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Audi Allentown - Service Center

Allentown, PA

4.8
1,102 Reviews
Call Service Center (888) 709-1467

1,102 Reviews of Audi Allentown - Service Center

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February 25, 2025

Audi Allentown always works either me to accommodate my challenging schedule. They were able to get me in and take care of all of my issues. More

by MBARAN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Audi Allentown responded

Thank you for your wonderful review! We're so glad to hear that Audi Allentown was able to accommodate your challenging schedule and take care of all your needs. We always strive to make the service process as convenient as possible for our customers. We appreciate your trust and look forward to continuing to serve you!

February 24, 2025

Molly was very attentive and thoroughly explained everything to me. Everyone was very friendly and helpful. More

by ANITAKRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Audi Allentown responded

Thank you for your great feedback, Anita! We're so glad to hear that Molly was able to provide you with attentive service and clear explanations. It's wonderful that you had a positive experience with our friendly and helpful team. If you need anything else in the future, don't hesitate to reach out! We appreciate your kind words.

February 24, 2025

Service is quick and the representatives are professional and helpful. Loaner vehicles are readily available. More

by JOSHGRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Audi Allentown responded

Thank you for the kind words, Josh! We're so glad to hear that you had a positive experience with our service. It's great to know that our team was professional and helpful, and that the loaner vehicles were readily available for you. We truly appreciate your feedback and look forward to assisting you again in the future!

February 23, 2025

Excellent dealership with excellent customer service. Loaner cars available when needed. Service repairs done right the first time. More

by Mac 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

February 23, 2025

I love the whole team shout out to Cameron , Tyler , etc you guys are great. I love the way you guys take care of me and my car. I love Audi of Allentown keep shining guys More

by UMAD.KARIM45
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron he deserves a big bonus He’s very knowledgeable
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Feb 24, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We’re thrilled to hear that Cameron, Tyler, and the rest of the team have made such a positive impact on your experience. It’s great to know that you feel well taken care of here at Audi of Allentown. We truly appreciate your loyalty and are so grateful for your support. We’ll keep shining, and we look forward to continuing to take care of you and your car!

February 22, 2025

From my service advisor Molly to everyone else I dealt with there they were the epitome of helpfulness and efficiency. They went above and beyond to accommodate my needs. Best service I’ve had in my 10 More

by Tdherman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Audi Allentown responded

Thank you so much for your wonderful review! We’re thrilled to hear that Molly and the rest of the team were able to exceed your expectations and provide you with top-notch service. It means a lot to us that you consider this the best service you've had in your 10 years of Audi ownership. We truly appreciate your loyalty, and we look forward to continuing to serve you in the future!

February 22, 2025

Service was very friendly and fully explained. Waiting time was reasonable. Because the cost of service was unacceptable compared to my local auto service, I will not return. More

by Ugeneha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 21, 2025

It was my first time at this location. I was greeted when walking into the building. The staff is friendly makes you feel comfortable. I will continue to bring my car here. Great staff gr More

by CHRISTINA WHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Audi Allentown responded

Thank you for your kind review, Christina! We're so happy to hear that your first visit was a positive experience and that our staff made you feel comfortable. We truly appreciate your trust in us, and we're looking forward to continuing to provide you with great service in the future. See you next time!

February 21, 2025

Great experience overall. Very helpful staff, willing to work with you to find the best car for your needs! More

by MASTA_86
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Cusmano
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Feb 24, 2025 -

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

February 20, 2025

Easy to work with and does a nice job when the vehicle is in the shop! More

by DURSOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Audi Allentown responded

Thank you for the kind words! We’re glad to hear you had a positive experience with us. We always strive to make things as easy as possible, and we’re happy to know you’re pleased with the service. Let us know if we can assist you again in the future!

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