin
Nov 30, 2018 -

Audi Allentown responded

We're glad you enjoyed it, dar528i! Thanks for sharing with us!

November 18, 2018

Great Experience buying 2019 A6 I've been a customer of Allentown Audi for my previous A6, and have always been very happy with the honesty and integrity of their service department. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Keating, Marcus Davis, Nolan Santana, Kyle Mundhenk, Anthony Vecera
Nov 30, 2018 -

Audi Allentown responded

Thank you for sharing your experience, we are happy to hear that Tony took the time to help you find the perfect vehicle!

November 18, 2018

Audi Allentown is awesome How do you make it great when the dealership is under construction? Great people! Bo, Markus, and the entire team took great care of us. Now we have t More

by Vikings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek "Bo" Tyner, Marcus Davis
Nov 30, 2018 -

Audi Allentown responded

We are glad to hear about your great experience and thank you for returning and letting us serve your automotive needs again!

November 12, 2018

Anthony Vecera is a true professional Like for most folks buying a car, it sometimes isn't one of life's pleasures, however it should be! Anthony made the entire process smooth and without More

by Joe and Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Santana, Kyle Mundhenk, Anthony Vecera
Nov 12, 2018 -

Audi Allentown responded

Thank you, Joe and Patty, for writing us such a wonderful review! We strive to provide every customer with an exceptional experience, and we're thrilled to hear Anthony could go above and beyond for you. If there's anything else we can do for you, please don't hesitate to contact us. Thanks again!

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