Tom O'Donnell
Tom O'Donnell at Audi Allentown
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Tom O'Donnell

General Manager

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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4.7
25 Reviews
4.7

25 Reviews

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25 Reviews of Tom O'Donnell

April 27, 2024

Dealership Rating
Employee Rating

The personnel at Audi Allentown were extremely friendly and helpful when I was looking to purchase a new car. I went back several times and they were very patient while I was trying to make a decision and More

by PTRODERX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Kim

April 25, 2024

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Great service. Very knowledgeable and helpful. Moved me through quickly as I was a waiting customer More

by GROOT140
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2024

Audi Allentown responded

Thank you for the great review, Groot! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

April 19, 2024

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This is my 3rd Audi purchase with Audi Allentown. From the salesman to the service techs I have always experienced kindness and their expertise. My salesman’s Aaron Issac was wonderful. He took the t More

by STEPHLEE610
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 22, 2024

Audi Allentown responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

April 13, 2024

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Staff is always attentive and accommodating. Facilities are neat and easily accessible. Vehicle check out prompt More

by Rob
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2024

Audi Allentown responded

Hi Rob, thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

February 28, 2024

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The absolute best car buying experience I’ve had. They were very friendly. There was no sales pressure. Very respectful of my time as well. More

by Bkuronya
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Feb 29, 2024

Audi Allentown responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

January 05, 2024

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Audi Allentown makes owning an Audi an amazing experience. From their general manager, to the sales and service people, their customer service experience is at an epic level. They are kind, profes More

by dhower81
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Eli Antoine, Dan Berry

Jan 08, 2024

Audi Allentown responded

Dhower, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 17, 2023

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Car is to new to go into details We must. Come down to go over All the controls. The car drives well. More to follow for certain More

by JAZOBA
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 27, 2023

Audi Allentown responded

Thank you for the review, Jazoba!

November 12, 2023

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Clean facility. Very knowledgeable staff. Friendly & helpful. Variety of inventory. Offered us beverages. Straight forward responses. More

by HEMIMEESH
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Eli Antoine, Dan Berry

Nov 14, 2023

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

October 11, 2023

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I purchased a pre-owned BMW vehicle back in February 2023. I choose the dealer since they maintain thorough inspection and stand by with their quality. But i am wrong. The issue is, I took the vehicle t More

by biswa_litu
Recommend Dealer
No

Other Employees Tagged: Brad Jeschonek

Oct 16, 2023

Audi Allentown responded

Hello, thank you for your feedback. We do take your feedback seriously. Most of our vehicles are sold with some form of warranty attached to them. All our vehicles must pass a safety check to ensure they are safe vehicles for our customers and their families to enjoy. We are sorry you are unhappy that the repair was for something that was not covered under warranty.

Oct 16, 2023

biswa_litu responded

Thank you for the response. Two more issues other than the above one where oil filter housing leakage and valve cover gasket leakage which can easily identified through inspection. if your dealer could have informed me about leakage I might not have bought the vehicle. which means dealer is knowingly not informing the customer which is very bad quality as a reputed dealer. .Be aware if anyone is planning to buy pre-owned vehicle.

October 11, 2023

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Everyone was great! From negotiations to delivery, it was a very pleasant experience buying my first Audi. More

by KIMMI1991
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 16, 2023

Audi Allentown responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

1

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