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Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
2,022 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 2,022 reviews

January 26, 2025

Everything was great, from greeting at the door to getting work done on my car to pick up! 5 stars!! More

by Mysteryj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Audi Allentown responded

Thank you for the fantastic review! We’re so glad to hear that your experience was smooth from start to finish. It’s awesome that you were happy with the service and overall experience. We truly appreciate your 5-star rating and look forward to assisting you again in the future!

January 25, 2025

My opinion, I think they have a good team Working there, I think the service advisor personal could be a bit more flexible when it comes to helping the customer. More

by JCRGM74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Audi Allentown responded

Thank you for your feedback! We’re glad to hear you think we have a great team. We also appreciate your suggestion about the service advisors—flexibility is something we’re always looking to improve on, and we’ll definitely take that into consideration. We value your input and hope to provide an even better experience for you in the future!

January 25, 2025

Everyone was very nice and helpful. They let me know what was going on with my car and were able to take care of it right away More

by KAINTZKELSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 24, 2025

Tyler always does a great job taking care of my Audi Q5. Love the service at Audi Allentown. More

by FINELH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Audi Allentown responded

Thank you for the kind words! We’re so glad to hear that Tyler consistently takes great care of your Audi Q5. It’s always wonderful to know our service meets your expectations. We truly appreciate your loyalty and look forward to helping you again soon at Audi Allentown!

January 23, 2025

James was great as the service coordinator. He kept me informed at every stage. The service video is also a huge help in showing what is being checked and monitored. More

by Kathi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Audi Allentown responded

Thank you for the kind words, Kathi! We're so glad James was able to keep you informed throughout the process. It’s great to hear that the service video was helpful for you as well! We appreciate your feedback and look forward to serving you again in the future.

January 20, 2025

Very pleased with the service at Ciocca Audi. Tyler P. Was easy to work with. More

by JEFF@CONTESSCOMMUNICATIONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you for the positive review, Jeff! We're thrilled to hear that you had a great experience with Tyler at Ciocca Audi. We truly appreciate your feedback and are glad Tyler made the process easy for you. If you need anything else, don't hesitate to reach out!

January 19, 2025

Good service. Delivers as promised. Easy to get appointments. Appreciate that appointments commence according to schedule so I am in and out with little wasted tim More

by SUSAN.GOTTSHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you for the great review, Susan! We're so glad to hear that our service met your expectations and that we were able to respect your time with punctual appointments. We truly appreciate your feedback and look forward to continuing to provide you with excellent service in the future!

January 18, 2025

Great customer service. It’s nice to be informed and educated about the problems. All around great service. More

by LITTLEO333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

Thank you for your kind words! We're so glad to hear that you had a great experience and appreciated being informed and educated about the issues with your vehicle. Providing clear communication and excellent service is always our goal. We truly value your feedback and look forward to serving you again!

January 17, 2025

Modern, clean, advanced and professional. Good and quick service with professionalism. Thank you to everyone More

by jyounesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Audi Allentown responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

January 17, 2025

The service advisor was incredibly helpful and answered all my questions patiently. Thank you for the excellent service I received More

by PENGLERUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that our service advisor was able to assist you and answer all of your questions. We truly appreciate your feedback and are grateful for the opportunity to serve you. Looking forward to assisting you again in the future!

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