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Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
2,028 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 2,028 reviews

October 07, 2024

Worst experience ever, bait and switch on trade in. Ripped off. Spoke to GM and went over and he said he would do nothing for me. Said couldn’t give much on trade in because going to auction… a lie. Pu More

by BRIAN.EAGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elijah Antoine
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Donnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Audi Allentown responded

Hello Brian, Thank you for the feedback. We are sorry about your experience with your trade value. We trade vehicles based on the market and the vehicles current condition and sending the car to Auction versus keeping it has no bearing on the value you were given. We did invest several thousand dollars to get the vehicle ready for resale. So no, although we have the vehicle listed for higher than what we traded it for, we also now own the vehicle for more than what we gave you. We do hope you enjoy the vehicle you purchased and have many happy miles with it. Thank you again for your feedback and wish you all the luck in the future. Audi Allentown

October 07, 2024

Very professional and knowledgeable. From the moment I dropped off my car I fell at ease knowing that it was going to be taken care of. And they did exactly that. More

by BIGOLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 07, 2024

Tyler is the best service advisor ever. He will go out of his way to make sure your needs are meet. More

by REYERS2
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Audi Allentown responded

Thank you for the great review, Reyers! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 07, 2024

I previously had written a very negative review regarding an experience with Audi Allentown and this was the complete opposite. Tyler was friendly, professional, and courteous throughout my repair. More

by MARK.CERNOBYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Mark! Please let us know if we can do anything else to help!

October 06, 2024

Great facility, Great staff and workmanship. On point with their appointments and keep you well informed. More

by DPETRIDIS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 06, 2024

Very nice people, good experience. Only Audi dealer I have been or will go to. More

by SCENTENARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy
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Oct 08, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 04, 2024

Molly was prompt with getting me right away based on the code on my car. And also everyone was on point with getting me a loaner car and getting me home by 330 More

by JETSKIBUBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Audi Allentown responded

Thanks Jetskibubby, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 03, 2024

Excellent service center. The communication from the tech was very accurate and professional. The service consultant was friendly and asked all the right questions More

by TRACK32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

October 03, 2024

Awesome service over all I am satisfied their service and care. Very impressive way of attracting customer More

by STEPHEN.JESURAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Audi Allentown responded

Stephen, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 03, 2024

Very friendly staff. My service was done quickly, and my car was washed and ready in no time! More

by RELLA7950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Audi Allentown responded

Hi Rella, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

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